This business has 1 alert
Complaints
Customer Complaints Summary
- 496 total complaints in the last 3 years.
- 275 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:05/20/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I keep getting calls and texts from this number Ive asked multiple times to be removed and put on the do not call list the mentioned company calls me atleast 3 times a week I dont know who they are or what they seek there is nothing pending on my credit report about anything sent to collections. Please remove my number from your call List
Business Response
Date: 05/22/2025
Unifin has received and reviewed ******* ******* complaint and appreciates the opportunity to respond.
By way of background, in an attempt to reach a Unifin customer, our office contacted a telephone number that we understood to be a good contact number for the customer we were attempting to reach. ******* ****** received a message from Unifin intended for that other person. Unifin was not made aware it was contacting the incorrect party until it received ******* ******* complaint. Please note that ******* ******* telephone number has been added to Unifins do not call list to prevent future communications to that phone number.
If ******* ******* has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Customer Answer
Date: 05/22/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* ******Initial Complaint
Date:05/20/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
May 19, 2025 Unifin, a debt collector: We have an important message regarding your outstanding balance of $1260.92. If this is a mistake report here:****************************************** Ref#********** Call: ********** or access our ************ portal:****************************************** Reply STOP to ********** receiving text messages every day about a debt that I have no knowledge of, who its from and whats it for. Because I believe it may be a scam Im not clicking no links for this message. The message had been coming for weeks. Yesterday was the first time it had a dollar amount owed.I have found lots of complaints about this Unifin ************* Ive never received a letter or phone call from this company. I don't want my credit effect by this.Business Response
Date: 05/22/2025
Unifin has received and reviewed ******* ****** complaint and appreciates the opportunity to respond.
By way of background, in an attempt to reach a Unifin customer, our office contacted a telephone number that we understood to be a good contact number for the customer we were attempting to reach. ******* ***** received a message from Unifin intended for that other person. Unifin was not made aware it was contacting the incorrect party until it received ******* ****** complaint. Please note that ******* ****** telephone number has been added to Unifins do not call list to prevent future communications to that phone number.
If ******* ****** has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Customer Answer
Date: 05/22/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *****Initial Complaint
Date:05/19/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I keep getting this text messages This is Unifin, a debt collector. Contact us about ref# ********** @ ************ or ***************************************************************** ChargesMayApply Reply STOP to stop texts. Every time they text the ending of the website is different. I googled the phone number and a lot of people are saying its a scam. *** recently got a new phone number so Im pretty sure they are looking for someone else. I wanted to be sure so, I went to the official website for Unifin and they can not find anything on file for me when I tried to look it up. No matter with option you choose it always says invalid credentials entered. Try with DOB. I believe this is a scam or they have the wrong person.Business Response
Date: 05/21/2025
Unifin has received and reviewed ******* Thurmans complaint and appreciates the opportunity to respond.
By way of background, in an attempt to reach a Unifin customer, our office contacted a telephone number that we understood to be a good contact number for the customer we were attempting to reach. ******* ******* received a message from Unifin intended for that other person. Unifin was not made aware it was contacting the incorrect party until it received ******* Thurmans complaint. Please note that ******* Thurmans telephone number has been added to Unifins do not call list to prevent future communications to that phone number.
If ******* ******* has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Customer Answer
Date: 05/22/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *******Initial Complaint
Date:05/16/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Unifin is sending false claims that I owe money. This is an obvious ruse to ******* anyone out money that falls for this trick. Cease and desist immediately. Now longer send false communications about money owed.Business Response
Date: 05/23/2025
Unifin has received and reviewed ****** ****** complaint and appreciates the opportunity to respond.
By way of background, in an attempt to reach a Unifin customer, our office contacted a telephone number that we understood to be a good contact number for the customer we were attempting to reach. ****** ***** received a message from Unifin intended for that other person. Unifin was not made aware it was contacting the incorrect party until it received ****** ****** complaint. Please note that ****** ****** telephone number has been added to Unifins do not call list to prevent future communications to that phone number.
If ****** ***** has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Customer Answer
Date: 05/26/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** *****Initial Complaint
Date:05/16/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I keep getting text messages from Unifin about debt collection, but I have no debt that is past due Here's the message I received via text today. I believe this is some sort of scam.Unifin, a debt collector: We have an important message regarding your outstanding balance of $469.99. If this is a mistake report here:****************************************** Ref#********** Call: ********** or access our ************ portal:****************************************** Reply STOP to opt-out.Business Response
Date: 05/23/2025
Unifin has received and reviewed ****** Pritonis complaint and appreciates the opportunity to respond.
By way of background, in an attempt to reach a Unifin customer, our office contacted a telephone number that we understood to be a good contact number for the customer we were attempting to reach. ****** ******* received a message from Unifin intended for that other person. Unifin was not made aware it was contacting the incorrect party until it received ****** Pritonis complaint. Please note that ****** Pritonis telephone number has been added to Unifins do not call list to prevent future communications to that phone number.
