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Find a Location

Topeka Tree Experts LLC has 1 locations, listed below.

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    Business ProfileforTopeka Tree Experts LLC

    Tree Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Topeka, KS 66606
    BBB File Opened:
    8/6/2023
    Contact Information

    Customer Contact

    • Derek Dixon, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2024

    Complaint Type:
    Order Issues
    Status:
    BBB unable to locate business
    ***** ***** provided myself and my neighbor a verbal quote of $8,000.00 for a tree that had been uprooted in a storm around 3:10am on the morning of June 9th. He had both of us sign papers which I can provide copies of. The second page listing equipment was blank and I signed. He did not give me a copy until today. The equipment list have been filled out and he has written my name on an "X"_____. I did not sign off on the equipment list. The list is inaccurate and the equipment he said he used, he did not. On June 10th they stood around most of the morning and finally used a bucket truck to cut some limbs. I only have a picture of part of this truck. He left for quite a while and brought back a truck and trailer that had a claw on it. He used it to pick up the large limbs he had cut. He also rammed my neighbors garage that the tree fell on. He had 2 people helping him this day. They were there until dark as he couldn't seem to figure out how to move the trailer without further damage. He ended up leaving it there overnight. They came back the next morning in between 9:30am and 10:00am and waited several hours for a crane that did not show up. He decided to use the claw on the trailer to remove the rest of the debris. He had 2 people (himself & another) working on this day. He drove through my backyard leaving tire tracks were he didn't even need to drive. He had asked if he could back it up along the fence line & I said yes. He agreed to accept the deductible and what the insurance company paid him. Both my neighbor & I have paid him the amount of our deductibles. He is now billing me alone for another $15,058.00. My insurance company declared a value of $6,000.00 for my portion. He is harassing me and threatening me with a lien and taking me to court. His charges are unreasonable and way above his verbal quote.
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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Edna U

    1 star

    07/09/2024

    I had this company cut down a few trees. He didn’t haul away everything, never finished the job. Never put my fence back up after over a week.. verbal agreement, he wouldn’t give me a receipt for the job. He threatened to put a lean on my house if I don’t pay him before the job is done. He has my check & I put a stop payment on it. He keeps harassing me at my house. Won’t finish the job or give me a receipt. I stopped answering the door as he’s being aggressive. I would be happy to pay him for partial work since he hasn’t completed the job. He won’t put my fence up or clean up the rest of yard.

    Topeka Tree Experts LLC Response

    07/15/2024

    I did cut down some trees for this customer and the debris were all picked up and hauled away. There is nothing left that is needed to be picked up. The fence had not been put back up yet because I was doing storm work in the area, and they only had their dump site open for a limited time and I had told her I would return to put it back up as soon as I was done with other customers that needed debris hauled away. She had given me a check for the amount we agreed upon after the yard was finished and up to her expectations. She asked me to hold off until the following Friday to cash it and I did exactly that. The day I went to cash it, the bank was unable to contact her in order for her to confirm the check. I reached out to her and let her know that they would not cash it without her approval. She then told me to follow her from her home to the bank and she would tell them to cash it. After driving from one city to the next and arriving at the bank, she not only causes a scene inside the bank by telling the bank employees not to cash the check but assaults me as well. A police report was filed, and the incident was caught on camera. A week later I had stopped by her home to attempt to discuss the situation or come to an agreement but was told to get off the property. I contacted the police in the city where she resides, and she proceeded to get the neighbors both across the street and to the north of her involved. The officer arrived and tried to mediate the situation, but she did not want to pay the full invoice amount and then proceeded to offer less than the agreed amount and stated that she would write another check for that amount. I refused as the work had already been completed, for over a week at this point and she already refused the first check, I was not going to accept another one and chance she would do the same thing again.

    Local BBB

    BBB of Midwest Plains

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