Business ProfileforComfort Engineered Systems, Inc.

Purchased a generator on July 29, 2021 and was installed on Oct 3-4, 2022. I called the ************************* Office to get the generator inspected. I was told the subcontractor must schedule and there was not an inspection on the schedule. The following on the dates I have called:Nov 22 - left message Nov 28 - told would get with Mr. ***** (he was on another line). He would come out and certify.Dec 1 - ***** will et with inspectors. Have heavy load.Dec 13 - Left message with answering service.*** called back and said ***** out of the office and will call in morning.Dec 14 - ***** called. Needed to research who the inspectors are. Certain inspectors do certain parishes. He will call contractor officer (***** people).Dec 15 - Received e-mail from ***. Spoke to ***** about inspection and he will call in morning. (never did)Jan 19 - Left message. ***** out of the office. Will call in morning. (Never did)Jan 25 - Left message. ***** out of the office. I e-mailed.Jan 27 - Received call from ***** while driving. Called back and left message. He called and said had dropped the gun. Will have contractors go to permit office next week. Feb 13 - Left message with answering service.Feb 27 - Called. ***** no longer there. ** will call in morning. (Never did). I said this was my last call and I will file a formal complaint with the BBB.Mar 2 - E-mailed.My generator is installed. Until it has been inspected, it is Comfort Engineered Systems responsibility for any problems. The installers were great at their job, but a permit needs to be closed out.