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Find a Location

The Hamilton Company, Inc. has 85 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Hamilton Company, Inc.

      39 Brighton Ave Allston, MA 02134-2301

      BBB Accredited Business
    • Babcock Street Apartments

      222-230 Babcock St Brookline, MA 02446-6748

      BBB Accredited Business
    • Atrium On Commonwealth

      1079 Commonwealth Ave Boston, MA 02215-1016

      BBB Accredited Business
    • Malvern Place Apartments

      40 Malvern St Boston, MA 02134-2210

      BBB Accredited Business
    • Babcock-Parkman Apartments

      110 Babcock St Brookline, MA 02446-5921

      BBB Accredited Business

    Business ProfileforThe Hamilton Company, Inc.

    Property Management
    Multi Location Business
    BBB accredited business

    Current Alerts For This Business

    Special Notice:
    This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/15/2021

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The Hamilton Realty Company, Inc. is engaged in real estate management services.

    Business Details

    This is a multi-location business.

    Find a Location

    The Hamilton Company, Inc. has 85 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Hamilton Company, Inc.

        39 Brighton Ave Allston, MA 02134-2301

        BBB Accredited Business
      • Babcock Street Apartments

        222-230 Babcock St Brookline, MA 02446-6748

        BBB Accredited Business
      • Atrium On Commonwealth

        1079 Commonwealth Ave Boston, MA 02215-1016

        BBB Accredited Business
      • Malvern Place Apartments

        40 Malvern St Boston, MA 02134-2210

        BBB Accredited Business
      • Babcock-Parkman Apartments

        110 Babcock St Brookline, MA 02446-5921

        BBB Accredited Business
      Location of This Business
      39 Brighton Ave, Allston, MA 02134-2301
      BBB File Opened:
      11/15/1991
      Years in Business:
      70
      Business Started:
      1/1/1954
      Business Incorporated:
      10/9/1992
      Accredited Since:
      12/15/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      170
      Alternate Business Name
      • 40 Malvern Street Apartments
      • Babcock Street Apartments
      • Atrium On Commonwealth
      • Malvern Place Apartments
      • Babcock-Parkman Apartments
      • MBH Apartments
      • Commonwealth Apartments
      • Longfellow Court
      • Chester Street Apartments
      • 601 Albany Street Apartments
      • 62 On The Park
      • Boylston Street Apartments, 40
      • East Berkeley Street, 160
      • Essex Apartments, 81
      • Winter Street Apartments
      • Hamilton Union
      • Allston Street Apartments
      • Armington Street Apartments
      • Washington Heights Apartments
      • Brighton Avenue Apartments
      • Hamilton Road Apartments
      • Commonwealth Gardens
      • Beacon Street Apartments, 1111
      • Centre Street Apartments, 1799
      • Lincoln Street Apartments
      • Freeman/St. Paul Apartments
      • Dexter Park
      • Camden Street 150
      • Douglass Park Apartments
      • The Hamilton At 1085
      • Ashford Street Apartments
      • Dustin Street Apartments, 122
      • Gardner Street Apartments
      • Gardner Terrace
      • Davenport Apartments
      • Courtyard at North Beacon
      • Charles Passage
      • Olde English Village
      • Clovelly Apartments
      • Hamilton Green
      • Highland Street Apartments
      • Mill Street Gardens
      • Spring Meadows
      • River Drive Apartments
      • Brookside Apartments
      • Westgate Apartments
      • Hamilton Village
      • Redwood Hills Apartments
      • Executive Apartments
      • April Lane Apartments
      • Battle Green Apartments
      • Brattle Drive Apartments
      • Captain Parker Arms
      • Dudley Street Apartments
      • Mass Ave Apartments
      • Elmwood Apartments
      • Stonebridge Apartments
      • Hamilton Oaks
      • Reservoir Apartments
      • Westside Colonial
      • Cohannet Village
      • Belmont Street Apartments
      • Homer Apartments
      • Hamilton Place
      • Riverside Apartments
      • Hamilton Highlands
      • Woodland Park
      Business Management
      • Mr. Jameson Brown, President
      • Ms. Lisbeth McCracking, Marketing Manager
      Contact Information

      Principal

      • Mr. Jameson Brown, President

      Customer Contact

      • Mr. Jameson Brown, President
      • Ms. Lisbeth McCracking, Marketing Manager
      Additional Contact Information

      Fax Numbers

      • (617) 783-0568
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/17/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      Date of transaction: December 7, 2022.Amount of money you paid the business: $4,600 (deposit).What the business committed to provide you: A refund of the deposit in the amount of $4,600 to the address provided.Nature of the dispute: The company has repeatedly failed to return the security deposit as promised, despite multiple follow-*** through emails, calls, and in-person visits.Has the business tried to resolve the problem: The business has acknowledged the owed deposit multiple times and has provided varying explanations for the delay, but has yet to refund the amount.Account/order/tracking ***************** involves **************************** of the problem:After signing the move-out form on December 7, 2022, I was assured by email that my deposit refund of $4,600 would be returned to my address. On March 1, 2023, I sent an email asking for an update, and was informed it had been mailed months ago. On May 2, I sent an email again for the status of the deposit and restate the address. No one responded. On June 22, I sent an email and asked again for an update. One day later, I got a reply if I was asking for a reissue. I replied that would be appreciated and provided them with a new address. I never heard anything back. After an in-person visit on July 7, I was told the check would be ready to pick up from the office the next week. On July 17, I visited the office again and was told I could get the check by the end of that week. On July 20, I called the office and asked for an update. The person on the phone indicated there was still no clarity on when the check would be issued. My recent emails on August 7 and 14 have been met with silence. The continuous delay and lack of clear communication from the company regarding my deposit refund is highly concerning. As a previous tenant, I demand an immediate resolution. If not addressed promptly, I am prepared to take legal action.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Scotty B

      1 star

      09/06/2023

      We lived in a Hamilton Company (THC) property for years, and while security and maintenance were excellent, management was highly problematic:* The pool was closed for most of our tenancy due to COVID and construction, with no rent reduction to compensate.* We were erroneously charged $25 monthly for lacking renter's insurance despite sending proof of said insurance. It took multiple attempts to resolve and we were not refunded until moveout.* Property manager ********************* was nearly impossible to reach.The biggest issue was how THC handled building renovations:* In April 2023, we inquired about lease renewal. *************, the assistant property manager, said long-term residency couldn't be guaranteed due to renovations, offering no explanation or apology.* After visiting the office, ******* assured us we would be guaranteed residency until 9/1 and could break the lease without penalty. She attributed the lack of notice to an intent to include it in renewal offers expected by the end of April (which were never sent).* When searching for a new place, THC's leasing consultant showed us a unit, assuring us it was unlisted and there was no rush. Two days later, the unit was inexplicably taken, and we were offered a more expensive option beyond our budget.* ******* finally sent a renewal offer in late May after being prompted to; it came with an addendum allowing us to be forced out with 30 days' notice. When questioned about it, her responses were vague and contradictory, providing little clarity or assurance.* Upon move-out, THC failed to return our security deposit and owed funds within the legal timeframe, with no explanation or apology.Property manager ********************* finally reached out AFTER we moved out, far too late to address our ongoing issues.Dealing with ************* was the worst part of this experience, her lack of empathy and professionalism deeply unsettling. I hope to never have to interact with her again.

      Local BBB

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