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Find a Location

Complete Property Care, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforComplete Property Care, LLC

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Complete Property Care, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      501 W 6th Street, Muncie, IN 47302-3103
      BBB File Opened:
      12/6/2006
      Years in Business:
      18
      Business Started:
      4/1/2006
      Business Incorporated:
      4/17/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Glenda Perry, Co-Owner
      • Mr. Daniel K Norton, Co-Owner
      Contact Information

      Principal

      • Ms. Glenda Perry, Co-Owner
      • Mr. Daniel K Norton, Co-Owner

      Customer Contact

      • Ms. Glenda Perry, Co-Owner

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/10/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I rented from this company over 3 years ago. During the last month of our stay, there was a leak somewhere in the plumbing. They were prompty notified. We move out. They sent us a water bill for over $400. (Every other month had been under $75- 500 sq ft house) I called the water company, they were going to fix the issue for until they realized we paid to CPC and not the water company directly. We had already returned the keys and had no rights to return to allow the water company in to assess. I called CPC multiple times and they never responded. I left a voicemail stating that needed to work it out with the water company because i refuse to pay $400. They never sent anything. Never called back. That was over 3.5 years. Now today I get an email stating I owe them over $500. The need to remove this from my credit score and from collections. They never remedied this immediately and leave me alone forever.

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jessica H.

      1 star

      10/20/2022

      This company is not a good company to rent from. I moved from ************ to ****** thinking it was going to be a good change for my family, but of course it has been one thing after another. Yes I was behind for a few months on rent due to waiting for the emergency rental assistance and they got some money from me through out that as well as assistance from another company that helped so they got double paid and guess what of course nobody knows what happened to the money. Now they are trying to get more and more money out of me and I am a single mother and I am trying hard to keep my house. They shouldn't tell me one thing and then all the sudden change it to something else. This house is not acceptable for the amount they are getting. It has mold in a lot of different areas and they have been informed of it and still have not done anything about it. These people are disgusting and rude and they are not a good company.. I'd never ever rent a property from them again

      Complete Property Care, LLC Response

      10/21/2022

      ******* - We are sorry you feel this way. You have been behind on rent and sewage since you moved in. We worked with you as much as possible. There have been no reports of mold at all. We had to proceed with eviction due to past-due rent and sewage but also learned of your unauthorized pet and your unauthorized guest after we filed the eviction. All we asked you for is communication. We wish you the best of luck moving forward!

      Local BBB

      BBB Serving Central Indiana

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