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Find a Location

Birge & Held Asset Management, LLC has 59 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBirge & Held Asset Management, LLC

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    100 complaints closed in last 3 years

    37 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Birge & Held (B&H) is a national apartment real estate, private equity, and investment firm located in Indianapolis, Indiana.

    Business Details

    This is a multi-location business.

    Find a Location

    Birge & Held Asset Management, LLC has 59 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      8902 N Meridian St Ste 205, Indianapolis, IN 46260-5369
      BBB File Opened:
      9/2/2014
      Years in Business:
      16
      Business Started:
      1/1/2008
      Business Incorporated:
      6/8/2012
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. J Birge, CEO
      • Mr. Andrew Held, President/COO
      • Mr. Clarke Arnold, Vice President of Operations
      • Ms. Customer Service, Complaint Contact
      • Larke Stuart, Director of Human Resources
      • Mr. Kory Nelson, Marketin Director
      Contact Information

      Principal

      • Mr. J Birge, CEO
      • Ms. Customer Service, Complaint Contact

      Customer Contact

      • Ms. Customer Service, Complaint Contact
      • Mr. Kory Nelson, Marketin Director

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      100 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/19/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Today the ** was broken and Ive tried to reach to them several times including the regular office number and the emergency maintenance number provided. No response from either and Im inside my apartment dying of heat.
      Read More

      Customer Reviews

      28 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Whitney T

      1 star

      07/16/2024

      I moved into The Seasons of ****** officially on 7/6. However, I was unable to make it to the apartment until 7/11. I kept the property manager updated every day about my arrival. When I did finally arrive, I found the apartment absolutely filthy. I have about 70 photos of pure filth on every surface in this apartment. Dog hair matted into counters/cabinets and even IN the oven. Pubic hair, dust, garbage, etc. I was advised to go eat breakfast while they had the apartment cleaned. It was supposed to be comped for my trouble. The apartment was still not clean. As the days passed, I found that my master shower did not work and the sink constantly drips, the fridge is excessively loud, the light under the microwave doesnt work, etc. Essentially, this apartment was not cleaned or maintenanced at all before my move in. Yet, no one has reached out to me to address these issues.

      Local BBB

      BBB Serving Central Indiana

      BBB Reports On

      BBB reports on known marketplace practices.

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