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Find a Location

Seven Corners, Inc. has 1 locations, listed below.

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    Business ProfileforSeven Corners, Inc.

    Insurance Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 54 Customer Reviews

    Customer Complaints

    174 complaints closed in last 3 years

    22 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/19/1999

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    303 Congressional Boulevard, Carmel, IN 46032-5631
    BBB File Opened:
    9/5/1997
    Years in Business:
    30
    Business Started:
    12/19/1993
    Business Incorporated:
    9/5/1997
    Accredited Since:
    6/19/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Jim Krampen, Executive Officer
    • Ms. Sureleen Stage, Administrator
    • Ms. Lori Long, Manager of Quality Assurance
    Contact Information

    Principal

    • Mr. Jim Krampen, Executive Officer

    Customer Contact

    • Ms. Lori Long, Manager of Quality Assurance

    Customer Complaints

    174 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I sustained a very bad fall while on my trip to ****************** to visit my fiancee's family in ******, I purchased seven corners insurance for this trip because I was worried about being hurt and not covered like I was in *******, being from ******* myself, I thought to purchase seven corners but that was a huge mistake. This experience has been nothing short of hellish.I started my claim on 3/31/2024 and it is now 6/24/2024, almost 3 entire months and seven corners keeps beating around the **** making every excuse in the book not to pay me. Every time I call, their phone agents just blow me off and "create a case" then say "someone from our team will get back to you in 3-5 business days" the same corporate garbage every support agent tells you, I've given them everything they've asked for and more, I was taking a hike and I had a pretty bad accident, I hit my abdomen really hard when a rock slipped below my feet and I fell. I called an ambulance and was rushed to the nearest hospital, my partner gave them my seven corners travel insurance card and all was well, or so I thought. Upon being billed for my services I was told by the hospital that I'd need to pay out of pocket and then be reimbursed by seven corners after, no big deal I thought because I had trust. Not anymore. I was treated very nicely and was discharged sooner than I thought by the hospital, I am still in pain but I'm managing, what's making the pain worse is seven corner's customer service, so far they have asked for : A Fraud Statement From me,A Completed form for payment (which they never gave to me, I still need to give them my banking info as what they have on file is invalid),My itemized ambulance bill,A completed subrogation form ******** hospital bill *** a LOT more They assured me I had $60,000 of coverage behind me, but they've completely failed me, I've spent $7998.43 USD out of pocket that they've GUARANTEED ME. They just lie, lie and lie again.
    Read More

    Customer Reviews

    54 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christopher I

    1 star

    02/23/2024

    My travel companion and I both got sick with the flu on our cruise. We had onboard medical expenses of $350 and $411 between us. We filed a claim with 7 Corners. The claims submission process is not easy. They ask for things like credit card statement showing you paid for cruise. Then we waited 6 weeks and heard nothing. I called and they said they needed proof we paid for the medical services (we had already provided the detailed medical bill and they did not specify wanting proof of payment of the medical charges at the onset). Obviously, any company that deals with cruises as 7 Corners does, knows that no cruise line is going to let a passenger off the ship without paying their entire bill (for booze, t-shirts, medical services, etc). After many hoops, we got a final stateroom bill from Princess and submitted it to 7C. After providing my stateroom charges, they informed me they would pay $151 of my over $300 claim and $366 of my partner's. They came to this figure as it was the "balance" of our stateroom bills when we got off the ship. This includes all charges and credits (we had several hundred dollars of credits after a port-of-call was canceled at which I had paid for an activity, I canceled a specialty dinner that was pre-paid, and had a $100 credit as part of the booking promotion). So, Seven Corners paid us only the balance of what I owed Princess ******* in total for all expenses minus credits we incurred on our cruise, not the actual out-of-pocket costs we incurred for a covered claim from having visited the cruise medical center. I am filing a complaint with my state insurance commissioner and speaking to a lawyer. This company is a total scammer. They don't know who they are effing with!

    Seven Corners, Inc. Response

    02/27/2024

    Hello. We understand that you are unhappy with the claim process. Our records show that we spoke with you on February 26th and additional payment was made on the claims incurred. If you are still unhappy with the payment amount, please contact us for assistance with the claims.

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