Business ProfileforGreg Hubler Ford

In September 2023 My 2016 **** F350 King ***** diesel that I purchased from **** Hubler 14 months prior for $56k died on me and would not start. My husband contacted ** and said he was going to have it towed there, this was a Friday late afternoon, they said okay, but they close at 6pm so we just left the keys in it. We did not hear anything from them until late the next week, after we had called and left several messages. The ( I assume) service manager said I believe the fuel pump needed replaced. This was fine we bought the best extended warranty off of them, and we only need to pay a $100 deductible. So within the next few weeks or so and after wrong parts were ordered they decided it needed a new engine ( less that ******* on a diesel). So since we have a warranty, again we say okay. Time passes, we call and receive little to no response from them (this is my main source of transportation) finally they respond, they ordered a bad engine, they need to get a different one and the said that a mechanic quit and no one else worked on it, so it was just sitting there. They had my truck almost 3 month then they call and say it's done. I go pick it up on Friday morning, they said they accidently broke a break line and had to fix it. I left and almost hit the car in front of me brakes were still broke and the exhaust coming in the cab was so terrible I had to open the windows! We drop it back off Sunday and leave a note with the keys. No contact till Thursday. They say the turbo is leaking and its not covered under warranty and we need to pay $2,600! This was not bad before, we should not be responsible for their bad mechanics. After arguing, they say they will find us another ( I assume comparable) truck. We go in, they want to give us $35k for my truck saying it lost $26kin value in a little over a year and want us to buy a 2022 plain old work truck with almost 80k miles on it for $51k So 4 months later, I feel my truck is held hostage and I will have to pay