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Find a Location

Pedcor Homes Corporation has 46 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPedcor Homes Corporation

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Pedcor Homes Corporation has 46 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      355 City Center Dr, Carmel, IN 46032-3806
      BBB File Opened:
      7/30/2007
      Years in Business:
      27
      Business Started:
      10/7/1996
      Business Started Locally:
      10/7/1996
      Business Incorporated:
      10/7/1996
      Type of Entity:
      Corporation
      Alternate Business Name
      • The Kent at Carmel City Center
      • The Residences at Carmel City Center
      • Lions Creek at Morse Lake
      • Hickory Knoll Apartments
      • Trotters Pointe Apartments
      • Greystone Apartments
      Business Management
      • Mr. Rick McCool, Executive Vice President
      Contact Information

      Principal

      • Mr. Rick McCool, Executive Vice President

      Customer Contact

      • Mr. Rick McCool, Executive Vice President
      Additional Contact Information

      Fax Numbers

      • (317) 208-3765
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/11/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      I rent an apt. from Pedcor *************************** consistently having trouble with them not honoring their own information. I received a letter stating that at renewal, my rent would increase by $120. Im currently at $995 so the increase puts me at $1,115. Now that Im moving forward in the process, Im being told, No. It sounds like I made a typo. It shouldve been $125 and your renewal rate will be $1,120. This is exactly what happened last year when they initially gave me a notice saying Id be increased by $50, then tried to change it to $100 when the time came. I filled a BBB complaint then, and they eventually honored the $50 increase. But even with that complaint last ***** I expressed that I felt I would get an even higher increase this year as a way for them to make up for not gouging me last ***** ****** we are. From $50 to $120 is a 140% jump. The investors of these apartments receive tax credits for remaining affordable housing under LIHTC with all kind of stipulations to qualify, then once youre approved, all those requirements become void & they charge whatever. The asst **** told me today Im still below their market rate of $1220 which is only a $100 difference from the renewal rate. Affordable does not mean $100 less than market price, & trying to keep up with the market rate defeats the purpose of being affordable housing. Nobody in this country ever said Wow, we are in a housing crisis & if these homes were just $100 less per month, theyd be affordable. You are basically just giving us a $100 discount under the guise of being affordable to maintain tax credits. This is really a form of fraud, but Im also very appalled at the fact that each time I go to renew, they creep the price up from what my notice states, then tell me to bring them the notice for proof as if they dont keep records themselves. *** seemingly lost that notice from about 2 months ago & at this point I want them to email me only moving forward for all of our records.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Adrienne H

      2 stars

      04/25/2024

      No one cares about your needs in the front office. Ive seen 5 or 6 different maintenance workers from temp services. They are on there second maintenance guy and I havent been there a full year. They hire *************** to come in and do patch up jobs because they are cheaper. Since the workers dont speak English you cant even tell them whats been done wrong. Over the last 8 months Ive submitted 8-10 maintenance request and have to keep calling the office to get it fixed or done correctly.If you make a complaint about something or someone the office will go through with addressing your complaint but they will identify who submitted the complaint and tell the person what was said which is messy. That could cause a major conflict.A outside pipeline broke early January and lead to the apartments they patch ***** those units including mine 3 months later mine is fixed correctly after the upstairs unit had a flood and the same patched up spot from the previous flood opened back up. Now my shower started flooding the downstairs apartment in which was flooded really bad in January from the previous flood that the people before these new tenants had to move out and was told to contact their rental insurance provider smh. Anyhow I cant use my master bed room shower for 2-3 days and if I dont stay on them about fixing it they will start something and wont come back but they are going to want their rent money on time.

      Pedcor Homes Corporation Response

      04/30/2024

      We acknowledge that our site had a short period of time when we were in between full-time staff members, during which time we utilized temporary agencies to ensure service requests were still completed. We currently have a full-time Maintenance Supervisor onsite that resolved the communication issues. We strive to complete our service requests in the fastest time while ensuring a quality job. We believe the resident had an open request at the time of this review. It was acknowledged and scheduled to be worked on but not an emergency as there still was a working bathroom in the unit. We hope this has not changed our residents mind about their prior-voiced satisfaction with their apartment and community.

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