Reviews

This profile includes reviews for Old National Bank's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Old National Bank has 510 locations, listed below.

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  Old National Bank

  1 Main St 812-464-1425 Evansville, IN 47708-1464

  
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  Old National Bank

  1545 W. Dupont Road Fort Wayne, IN 46825-1002

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  Old National Bank

  320 N Main St Elkhart, IN 46516-3033

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  Old National Bank

  161 Monroe Ave NW Grand Rapids, MI 49503-2620

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  Old National Bank

  220 N Drake Rd Kalamazoo, MI 49009-1104

Review Details

• Review fromAbraham C

  Date: 07/12/2022

  1 star
  Horrible place to do business . Got locked out of my online banking. Yesterday I was on hold for 1 hr. Today its been 2 hrs on hold & no contact. Lots of auto - apologies . In the mean time my money is held hostage . I'm out of town & need to pay bills . This is just crazy. Can't believe -- such a bank exists . Can't wait to switch banks . There's got to be consequences for such abysmal customer service & severe delayed non-response. The customer is held hostage . After all this every one in management will still take home 6 or 7 figure salaries & bonuses & i can't pay my bills .

• Review fromHayley R

  Date: 07/11/2022

  1 star
  They bought out my old bank and the transfer process was brutal. I never received a new card in the mail, they sent a bunch of spam mail and emails, and I had no records of my transactions. I decided to switch banks. Through that process I was on hold for 45 minutes just to be told I had to go in person to close my account, that information was not disclosed on the website. The only location in my area was an hour and a half drive away. This bank switched everything on my account without my consent, and I was left without access to my account and my money for days, disgusting how this is considered an ethical business, switch your accounts before they take over your banks.

• Review fromAron R

  Date: 07/11/2022

  1 star
  I was a customer of First Midwest bank for years , Old National took over , and now First Midwest merged with old national , today 7/11/2022 and they are holding customers money hostage, I went to an old national bank for help and they would not help me , I need my card activated and they keep just saying call the number , call the number to activate and it is now 1pm in the afternoon as of this review, I've been on hold since 9:30 in the morning, I drove to the old national bank on hold and I was on hold when the bankers of old national were telling me to keep calling the number to activate the card , I'm on hold while I do this review . When I do get this card activated I will be pulling my money out of this bank company (old national) you don't do this to people , all my money is in this account. I will urge my family and everyone I know to not bank with old national, especially with inflation and gas prices , you don't do this , I will also be making a YouTube account and will let the public know what I went through as well , and probably take this to the News I am recording my whole experience and hope old national gets the point that you can't do disgusting things like this to people .

• Review fromchevet’ l

  Date: 06/11/2022

  1 star
  worst bank ever - if you don’t use your debit card at least once during the month they shut down the card. you can’t add an external account. if you try to add your first midwest account from another bank the request is declined. some nonesense about “maximum number of profiles”. i really need to close this account.

• Review fromGregory C

  Date: 06/06/2022

  1 star
  I recently bought a car from a used car dealer. I have been waiting on the payment book for metbook for over a month I just received it on Friday which was june 3rd the payment Was due may 29th period period so now that I received the payment book late they are claiming it is my fault if I am hit with late charges. So because of their inadequacies please I will probably have to pay a late charge late charge because I did not know where to send the payment to address. Also, I would like to add that I have excellent credit and they are trying to trash my credit because of this late payment. I was told by the bank that I should have contacted them. When I left the car dealer my car payment was at 2:32 when I got my payment book my payment book says my payment is $304 a month or a month so I would have been short anyway/late/late charges. This bank is crooked to say the least. I wouldn't let my worst enemy use this bank. I will be sure to use social media to show how this bank operates especially. after reading all of the other reviews about this bank. I should have done my due diligence and research this bank before taking the loan from them long from them, buyer beware.