Business Profile

Wholesale Campers

Jayco, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Jayco, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

97 total complaints in the last 3 years.
22 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:09/19/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
In March we purchased a 2024 Jayco toyhauler from Little Dealers Little Prices. After taking it camping we noticed that the front door was bowed and would not close from the inside, the refrigerator did not stay cold, the valance fell off the window, parts for the steps for the patio were missing and the door for the bedroom fell off the wall. We contacted the dealer and they had us take pictures to send to Jayco. We scheduled to bring the trailer in to be fixed it took almost 3 months for them to get the parts. We took it in and they had the trailer for 2 months still did not have all the parts. While the dealer had it they wrecked our trailer, It was side swiped while being parked. We then had to wait for those parts to be ordered and it to be repaired. We got the trailer back went out camping and we had no hot water. the propane regulator needs to be replaced. I am very disappointed in Jayco. There customer service is lacking the quality is awful. I would never purchase another or recommend anyone to buy from them. We had to buy the regulator ourselves because its 180 miles round trip for us to take to a dealer to do warranty work and they wont reimburse us a *****. We also purchased the extended warranty, sound like we will probably need it!
Business Response
Date: 09/20/2024
Please provide the 17-digit VIN for your RV so that we may review the unit file and provide an appropriate response.
Sincerely,
Jayco Customer Service
Initial Complaint
Date:09/10/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
In mid-June, I purchased a new Jayco towable ** from Camping World in ******, ****. During the sales process, I informed the sales representative and the finance officer that I planned to rent out the *** Based on this information, the salesperson specifically highlighted the benefits of purchasing a new unit due to the manufacturers warranty coverage, which ultimately influenced my decision to purchase a more expensive new ** rather than a used one. At no time during the purchase process was I informed that renting out the ** would void the manufacturers warranty.After taking possession of the **, I encountered several significant defects, including a known manufacturing defect in the roof that requires extensive repairs, estimated at $8,000. There were additional issues with the awning, the table, the outside storage doors, and the propane line, all of which required repairs. When I submitted a claim for these repairs under the warranty, I was informed by Jayco that the warranty was voided due to the ** being rented out. I was shocked to learn this, as this critical exclusion was never disclosed to me at any point during the sale.The rental exclusion appears to be buried in the owner's manual, which was only provided to me after the sale was finalized. I was not directly informed of this exclusion by the salesperson or finance officer, and it was never clearly disclosed during the purchase process. This omission and lack of transparency constitutes misrepresentation and deceptive business practices, as I would not have purchased the new ** had I known renting it out would void the warranty.The roof defect was known prior to my taking possession of the **, and I believe Jayco is still responsible for repairing this pre-existing defect under warranty. I am seeking resolution for the failure to honor the warranty and repair these issues, which were caused by a lack of disclosure regarding the rental exclusion and the presence of a known manufacturing defect.
Customer Answer
Date: 09/10/2024
The vin number is *****************
Model is a Jayco Flight 210QBW
Business Response
Date: 09/11/2024
Dear BBB,
Thank you for forwarding the complaint that **** ****** filed with the BBB. Jayco has reviewed the complaint and it has been forwarded to our **************** Team for response. They will contact ********************* directly to discuss their concerns.
Sincerely,
Jayco, Inc.
Customer Answer
Date: 09/12/2024
I am rejecting this response because contacting me is not a satisfactory resolution.

Thank you

Business Response
Date: 09/20/2024
Dear BBB,
Jayco contacted Mr. ******* selling dealer to discuss his complaint. We then contacted Mr. ****** and explained our position to him. Jayco considers this matter closed.

Sincerely,

Jayco Customer Service
Customer Answer
Date: 09/26/2024
Jayco offered no solution and only called claiming that they stand behind their product which remains in need of over 10k in repairs from manfacturing defects. Hiding behind something hidden in their owners manual. They offered no assurance moving forward that they would attempt to warn others of this void before a purchase of their RVs. Poor quality and trying to avoid costs by making rules that go against laws is not a proper way to conduct business.

