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          Find a Location

          Potpourri Group, Inc. has 10 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Potpourri Group, Inc.

              101 Billerica Ave N Billerica, MA 01862-1271

              BBB Accredited Business

            • Potpourri Group, Inc.

              PO Box 3390 Chelmsford, MA 01824-3380

              BBB Accredited Business

            • Potpourri Group, Inc.

              PO Box 6529 Chelmsford, MA 01824-0929

              BBB Accredited Business

            • Potpourri Group, Inc.

              PO Box 3339 Chelmsford, MA 01824-0939

              BBB Accredited Business

            • Potpourri Group, Inc.

              PO Box 3350 Chelmsford, MA 01824-0950

              BBB Accredited Business

            Business ProfilePotpourri Group, Inc.

            Catalog Shopping
            Multi Location Business
            BBB accredited business

            Contact Information

            101 Billerica Ave

            N Billerica, MA 01862-1271

            Get Directions
            Visit Website
            (978) 256-4100

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.06/5

            Average of 70 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            264 complaints closed in last 3 years

            43 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/25/2007

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Potpouri Group, Inc., Catalog Ventures, Nature's Jewelry, North Style, Serengeti, Pyramid Collection, Catalog Favorites, Potpourri, Expressions, Back in the Saddle, The Company of Dogs, Stitchery and Counted Cross Stitch, The Stitchery, Potpourri Gifts, and Young Explorers is a mail order company.

            Business Details

            This is a multi-location business.

            Find a Location

            Potpourri Group, Inc. has 10 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Potpourri Group, Inc.

                101 Billerica Ave N Billerica, MA 01862-1271

                BBB Accredited Business

              • Potpourri Group, Inc.

                PO Box 3390 Chelmsford, MA 01824-3380

                BBB Accredited Business

              • Potpourri Group, Inc.

                PO Box 6529 Chelmsford, MA 01824-0929

                BBB Accredited Business

              • Potpourri Group, Inc.

                PO Box 3339 Chelmsford, MA 01824-0939

                BBB Accredited Business

              • Potpourri Group, Inc.

                PO Box 3350 Chelmsford, MA 01824-0950

                BBB Accredited Business
              Location of This Business
              101 Billerica Ave, N Billerica, MA 01862-1271
              BBB File Opened:
              8/13/1990
              Years in Business:
              36
              Business Started:
              1/1/1988
              Business Incorporated:
              2/6/1998
              Accredited Since:
              1/25/2007
              Type of Entity:
              Corporation
              Number of Employees:
              350
              Alternate Business Name
              • Country Store
              • Magellan's
              • NorthStyle
              • Potpourri
              • The Stichery
              • Chadwicks
              • Serengeti
              • Back in the Saddle
              • Catalog Favorites
              • Expressions
              • In the Company of Dogs
              • Nature's Jewelry
              • The Pyramid Collection
              • Serengeti
              • Whatever Works
              • Young Explorers
              Related Businesses
              Business Management
              • Ms. Laurie Hibbard, Director of Customer Service
              Contact Information

              Principal

              • Ms. Laurie Hibbard, Director of Customer Service

              Customer Contact

              • Ms. Laurie Hibbard, Director of Customer Service
              Additional Contact Information

              Fax Numbers

              • (978) 256-1961
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              264 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/26/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              I placed an order to their catalog by mail May2 2024.When I didn't receive the order I called Monday June 11th and was told it was shipped and should get it that day.Didn't get it.Called again today had to through multiple menus to be told now it was shipped May8 and will arrive June25th today.And again I don't have the item I want to get my refund for that order
              Read More
              Read 263 More Complaints

              Customer Reviews

              70 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Mary C

              06/02/2024

              Beware of this online shopping site! I have ordered numerous times from this company in the past 2 years. I have received the items, often having to pay for shipping, (which many sites will give you free if you purchase a certain amount, but not NorthStyle!) I just discovered on a credit card statement that I have been paying for something every month called "PGI*NorthStyle VIP" since my first order! I never asked for this. I never agreed to this. But I was told I clicked on something!Shame on me for not checking my credit card statements thoroughly, I suppose that is what they were counting on. Don't be a victim of this scam!
              Read 69 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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