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Find a Location

Best Yet Installations, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBest Yet Installations, Inc

    Plumbing Renovation
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/11/2020

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Best Yet Installations is a family business located in Spencer, MA offering plumbing, electrical, and appliance installations.

    Products & Services

    According to the information provided by the business their services are plumbing, draincleaning, electrical, and appliance installation. They also install vent hoods, island cooktops, double wall ovens, full-length cabinet integrated refrigerator, and cooling drawers for both commercial and residential.

    Business Details

    Location of This Business
    10 Meadow Road, Spencer, MA 01562
    BBB File Opened:
    9/16/2015
    Years in Business:
    10
    Business Started:
    8/27/2013
    Business Incorporated:
    8/27/2013
    Accredited Since:
    2/11/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 15764 for this business, issued by Division of Professional Licensure

    These agencies may include:

    Division of Professional Licensure

    239 Causeway Street

    Boston MA 02114

    (617) 727-7406

    https://www.mass.gov/dpl/boards.htm

    BBB records show a license number of 26705 for this business, issued by Division of Professional Licensure

    These agencies may include:

    Division of Professional Licensure

    239 Causeway Street

    Boston MA 02114

    (617) 727-7406

    https://www.mass.gov/dpl/boards.htm

    BBB records show a license number of 53528 for this business, issued by Division of Professional Licensure. The expiration date of this license is 7/31/2025.

    These agencies may include:

    Division of Professional Licensure

    239 Causeway Street

    Boston MA 02114

    (617) 727-7406

    https://www.mass.gov/dpl/boards.htm

    BBB records show a license number of 3530 for this business, issued by Division of Professional Licensure

    These agencies may include:

    Division of Professional Licensure

    239 Causeway Street

    Boston MA 02114

    (617) 727-7406

    https://www.mass.gov/dpl/boards.htm

    BBB records show a license number of 191806 for this business, issued by Office of Consumer Affairs & Business Regulations. The expiration date of this license is 10/27/2025.

    These agencies may include:

    Office of Consumer Affairs & Business Regulations

    10 Park Plaza, Suite 5170

    Boston MA 02116

    (888) 283-3757

    https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation

    BBB records show a license number of 4153 for this business, issued by Board of State Examiners of Plumbers & Gas Fitters

    These agencies may include:

    Board of State Examiners of Plumbers & Gas Fitters

    239 Causeway Street Suite 500, Division of Professional Licensure

    Boston MA 02114

    (617) 727-9952

    https://www.mass.gov/dpl/boards/pl/index.htm

    BBB records show a license number of LRF02146 for this business, issued by Massachusetts Department of Public Health. The expiration date of this license is 2/28/2026.

    These agencies may include:

    Massachusetts Department of Public Health

    250 Washington Street

    Boston MA 02108

    (617) 624-6000

    https://www.mass.gov/orgs/department-of-public-health

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:00 AM - 3:00 PM
    T:
    7:00 AM - 3:00 PM
    W:
    7:00 AM - 3:00 PM
    Th:
    7:00 AM - 3:00 AM
    F:
    7:00 AM - 3:00 AM
    Business Management
    • Ms. Brandon Latour, Director of Finance and Administration
    Contact Information

    Principal

    • Mr. Gordon Latour, Owner

    Customer Contact

    • Mr. Gordon Latour, Owner
    • Ms. Brandon Latour, Director of Finance and Administration
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/19/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Best Yet was the third party installer for a ******* washer and dryer I had ordered. When they arrived they said they needed to perform "code updates" to install the items and demanded $200 for the work even though we had fully paid for installation to be included in the original order. Since the order had taken so long to fulfill, we paid for the "updates" but the dryer was not working. We ordered a replacement but Best Yet refuses to come out to install the replacement unless ******* generates another work order or Best Yet says we would have to pay them again. Best Yet seems to be using their relationship with ******* to not only get paid by ******* for having a service agreement with them, but also charging customers extra for these "code updates", essentially double dipping on their service calls. Please read other reviews for what seems to be a pattern of behavior. While their responses would suggest that these "code updates" are necessary, it puts the consumer in a terrible position to expect an installation to happen and then when the Best Yet technician says, "pay or I walk away", the consumer is faced with going back to the a byzantine scheduling system where they will continue to be without an operable appliance for another 2 weeks. Best yet won't even help with contacting ******* to finish the installation job for which they have already been paid. If anyone on BBB is reading this please investigate this unprofessional practice.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joan L

    5 stars

    08/24/2022

    I was so impressed by this company's service during a plumbing emergency. **** was prompt and professional and really cares about his customers and the quality of his service. They will be the first one I call in the future.

    Best Yet Installations, Inc Response

    03/09/2023

    Hi ****, thank you for the great review. If you have any needs feel free to give us a call thank you.

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

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