Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Alpine Property Management, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAlpine Property Management, LLC

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/18/2011

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Property Management Company specializing in single family homes across the greater Indianapolis area.

    Please note our hours of operations.  Our office is fully staffed and operational on Mondays and Fridays, but will remain "closed" to the public on those days. We are still accessible via email and phone both days.

    Business Details

    Location of This Business
    1852 N Alabama St, Indianapolis, IN 46202
    BBB File Opened:
    11/16/2009
    Years in Business:
    19
    Business Started:
    2/3/2005
    Business Incorporated:
    2/3/2005
    Accredited Since:
    11/18/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Aaron Adams, Owner
    • Mr. Lincoln Gardner, Operations Assistant
    • Ms. Beth Roehling, CFO
    Contact Information

    Principal

    • Mr. Aaron Adams, Owner
    • Ms. Beth Roehling, CFO

    Customer Contact

    • Mr. Lincoln Gardner, Operations Assistant
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2024

    Complaint Type:
    Order Issues
    Status:
    Resolved
    My wife and I are filing this complaint to further bring to light Alpine Property Management's business practices and continuous Harrasment financially, emotionally, and mentally. We are not responsible for maintenance fees they have added to this months dues and would like this removed and the issues of submission of any future maintenance requests be addressed to protect our financial future according to the legal contract we have signed with Alpine Property Management. After last year's complaint about the prolonged situation with no hotwater Alpine jumped to fix the hot water and remove any additional charges for the submission of Property maintenance needs for this rental property at *********************************** upon our move in. This year the air conditioner went out in the beginning of the season. We submitted a maintenance request informing of the ** failure. A long period of time and many hot days later a tech arrives to tell the obvious. It's broken and will need replacement being it's a 1995 Central Air unit that has failed. It is now July 9th and there has not been any repairs to the ** and we have just received an email Stating they are waiting for "Approval" and the ****** add med to our $1,025.00 rent was for the ** maintenance requests. We are being taken advantage of by an Accredited Business. We are not responsible for this property owners maintenance issues and request unless we literally broke or abused something. Which a 1995 Central Air unit failing upon the beginning of the 2nd year of use after intal repairs the 1st is definitely not the renters responsibility. Our rent is considered Late Via Contract on the 10th of the month. I have waited to pay this months rent I hopes to get this resolved before they take what money have left. They are open for business to receive calls tomorrow....couldn't reach them before the holiday.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ade A

    1 star

    05/16/2023

    This the worse leasing company in the world,if you rent with them ,I can belt you my life ,youll regret it .they are nothing but thieves and liars.they are worse than the low life .their houses are trash and workers are a mess.they trying to charge me for improvements I did on their house .bad for any kind of business.

    Alpine Property Management, LLC Response

    05/16/2023

    We cannot find any record of an "Ade Ade", "*******************", or ************************* Until we get further clarification on who submitted this, we cannot move forward with explaining our side of the story and submitting the proper supporting documentation.

    Local BBB

    BBB Serving Central Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.