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Find a Location

Equity Bank has 47 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Equity Bank

      7701 E Kellogg Dr STE 100 Wichita, KS 67207-1713

    • Equity Bank

      1555 N Webb Rd Wichita, KS 67206-3401

    • Equity Bank

      10222 W Central Ave Wichita, KS 67212-4613

    • Equity Bank

      345 N Andover Rd Andover, KS 67002-9645

    • Equity Bank

      102 N Broadway St Pittsburg, KS 66762-4819

    Business ProfileforEquity Bank

    Bank
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company is a full-service community bank offering financial solutions including commercial loans, consumer banking, mortgage loans, and treasury management services.

    Business Details

    This is a multi-location business.

    Find a Location

    Equity Bank has 47 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Equity Bank

        7701 E Kellogg Dr STE 100 Wichita, KS 67207-1713

      • Equity Bank

        1555 N Webb Rd Wichita, KS 67206-3401

      • Equity Bank

        10222 W Central Ave Wichita, KS 67212-4613

      • Equity Bank

        345 N Andover Rd Andover, KS 67002-9645

      • Equity Bank

        102 N Broadway St Pittsburg, KS 66762-4819

      Headquarters
      7701 E Kellogg Dr STE 100, Wichita, KS 67207-1713
      BBB File Opened:
      1/22/2008
      Years in Business:
      7
      Business Started:
      10/11/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Equity BancShares, Inc.
      Business Management
      • Brad Elliott, Chairman and CEO
      • Leah Hall, Compliance Analyst
      Contact Information

      Principal

      • Brad Elliott, Chairman and CEO

      Customer Contact

      • Brad Elliott, Chairman and CEO
      • Leah Hall, Compliance Analyst
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/02/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      My name is ****** ***********. I am writing you today that I am sending these dispute letters to you for solving my existing issues in the credit reports. Here no other person or company is involved in sending my letters to you. I am personally sending these letters. I became a victim of Identity Theft on (March, 2021) and after that these accounts added to my credit report which were never opened by me. My personal information may had been stolen through any online platform. I have no idea who was behind this crime. That’s why I never filed any police report. But now it has been a serious situation for me. That’s why I want to remove these account ASAP. As required by section FCRA § 605B (15 U.S.C. § 1681c-2) a copy of which is enclosed which states that this information must be removed within four business days of receipt, I am requesting that the adverse information on the items be removed to correct my credit report. ****** **** **** * ** *** ********* *** ** *** * ***** ***** ** ** ****** ****** ******* ** ********* ****** *********** ***** ******* *** ****** *** ******** ***** ** **** ** ********* ******** * **** ** ******* ** ******** ****** ****** ******* ** ******* **** ******* ********** ******** ********** ** ******* ******* ******* ** ************ **** ******* ********** ******** ********* ** ******* *** ******* ** ************ **** ******* ********** ******** ******* *** **** ** *** ********* * ** ********* **** *** **** ****** ********* ** *** ****** ** **** ***** ** ** ** *** ******* ****** ****

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Claire B

      1 star

      05/15/2024

      $75 for an overdraft, and $5/day for a negative balance. So how can a poor person possibly get caught up? Criminal.

      Equity Bank Response

      05/23/2024

      Thank you for bringing this to our attention. We value your feedback and apologize for any inconvenience. It appears that at the time these fees were assessed to your account, the overdraft fees were $25 for each item paid when there are not sufficient funds in the account. A charge of $75 for one day was due to there being 3 items being paid when there were not enough funds in the account at that time. Also, there was a $5/day fee if the negative balance is maintained for 8 business days or more. Please see the Bank of Kirksville terms & conditions and schedule of fees for more details. As of May 12, 2024, your Bank of Kirksville accounts were moved over to Equity Bank. Please be sure to review the Equity Bank schedule of fees provided to you prior to the conversion. We never forget it's your money and would be happy to discuss options for avoiding future overdraft charges. You can reach our Customer Care Center team at 1 (888) 733-5041.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

      BBB reports on known marketplace practices.

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