Business Response
Date: 09/27/2024
Dear BBB,

Jayco has explained the terms of the Limited Warranty including exclusions to Mr. ******* Jayco considers this matter closed.
Sincerely,
Jayco, Inc.
Customer Answer
Date: 09/27/2024
I am rejecting this response because:
Initial Complaint
Date:08/31/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Jayco sold me a lemon RV & kept it in for repairs 6 out of the 10 months Ive owned ******* still needs 2 more months of repairs. They owe me a full refund of the product of $55,000
Business Response
Date: 09/03/2024
Please provide the 17-digit VIN for the ** so that we may review the unit file and properly respond.
Sincerely,
Jayco Customer Service
Customer Answer
Date: 09/10/2024
I am rejecting this response because:here is my VIN#*****************

Business Response
Date: 09/10/2024
Dear BBB,
Thank you for forwarding the complaint that ***** ********* filed with the BBB. Jayco has reviewed the complaint and it has been forwarded to our **************** Team for response. They will contact Mr. ********* directly to discuss his concerns.
Sincerely,
Jayco, Inc.
Customer Answer
Date: 09/16/2024
I am rejecting this response because:
Jayco has not reached out to me. The last time they talked to me they offered me $250 for $10-$15k in Diminished value of my Brand new 2024 RV. And also for me having to leave my RV in for repairs for 6 out of the 10 months I owned it & it still wasnt fixed & needed an additional 1-2 months of repairs. I was unable to use my RV & had to cancel multiple reservations which cost me extra money. All this while paying for an item I could not use. $250??? Is ridiculous!

Business Response
Date: 09/19/2024
Dear BBB,
The retail owner has accepted Jaycos offer to resolve their complaint. Jayco considers this BBB matter closed.

Sincerely,
Jayco, Inc.
Customer Answer
Date: 09/19/2024
I am rejecting this response because:
I did not accept their offer. I told them their offer was ridiculous. They did not offer any other type of resolution

Business Response
Date: 09/26/2024
Dear BBB,

Mr. ********* accepted and has received the compensation offered by Jayco. Warranty repair authorizations submitted by the dealer on behalf of Mr. ********* have been approved. Jayco has and will continue to honor the terms of the written Limited Warranty that accompanied the purchase of the RV.

Sincerely,
Jayco ****************
Customer Answer
Date: 09/26/2024
I am rejecting this response because:

Jayco refuses to accept their responsibility to their customers! $250 is not compensation for having a brand new $60k RV in for repairs 8 months out of my year of ownership. They sold me a lemon & will not acknowledge it. I will hire a lawyer & try to resolve this issue in court.
Initial Complaint
Date:07/25/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We purchased our Jayco Pinnacle, 36SSWS, VIN *****************, on Mar 22, 2022, from ***************** in **********, **. There were issues with the ** before we drove it off the lot. It has been in the shop every summer since 2022. We've had 37 warranty issues in two years. Not to mention the issues we fixed ourselves. In Feb 2024, we were told by ****** at Jayco **************** that they would extend our warranty 90 days because they would not be able to get the parts to the dealer before we had to leave. This was an out-in-out lie as we found out later. We've attached a more detailed explanation of the issues we've experienced from day one. We have a folder of photos if you need them. Jayco does not stand by their product and the customer service representatives are extremely rude.
Customer Answer
Date: 07/26/2024
A refund.
Business Response
Date: 07/29/2024
Dear BBB,

Thank you for forwarding the complaint that **** ***** ********************* filed with the BBB. Jayco has reviewed the complaint and it has been forwarded to our **************** Team for response. They will contact Mrs. ***** ************** directly to discuss their concerns.

Sincerely,
Jayco, Inc.
Customer Answer
Date: 08/05/2024
I am rejecting this response because:

We are replying to concerning Case #********. We received an email from JAYCO this morning, July 31, 2024, stating that the dealer who has our RV needs to resubmit the repair order so they can reconsider the issues that were denied. They have given the dealer until 09/17/2024 to resubmit, order parts and complaint and claim for warranty consideration. We do not want the BBB case closed until we know that everything has been approved.

