Business ProfileforHomesite Group Incorporated

If I could give zero or negative stars I would... This company has by far been the worst. My policy should have been cancelled for 9/7/23 however unknowing to me I still had a policy didn't know anything until a renewal came in the mail 06/28/2024. I called found out it was still active and now they refuse to back date to the sale date of the home. How I have any legal right to even have coverage on a home I do not own for 4 months I don't know. Let alone the fact I did not receive 1 piece of mail email or anything with in 09/07/23-06/28/24 acknowledging I still had this policy to give me any sort of chance to cancel it it's beyond me. And next getting the refund check that's a ridiculous process. ***** days but then if you back date it's more like ***** days because they cancel out the first check and don't escalate it. None of the representatives can tell you what is going on I waited almost an hour to speak with a supervisor. Just to get told I get to pay for homeowners insurance on a house I do not legally have any right to. How this is ethical or legal I do not know. But I strongly recommend avoiding progressive homesite.

Thank you for your feedback. Im sorry to hear about your recent experience with us. If you email your name and policy number to ************************************ our team can review the decision that was made regarding your policy. - *****