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Complaint Details
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Initial Complaint
06/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Im not liable for this debt with CREDIT CONTROL SERVICES *** I do not have a contract with CREDIT CONTROL SERVICES ***.They did not provide me with a original contract as I requestedCustomer response
06/21/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*************************Initial Complaint
06/08/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
i am not liable with this debt with esurance allstate company. I don't not have a contract with the ccs companies, they did not provide me with the original contract as requested.
Business response
07/05/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Customer response
07/08/2024
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
FAQ
Regards,Daemond
Initial Complaint
06/05/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with 06 LIBERTY MUTUAL IN CO, I do not have a contract with CREDIT COLLECTION SERVIC, they did not provide me with the original contract as I requestedBusiness response
06/30/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
06/05/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with CREDIT COLLECTION SERVICES I do not have a contract with CREDIT COLLECTION SERVICE . They did not provide me with the original contract as I requested.15 U.S. Code 6802 - Obligations with respect to disclosures of personal information it has come to my attention that CREDIT COLLECTION SERVICS illegally reported my information to unaffiliated 3rd parties without giving me my disclosuresBusiness response
06/30/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
06/04/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with GEICO Insurance , I do not sign a contract with Credit Collection Serv. , they did not provide me with an original contract as requested.Business response
06/30/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
05/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
DEAR PLYMOUTH ROCK INSURANCE; BBB; CCS; Cease all methods of communications and collections on this account. I demand that this be deleted from my credit report effective today as I do not recognized this account, no knowledge and no prior contractual obligations with this company. You violated my rights rights under 15 USC codes sections 1692 d, e f g of FCRA/*****. Remove from my credit report. You violated 1692d of the ***** by engaging in conduct that the natural consequences of which was to harass, oppress, and abuse client in connection with the collection of an alleged debt and the collection letter you sent me which contains veiled and empty threats of legal action;You violated 1692e of the ***** by its use of any false, deceptive, or misleading representation or means in connection with the collection of any debt when you engaged in, at least, the following discrete violations of 1692e;You violated 1692e(2)(A) of the ***** with its false representation of the character, amount, or legal status of any debt and the collection letter you sent me which contains veiled threats of legal action against me, the client;You violated 1692e(5) of the ***** by its threat to take any action that cannot legally be taken or that is not intended to be taken when you sent me the collection letter contains veiled threats of legal action against me, the client;You violated 1692g(b) of the ***** by engaging in collection activities that overshadowed or was inconsistent with the disclosure of the consumers right to dispute the debt with the language it used in the Collection Letter; andYou violated 1692f of the ***** by its use of unfair or unconscionable means to collect or attempt to collect any debt when you engaged in all of the misconduct alleged herein. I demand an immediate deletion of this account from all ********************** reporting agency.Business response
06/30/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
05/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I got a report on my credit report stating that CCS collections had put in a report between May 13 and May 20 for progressive the only progressive Ive ever had was progressive auto insurance so I called them and asked them what it was about. They said that I paid a remaining balance in August 2020 of $86 and there was nothing put in collections. They have nothing in collections now they reviewed all of my accounts so I called. ********************** authenticated my account and then they wanted to charge me money on my credit card in order to tell me who the creditor was from. When I told them that progressive didnt have anything for me. At that point they said I couldnt even do a disillusion with them and they hung up with me Progressive told me that this companys been scamming and fraud and trying to collect collections that were not accurate. They said theyre billing department that shows no owing of anything and I cannot get CCS collections to give me information on this debt unless I give them my credit card information , when I try and dispute that they hang up on me this seems fraudulent if Im trying to either dispute this or correct it how do I do that without their course of business being fraudulent the way that they areBusiness response
06/30/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
05/28/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
CREDIT COLLECTION SERVICE ********************************************************* May 28, 2024 Reference Account #: *********Dear *****/Sir,I am writing to follow up on my previous correspondence regarding the account you allege I owe money on. Despite my repeated requests for validation, I have yet to receive any sufficient evidence or documentation from your agency to support the legitimacy of this debt.To reiterate, I have no recollection of signing any contracts or agreements with your company. Your failure to provide the necessary proof has left me no choice but to consider further actions. I have already filed a complaint with the Better Business Bureau (BBB) to investigate this matter.It is essential to adhere to legal and ethical standards in debt collection practices. Providing proof of debt is crucial for maintaining trust between creditors and debtors.I urgently request that you review my account and provide clear evidence that this debt is legitimate. Specifically, please send me copies of any agreements I might have signed, bills with my name and signature, or any other documents that prove there is a valid agreement between us.If you cannot provide this evidence, I insist that you remove this account from my ********************** report immediately.Thank you for your prompt attention to this matter.Regards, Elmanuel DriverBusiness response
06/30/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
05/28/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
CREDIT COLLECTION SERVIC Has placed a delinquent account on my personal credit profile in an attempt to collect a debt that is not owed. The original creditor is Progressive.Account number ******** Balance $518 The account was opened in 2020 I am not responsible for this debt.Business response
06/30/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office will respond to this dispute with the consumer directly.Initial Complaint
05/27/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I canceled my insurance with progressive because they went up on my insurance, I then secured insurance with gueico but progressive continued trying to charge me even after repeated calls and sending them my declaration page from the new insurance provider proving i had insurance at their request and they still have not removed this from my credit and it is affecting my interest rates. Please helpBusiness response
06/30/2024
This office confirms receipt of the dispute submitted by the consumer. Please note that our office previously responded to a similar dispute with the consumer directly.
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Customer Complaints Summary
3,224 total complaints in the last 3 years.
2,110 complaints closed in the last 12 months.