Thank you,

*********************

Business Response
Date: 08/07/2024
Jayco has discussed its plan for resolution with the consumer and apparently he has accepted that plan. Jayco considers this complaint closed.
Sincerely,
Jayco Customer Service
Initial Complaint
Date:07/21/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
There are so many issues. I have attached a list and pictures.I want a refund of the price of the camper plus interest we paid, the price of the warranty and the camper we traded. The price below will probably be higher than listed below.A complaint was sent via the Jayco website around 6/19/2024. We never received a response.
Customer Answer
Date: 07/22/2024
*** *****************
3512 Seismic Luxury Series

Business Response
Date: 07/22/2024
Dear BBB,

Thank you for forwarding the complaint that ********************* & ************************* filed with the BBB. Jayco has reviewed the complaint and it has been forwarded to our **************** Team for response. They will contact ************** & ****************** directly to discuss their concerns.

Sincerely,
Jayco, Inc.
Initial Complaint
Date:07/17/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
purchased a 2023 gray hawk with issues the drawers would come out when traveling took to dealer didn't correct the problem so repair my self back splash behind the stove falling off and more recent generator exhaust brackets dry rotted and pipe was hanging contacted customer support they wanted me to drive it the dealer with the pipe hanging if it falls off could cause more damage I live in ******* where we don't get much rain so they installed in this condition asked if they could ship me some new ones and I would replace them they went on to that they where damaged by me send pictures showing the dry **** and still refuse to replace them
Customer Answer
Date: 07/18/2024
1fdxe4fn9pdd33080
Business Response
Date: 07/18/2024
Dear BBB,

Thank you for forwarding the complaint that ******************* filed with the BBB. Jayco has reviewed the complaint and it has been forwarded to our **************** Team for response. They will contact ************ directly to discuss his concerns.

Sincerely,
Jayco, Inc.
Customer Answer
Date: 07/19/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Thank you.
Initial Complaint
Date:07/10/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We purchased the unit new from RV one last year. Since purchase we have used the unit 5 times and had issues on every trip. The service center has kept the unit half the time we have owned it fixing problems. We pick the unit up and have more issues. We paid for the extra service and warranty and contacted Jayco extended service and they sent repair people out to our campsite on last trip to repair and went through 3 different techs and no luck with repair and service from the dealer is sub par. We have owned 3 units and this has been the worst one and havent been able to enjoy on any trip and have paid for it to sit at repair facilities for half the time weve owned it. Just very poor service from the dealer and for the manufacturer to trust them with the poor service and not stand behind their units. We purchased this unit to go more frequent trips since it was smaller than our 5th wheel unit, and have not been able to use like we had planned. Lots of money for an ornament in the yard.
Business Response
Date: 07/10/2024
Please provide the 17-digit VIN for the ** so that we may review the unit file and provide an appropriate response.
Sincerely,
Jayco Customer Service
Customer Answer
Date: 07/10/2024
Better Business Bureau:

P17M0052 Is the vin# we used to file claims for the unit let me know if you need further info.

Thank you.
Business Response
Date: 07/17/2024
Dear BBB,

Thank you for forwarding the complaint that ******* ***** ************************* filed with the BBB. Jayco has reviewed the complaint and it has been forwarded to our **************** Team for response. They will contact Mr. ***** *************** directly to discuss their concerns.

Sincerely,
Jayco, Inc.
Customer Answer
Date: 07/23/2024
I am rejecting this response because:

We were contacted by Jayco, telling us they would send email with repair facilities and we never received an email. We had to reach out to the customer service yet again for failed response from them. This just goes to show they dont care about customers or follow up after making contact and promising to provide service. We have to continually reach out to them and their retailers for support and get no where with issues other than suggesting us to take to another facility. If the ones that sell their product arent competent enough to fix the issue why sell it? I will be forwarding the info for our unit to our attorney to handle if we dont get the issues resolved in the next ******************************************************************************************* place.
Business Response
Date: 07/26/2024
Dear BBB,
Jayco **************** offered assistance during a conversation with *************** on July 18th and an email was also sent to her that same day. Jayco considers this matter closed.

