Reviews

This profile includes reviews for Survey.com's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Survey.com has 4 locations, listed below.

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  Survey.com

  1 Beacon St Boston, MA 02108-3107

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  Survey.com

  615 S College St Charlotte, NC 28202-3354

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  Survey.com

  535 Mission St Fl 14 San Francisco, CA 94105-3253

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  Survey.com

  220 NW 8th Ave Portland, OR 97209-3503

Review Details

• Review fromAmber D

  Date: 05/02/2024

  1 star
  By far the worst company I have ever been paid by. I did not work here I slaved for here and they still owe me nearly $1000. They removed assignments off my account without paying them not to mention the platform is filled with a bunch of freaking Mexicans working with a bunch of white people, Black people and Asian people of course along with Mexicans, but we all know what is happening in ******* with Mexicans against everyone else because they feel entitled to our land here. Do not get me wrong the white people that work for this company or some of the Worst as well but the fact that these people only hire Mexicans to give out jobs bonuses pay, and those Mexicans are prejudice, guarantee you are not getting paid just like me!

• Review fromGiGi D

  Date: 03/30/2024

  1 star
  This company is on its way for a lawsuit from the labor board each state. Survey.com makes you work for ***** for 7.5 hours. This is their scam. They offer a deal working upto 4 hours for a ***** hr reset. The first reset your funds are in the account within 6 hours. 3.5 hours work ***** . ******** will call you the morning . Praising you and tells you the save the ***** number in your phone. The next morning. Theyll call you with a scam. We will pay you ***** an hour upto 5 hours per Frito Lay reset. Ive 4 reset for you . Well pay you ***** for gas and a 40 dollar bonus Youre driving 124 miles one way for 1 of the 4 they are requesting. That ****** for 4 reset. Its back breaking. The hours worked are 7 per store. Not easy with no training. The 1st reset I did took 7.0 excluding a 30 minute lunch. The praise I received from District Manager and Manager. Youre the best yet. I had 3 more to go. I uploaded pictures and documentation properly. I had to work with a planogram that didnt match the store supply. The manager selected his own planogram and I called ****** with Survey.com. He stated document it. It look amazing. When I awoke around 3:30 am to travel to the next reset . Wait for it. It said ***** for 7 hours hard labor. I text immediately. ******** says . Ill be in your account in 1-2 days. I know not to continue until my pay was adjusted. This is 8 days later and my pay is still showing *****. They arent following the hourly pay guidelines for each state . File with local labor board . This is a SCAM !!

  Survey.com

  Date: 04/01/2024

  Hello ****, 

  We appreciate your insight and we are sorry to see that this has been your experience. We understand that the delay in payments has not only been an inconvenience but has also caused frustration. We have encountered delays in the review process due to the system and are working diligently to correct this, so we can complete the review process as quickly as possible. Once the visit is uploaded, the hourly rate is what is reflected until the visit is reviewed and approved. Once the review is complete, total earnings will be shown. This is why you were still seeing the $25.00.

  We have taken additional steps to prioritize efforts to ensure the work you have completed is reviewed and can confirm that your visit has been updated and approved, ready for you to request payment. While we understand that the delay has still caused inconvenience and frustration, please accept our sincere apology, and know that we are taking additional steps to ensure we get ahead of this delay, so the review process does not surpass the 6 day fixed review schedule.
   
  We appreciate your support and acceptance of the projects offered on the platform.

   

  Thank you.
   
  Survey Merchandiser. 

• Review fromDedra S

  Date: 09/16/2023

  1 star
  This company changed name to run from these reviews. Please update name to Merchandiser Survey App by TRAX Please The public has a right to be informed do diligence Thank you

• Review fromCassandra K

  Date: 03/15/2023

  1 star
  I had a perfect rating for the vast majority of my time with this app. The only time it was lowered was due to miscommunication, and decided in my favor. Suddenly, they got mad that I did exactly what was requested, plus some. They used my excellent history against me instead of treating me with respect, got rude, and refused to pay me the promised wages. They claimed I didn't live up to "expectations", meaning I didn't read their minds and exceed the work that was requested. They flat-out lied about the length of time they "tracked" me at a location in an attempt to justify not paying me what I was owed. When that didn't work, they returned to claiming I didn't do enough. They used to be good to work with, but failed suddenly and spectacularly.

  Survey.com

  Date: 03/17/2023

  As soon as this situation was escalated and reviewed, a bonus of the missing amount was applied due to the specific issue that had occured. We reached out and confirmed that the bonus was applied and ensured that the proper contact information was provided to ensure any issues moving forward are immediately reported. When issues occur we ask that they immediately be reported through Surveys direct contact number, live support, or through the designated number of the project manager, so support can be given and issues resolved in a timely manner.