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Customer Review Ratings
Average of 51 Customer Reviews
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Review fromRodney M
Date: 03/19/2025
5 starsRodney M
Date: 03/19/2025
My personal experience with Premier South Roofing was second to none. Communication was fluid from the initial contact to post install. Their craftmanship speaks for itself. The metal and laminated roofing looks great. Additionally, the metal work around my chimney (cricket & flashing) & custom-made chimney cap just place more emphasis on a job well done. ****** **
Premier South Roofing & Sheet Metal
Date: 04/01/2025
Thank you for your kind words! We’re glad you had a great experience and love the craftsmanship of your roof and chimney work. We appreciate your trust in Premier South Roofing and are here if you ever need anything!Review fromJenny C
Date: 03/08/2025
1 starJenny C
Date: 03/08/2025
The size of the plastic downspout drain pipes was too large and had holes throughout. I had to purchase the proper size drain pipes and get my landscape person attach and bury the piping. Also, none of the three installers sent by Premier South could speak clear English, so there was a definite communication problem as well.Premier South Roofing & Sheet Metal
Date: 03/24/2025
Thank you for your feedback. I have been trying to reach you for some time to discuss your concerns and review the scope of work outlined in the contract you signed. Based on my review, our team followed the agreed-upon scope precisely. Regarding the drain pipes, the size and placement were determined based on the necessary structural support for your gutter system. Due to the length of your gutters, a second downspout was required to ensure proper functionality and prevent future issues. While we understand this was not your preferred solution, it was the best option for long-term performance and was discussed with you once we tried it your preferred way and verified it would not work. We always strive to ensure clear and thorough explanations to our customers. I would be happy to go over everything with you again and address any remaining concerns, but unfortunately, I have not been able to reach you. Please feel free to call the office at your convenience so we can discuss this further. We truly appreciate your business and the opportunity to make sure you are fully satisfied with our work.Review fromHoward V
Date: 03/08/2025
5 starsHoward V
Date: 03/08/2025
Extremely honest, efficient and excellent work. I highly recommend Premier South. By far the best experience I ever had with a contractor.Premier South Roofing & Sheet Metal
Date: 04/02/2025
Thank you for your support! We’re thrilled you had such a great experience with Premier South and truly appreciate your recommendation.Review fromMiss L
Date: 03/07/2025
5 starsMiss L
Date: 03/07/2025
Excellent skilled professionals. Respectful of customer property, great skills at detecting unseen underlying damage to make sure the job is done right!! Very pleasant personality to work with, especially when customer have difficulities with their insurance company. They stand by you from the beginning to the end and fight hard for and with you to get your homeowers insurance problems resolved. Highly recommend Premier Roofing. True professionals at its best. I am 100% satisified!!!! Great Job ******* you were awesome!Premier South Roofing & Sheet Metal
Date: 04/02/2025
Thank you for your kind words and recommendation! We’re glad our team could support you throughout the process. Providing quality work and standing by our customers is our top priority. We truly appreciate your support!Review fromWalter B
Date: 02/25/2025
5 starsWalter B
Date: 02/25/2025
***** ** came over and gave an accurate estimate for the work to be done. He took measurements of the roof and took a video so I could see the good and bad spots on the roof. He replied later online with the estimate, which I agreed to. The crew arrived on the day scheduled and replaced the whole roof, including turbines, caps, and vents, in less than a day and a half. Cleanup was thorough and quick. They even spray painted the vents to match the color of the turbines. Cleanup was quick and thorough. We are very pleased with the appearance of our new roof and are very well satisfied over all with the work done by Premier South.Premier South Roofing & Sheet Metal
Date: 04/02/2025
Thank you for sharing your experience! We’re glad ***** and our team provided clear communication, a smooth process, and quality workmanship. It’s great to hear you’re pleased with your new roof! We appreciate your trust in Premier South.Review fromCarey P
Date: 01/23/2025
5 starsCarey P
Date: 01/23/2025
Premier South Roofing recently completed a full roof shingle replacement on our home. Their representative, ** ********, was extremely helpful in working with the insurance company to align on covered storm damage. The assigned work crew was very professional, cordial, and efficient. They also did a very good job of cleanup afterwards (old shingle debris, nails, etc.). The office staff were also very helpful and friendly when we needed to call with a question on schedule or billing. We can highly recommend Premier South Roofing.Premier South Roofing & Sheet Metal
Date: 04/02/2025
Thank you for your wonderful feedback! We’re happy to hear that our team was professional, efficient, and provided excellent service. We also appreciate you mentioning our office staff – they’re always ready to assist with any questions. Your recommendation means a lot to us, and we’re grateful for your business!Review fromSarah W
Date: 01/22/2025
5 starsSarah W
Date: 01/22/2025
******* *. was the best to work with! He went above and beyond to meet with my insurance agent and ensure we were satisfied with the work that was done. Highly recommend!Premier South Roofing & Sheet Metal
Date: 04/02/2025
Thank you for your kind words! We're glad ******* could assist you and ensure your satisfaction. We appreciate your recommendation!Review fromDenise P
Date: 01/10/2025
5 starsDenise P
Date: 01/10/2025
Premier South Roofing has been one of the easiest and most efficient company’s I’ve ever worked with. ** was communicative, understanding, and helpful. He explained things to me thoroughly and kept in touch throughout the whole process. Everyone apart of this team was a such a pleasure to work with and I highly recommend Premier South Roofing for your roofing needs!Premier South Roofing & Sheet Metal
Date: 04/02/2025
Thank you for the great review! We’re so glad ** and the team could make the process smooth and easy for you. Your recommendation means a lot to us, and we appreciate your trust in Premier South Roofing!Review fromVicky P
Date: 12/22/2024
5 starsVicky P
Date: 12/22/2024
Process was easy and the roof came out great. Clean up looks like they were never here. The crew of 14 were very polite and and did project in one day Highly recommended this companyPremier South Roofing & Sheet Metal
Date: 04/02/2025
Thank you for your feedback! We’re glad to hear the process was easy and that you’re happy with the results. It’s great to know the crew’s professionalism and cleanup made a positive impression. We always strive for excellence!Review fromLeslie P
Date: 12/21/2024
5 starsLeslie P
Date: 12/21/2024
We had a new Atlas Pinnacle shingle roof placed yesterday by Premier South and from start to finish they were very professional. ** ******** was great and he took all the pictures necessary for the claim. We had five different roofing companies look at our roof and they all said we needed a new roof but our insurance company would not pay for the storm damage until we started working with Premier South. Premier South called me before delivering their trailer and dumpster to make sure it was placed in an area that would be convenient for us and they showed up early and worked hard until every last nail was picked up. I am so pleased with my new roof and I will highly recommend Premier South to anyone who needs a roof.Premier South Roofing & Sheet Metal
Date: 04/02/2025
Thank you for the fantastic review! We’re so glad ** and the team could assist with your roof replacement and make the process smooth from start to finish. We truly appreciate your recommendation and are grateful for your trust in Premier South!
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