Sincerely,
Jayco ****************

Customer Answer
Date: 07/26/2024
I am rejecting this response because:

This information is not true they contacted my wife and advised her they would allow us to send our unit to another repair shop to have the issues checked. We DID NOT receive an email and call back after like they stated we would. I then asked my wife to reach out to the lady she had spoke with at customer service and she did THEN they finally sent the email with info on what to do and how to proceed with the process. This companies customer service is such a joke in total. This will be the last purchase of Jayco products by me. I do find it rather upsetting that Ive been the contact and no one has yet to reach out to me only to my wife on the matter and then you dont follow up on issues or responses without us reaching back out to you. Yall may want to start evaluating your business and personnel from top down. This has been the worst purchase Ive made in my whole life service wise. I run an outdoor power equipment store and deal with major companies daily and this is pitiful service. If you would like to reach out to me do so but dont say you will and pass the buck and not complete it. ************
Business Response
Date: 08/02/2024
Dear BBB,
Jayco contacted and spoke with ************** on Friday August 2, 2024 and provided assistance with this request. At this point, Jayco considers the matter closed.
Sincerely,
Jayco Customer Service
Initial Complaint
Date:06/12/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I bought a 2022 Jayco ************** 22RB NEW a year ago this June. Last June I had to leave for 4 months to care for my elderly parents. The unit was stored safely and never used. When I returned in November I set the unit up in my driveway for its intended use. I was demolishing parts of my house for a remodel and used the unit as an alternative space to shower and sleep. Immediately the shower seemed to be leaking all over the floor. As the weather cooled the entire unit started to mold over. Moisture ran down the walls and most of my clothes and electronics were destroyed by moisture and mold. The dinette cushions needed to be wiped with bleach cloths daily. Our mattress molded. Our black and grey water tanks would not drain properly and the handles were flimsy and broke. Eventually I took the dinette apart and realized there was standing water underneath as the compartment door wasnt sealed properly. There was even an unsealed hole in the floor where wires were routed. In early January it was no longer inhabitable. I contacted Jayco and had it hauled back to the dealership. And there it has sat for 100 days. Jayco is still refusing to uphold the warranty. They believe I am somehow at fault according to the dealership although no one at Jayco has made such an accusation. The representatives say all repairs have been approved but the dealership says that is untrue. Of the 27 hours requested for repairs the approved hours from Jayco are 4.7. They refuse to pay for mold remediation, replace the mattress, and many other necessary repairs. I payed $40,000 for this NEW unit. At this point it will not come back without future warranty issues arising once again due to negligence. This unit has multiple manufacturing defects. And Jayco refuses to repair them. Again, I have not had my unit for 100 days. And no signs of full repairs in sight.
Customer Answer
Date: 06/13/2024
2022 Jayco *** Feather 22RB
1UJBMON1J0265

Business Response
Date: 06/13/2024
Dear BBB,

Thank you for forwarding the complaint that *********************** filed with the BBB. Jayco has reviewed the complaint and it has been forwarded to our **************** Team for response. They will contact *************** directly to discuss her concerns.

Sincerely,
Jayco, Inc.
Customer Answer
Date: 06/17/2024
I am rejecting this response because:

No one from Jayco ever calls back. I have called numerous times and they are zero help. If someone who could actually help called that would be something vs the absolute nothing Ive got from them in the last 100 days since my unit was brought in for warranty repairs.
Business Response
Date: 06/20/2024
Dear BBB,
Jayco contacted the retail customer by phone on ******************************** has explained its position to **************** and considers this matter closed.
Sincerely,
Jayco Customer Service
Customer Answer
Date: 06/20/2024
I am rejecting this response because:

Jayco refuses to uphold their warranty. They say they will not cover extensive mold damage caused by manufacturing defects. Our trailer has its lost value and its barely been used yet.
Also, I still do not have my trailer on day 110 of it being in the shop. Its prime camping time. They consider the case closed but it certainly is not. I plan to call the attorney general of Washington. I will not drop this matter until Jayco makes me whole.
Business Response
Date: 06/25/2024
Dear BBB,
Once again, we have explained our position to our retail owner, ****************. Jayco considers this matter closed.

