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          Find a Location

          Gould's Discount Medical has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Gould's Discount Medical

              3901 Dutchmans Lane #100 Louisville, KY 40207-4701

            • Gould's Discount Medical

              6802 Dixie Highway Louisville, KY 40258

            • Gould's Discount Medical

              504 E. Louis & Clark Blvd. Clarksville, IN 47129

            • Gould Elevator and Accessibility

              118 Patriot Drive #101 Medical Arts Bld. Bardstown, KY 40004

            • Gould's Discount Medical

              198 Moore Drive Lexington, KY 40503

            Business ProfileGould's Discount Medical

            Medical Equipment
            Multi Location Business

            Contact Information

            3901 Dutchmans Lane #100

            Louisville, KY 40207-4701

            Visit Website
            Email this Business
            (502) 491-2000

            Customer Reviews

            1.12/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            32 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Gould's Discount Medical has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Gould's Discount Medical

                3901 Dutchmans Lane #100 Louisville, KY 40207-4701

              • Gould's Discount Medical

                6802 Dixie Highway Louisville, KY 40258

              • Gould's Discount Medical

                504 E. Louis & Clark Blvd. Clarksville, IN 47129

              • Gould Elevator and Accessibility

                118 Patriot Drive #101 Medical Arts Bld. Bardstown, KY 40004

              • Gould's Discount Medical

                198 Moore Drive Lexington, KY 40503

              Location of This Business
              3901 Dutchmans Lane #100, Louisville, KY 40207-4701
              Email this Business
              BBB File Opened:
              1/9/1992
              Years in Business:
              35
              Business Started:
              8/1/1989
              Business Incorporated:
              8/1/1989
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Gould Elevator and Accessibility
              Business Management
              • Mr. Mike Rice, Branch Manager
              • Mr. John Cason, Regional Vice President
              Contact Information

              Principal

              • Mr. Mike Rice, Branch Manager
              • Mr. John Cason, Regional Vice President

              Customer Contact

              • Mr. John Cason, Regional Vice President
              Additional Contact Information

              Fax Numbers

              • (502) 495-2476
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              32 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/31/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Last fall, my doctor sent paperwork to Gould's to have my powerchair repaired. It needs a new battery charger and a new seat cushion. I have not received either. The repair department will not return my messages about picking up the battery charger and the sales department keeps telling me they have sent referrals to a rehab facility for an assessment for a new chair cushion. The rehab has not received anything from them. In the mean time, I am sitting on a chair that does not support my hips and lower back like I need, resulting in constant pain. I have tried OTC cushions, but none of them are thick enough or molded enough for what I need. My current cushion is a hard, flat gel and foam cushion that is smaller than the seat platform.
              Read 31 More Complaints

              Customer Reviews

              26 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gretchen B

              07/20/2024

              Gould's Discount Medical (AdaptHealth) invoiced me twice for a cloth shoulder splint. The first invoice was for $14 and some change which I paid. The second invoice was for an additional $57.46. I cannot believe that this item could cost $72 I have requested an itemized invoice twice so I can review this cost. Have not received. They keep calling me and saying if I don't pay, they will add a service charge to my existing bill. The splint was provided by OrthoCincy at the time of my son's appointment. There was no discussion about the cost of this item. If there would have been, I would have sought to purchase elsewhere. If you have a choice on whether to use this company or not, I recommend that you look elsewhere for your needed equipment or item. - G B****
              Read 25 More Customer Reviews

              Local BBB

              BBB serving Greater Kentucky and South Central Indiana

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