If ****** ******* has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Customer Answer
Date: 05/23/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
****** *******Initial Complaint
Date:05/15/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I received the following text message. I have not outstanding debts so this appears to be a scam or phishing attempt: This is Unifin, a debt collector. Contact us about ref# ********** @ ************ or ***************************************************************** ChargesMayApply Reply STOP to stop texts.Business Response
Date: 05/23/2025
Unifin has received and reviewed ******** Scriabines complaint and appreciates the opportunity to respond.
By way of background, in an attempt to reach a Unifin customer, our office contacted a telephone number that we understood to be a good contact number for the customer we were attempting to reach. ******** ********* received a message from Unifin intended for that other person. Unifin was not made aware it was contacting the incorrect party until it received ******** Scriabines complaint. Please note that ******** Scriabines telephone number has been added to Unifins do not call list to prevent future communications to that phone number.
If ******** ********* has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Customer Answer
Date: 05/23/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I do find it odd that they would have my number for another person. I have had this phone number since 2014.
Sincerely,
******** *********Initial Complaint
Date:05/14/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have been receiving text messages from this company claiming I have an outstanding debt when I know for a fact that I don't. I will not use the links in their texts, and I will not provide my *** to this company when all evidence points to this being some kind of scam. I have never been referred to by name from this company and sent messages have only made provided an amount owed once, all other times have been deliberately left vague.Business Response
Date: 05/16/2025
Unifin has received and reviewed ****** Weavers complaint and appreciates the opportunity to respond.
By way of background, in an attempt to reach a Unifin customer, our office contacted a telephone number that we understood to be a good contact number for the customer we were attempting to reach. ****** ****** received a message from Unifin intended for that other person. Unifin was not made aware it was contacting the incorrect party until it received ****** Weavers complaint. Please note that ****** Weavers telephone number has been added to Unifins do not call list to prevent future communications to that phone number.
If ****** ****** has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Initial Complaint
Date:05/14/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company has been contacting me every single morning around 8am since 4/29/2025 to collect debt I never had. They texted me three times since 4/21/2025 with reference number **********, with a link that I did not click.Business Response
Date: 05/23/2025
Unifin has received and reviewed *** ********* complaint and appreciates the opportunity to respond.
By way of background, in an attempt to reach a Unifin customer, our office contacted a telephone number that we understood to be a good contact number for the customer we were attempting to reach. *** ******** received messages from Unifin intended for that other person. Unifin was not made aware it was contacting the incorrect party until it received *** ********* complaint. Please note that *** ********* telephone number has been added to Unifins do not call list to prevent future communications to that phone number.
If *** ******** has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Customer Answer
Date: 05/23/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*** ********Initial Complaint
Date:05/13/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I have received numerous texts from Unifin in recent months stating I have an outstanding balance of $751.92. I have checked my credit reports and to my knowledge I have no such debt. This seems like a phishing scam. I want to request this company remove my information from their records and stop contacting me. Thank you.Business Response
Date: 05/15/2025
Unifin has received and reviewed ***** ****** complaint and appreciates the opportunity to respond.
By way of background, in an attempt to reach a Unifin customer,our office contacted a telephone number that we understood to be a good contact number for the customer we were attempting to reach. ***** ***** received a message from Unifin intended for that other person. Unifin was not made aware it was contacting the incorrect party until it received ***** ****** complaint. Please note that ***** ****** telephone number has been added to Unifins do not call list to prevent future communications to that phone number.
If ***** ***** has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Customer Answer
Date: 05/16/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *****Initial Complaint
Date:05/13/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This company started calling me a few months ago, trying to reach ***** *****. I have told them REPEATEDLY that I am not ***** *****, and have requested them to remove my number from their files. They continue to call and text me after I have requested THREE times for them to stop. I let them know on the last phone conversation that I was recording the call as well to prove that I am requesting them to stop calling me, and was told they don't allow recording (even though THEY record all calls as well) and hung up on me. I am NOT ***** *****, and I do not owe money to this company. I cannot ignore phone calls as I use my phone for work. So getting calls several times a day and week after telling them to stop calling me is leaning me towards a harassment lawsuit over a debt that is not even mine. I reply to their texts with STOP to unsubscribe to the text messages, and they change the number and text me again.Business Response
Date: 05/23/2025
Unifin has received and reviewed ******** ******** complaint and appreciates the opportunity to respond.
By way of background, in an attempt to reach a Unifin customer, our office contacted a telephone number that we understood to be a good contact number for the customer we were attempting to reach. ******** ******* received a phone call from Unifin intended for that other person. Please note that ******** ******** concerns, related to communications after request for them to cease,have been escalated to appropriate management personnel for investigation. Please note that ******** ******** telephone number has been added to Unifins do not call list to prevent future communications to that phone number.
If ******** ******* has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Customer Answer
Date: 05/23/2025
Complaint: 23323736
I am rejecting this response because:The company decided to continue to contact me after being told I am not who they are looking for. No response from the business will be deemed acceptable by me as this whole ordeal disrupted my working hours and job several times over a time period of months.
Sincerely,
******** *******
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