Sincerely,
Jayco Customer Service
Initial Complaint
Date:05/15/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Vin# ***************** Northpoint 5th wheel. We purchased new RV at the Tampa RV show in Jan 2024. It was to be delivered from factory to ***********, Ky Blue Compass dealership. Scheduled pick up 04/15/24. Went to pick up and back door would not close properly and main awning had holes in it. We refused to accept it until issues were fixed. We did not purchase defective RV. We had no word by 05/15. Started calling and finally was told new door had come in but had the same issue and Jayco had sent patch kit for awning. Told them that was unacceptable. Was also told that awning issue was noted on data sheet. When I asked why it was not fixed prior to pick up date was told because it would take to long. Asked why we were not told about it, no answer. Called Jayco customer support and they said it was no big deal.Blyss ************ sales T.J. Service Bowlingreen, Ky ********************** **********************
Business Response
Date: 05/15/2024
Dear BBB,

Thank you for forwarding the complaint that *************************** filed with the BBB. Jayco has reviewed the complaint and it has been forwarded to our **************** Team for response. They will contact **************** directly to discuss her concerns.

Sincerely,
Jayco, Inc.
Customer Answer
Date: 05/15/2024
I am rejecting this response because: This response offers no solutions to the issues.

Business Response
Date: 05/16/2024
Dear BBB,

Jayco is currently in the process of assisting the retail owner *************************** in regard to her RV repair concerns. We do not have an updated response to provide because this matter is proceeding through the dealer and supplier claim process per the terms of Jaycos Limited Warranty.

Sincerely,
Jayco, Inc.
Customer Answer
Date: 05/16/2024
I am rejecting this response because: issue may be in process but not resolved.

Business Response
Date: 05/28/2024
Dear BBB,

Jayco has explained its position to **************** and considers this matter closed.

Sincerely,
Jayco Customer Servicev
Customer Answer
Date: 05/30/2024
I am rejecting this response because: Part if the issue, the awning has been approved for replacement, it has not been completed. The door issue is still unresolved and no action other than investigation has taken place. Jayco has not been the least bit helpful in resolving these problems, it left their factory damaged and they are not forthcoming in their responsibility with these matters.

Business Response
Date: 05/31/2024
Dear BBB,

As previously stated, Jayco is currently in the process of assisting the retail owner *************************** in regard to her RV repair concerns. This matter is proceeding through the dealer and supplier claim process per the terms of Jaycos Limited Warranty. Jayco has already stated that we consider this BBB Complaint closed and this will be Jayco's last response.

Sincerely,
Jayco, Inc.
Initial Complaint
Date:05/08/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
21 Jayco ************ I was provided an extended Warranty for my RV due to Months of downtime for repairs. Jayco is refusing my claim for Warranty on a defective entry door they wanted to place a piece of foam to stop the leak. The repairs were denied and informed to call the manufacture of the door, They gave me a warranty and will take legal action if they refuse to honor warranty as agreed. This vehicle was a lemon when purchased and they would honor warranties. This approved then denied. I will hire an Attorney if needed.
Customer Answer
Date: 05/09/2024
21 Jayco ************ LN119296 Denied Warranty on Entry door. Was told deal with the door manufacture. There is no warranty on the door and the coach is under Jaycos Warranty and they made up excuses. Jayco has been good, but difficult. The coach cant be driven in the rain due to water entering the unit. Its sitting at Camping World now and waiting for Jayco. The Warranty is good for 11 Months and I cant go into detail to bad mouth Jayco. I will wait for a week for a response before I take take the next step.

Desired Resolution:
Repair
Business Response
Date: 05/09/2024
Dear BBB,

Thank you for forwarding the complaint that ********************* filed with the BBB. Jayco has reviewed the complaint and it has been forwarded to our **************** Team for response. They will contact ******************** directly to discuss his concerns.

Sincerely,
Jayco, Inc.
Customer Answer
Date: 05/13/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Thank you.

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Jayco, Inc. is NOT a BBB Accredited Business.