Business ProfileforJoe's Auto Sales, Inc.

Today (February 12th 2024) the ***************** yelled at me, talked over me, and refused to help deescalate the problem. I got a phone call today that they still havent received my proof of insurance via email. (I wrote it down wrong) and when the lady was speaking to me, she was so mad for no reason. I tried to deescalate by being nice. I said I dont understand the problem babe and she yelled DONT CALL ME OUT OF MY NAME and hung up. I called back to get some resolve (because if you dont have my proof of insurance thats an issue) they asked would you like a manager I said yes because if thats the customer service I get while being nice, Id rather speak to a manager. They put ****** on the phone (the *** I explained the situation to him. He said are we done here I said excuse me? He said well send proof of insurance before he turn off the car I said well thats the issue. I sent it in to (read back the wrong email) he cut me off and goes NO THATS WRONG ITS (yells other email) and so I said okay so I wrote it down wrong and can you read it back again he goes I ALREADY SAID IT ONCE so I go how are you the *** I called to have this deescalated and now youre kinda making worse ****** yells back IM JUST RETURNING ENERGY! You called to complain about my staff and like I said SEND IN PROOF OF INSURANCE BEFORE WE TURN OFF THE ****** I said are you threatening me he replied in a snarky manager yeah! And Im the *****************! In shock I said do you remember last year I had to teach you how to talk to me? Have some decorum he said I really dont care and continued to berate me until I said I was on tiktok live. Then he was quiet, kept asking if we were done; and basically tried to rush me off the phone and insisted I called the BBB if I have an issue. So now here we are.