Customer ReviewsforJoshua's Pest Control

False promises, false completed services, and endless issues with their services. I talked to customer service so often that I got tired of hearing the same response every time I called. I gave them so much time to fix service issues but they did not even communicate with their field technicians. I ended up cancelling their services and I will never do business with them. Stay away from this company please. Thanks

This account has been closed by Joshua's Pest Control and will not be serviced any longer

I am extremely disappointed with the service provided by Joshua's Pest Control. The customer service is abysmal, and the company is highly unreliable. From the outset, I encountered numerous issues, starting with poor communication and unfulfilled promises. The workmanship is subpar, to say the least. On multiple occasions, service technicians claimed to have completed their tasks, only for me to discover that the work was either partially done or not done at all. It is incredibly frustrating to be charged full price for incomplete service requests. Furthermore, I caught the technicians lying about their work, stating they had addressed the problem areas when they had not even bothered to inspect them. This level of dishonesty is unacceptable and speaks volumes about the integrity of the company. To make matters worse, when I decided to cancel my account, I faced additional hurdles. For over three days and through multiple attempts, I was unable to reach anyone who could process my cancellation request. Each time I called, I was told that no one was available to complete my request. In summary, Joshua's Pest Control has demonstrated very poor customer service, extreme unreliability, and substandard workmanship. I would strongly advise against using their services.

We apologize for the interacrtions and look forward to correcting this.

My experience with them was disappointing and I ultimately decided to cancel their service due to unsatisfactory results. However, what added to our frustration was the lack of transparency regarding their cancellation policy. Throughout their sales pitch, there was no mention of any early cancellation fees. I was led to believe that I could easily terminate the service if it didn't meet my expectations. However, when I reached out to cancel, I was blindsided by the imposition of an early cancellation fee, which was not disclosed upfront. This lack of transparency and the unexpected financial burden of the cancellation fee left me feeling deceived and dissatisfied with Joshua's Pest Control. I strongly advise others to steer clear of this company to avoid similar unpleasant surprises.

Thank you for sharing your exprerience with us.  I will be  visiting your account to see all that entailed and how we can make things better for our customers.