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Find a Location

Timely Payday Loans has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Timely Payday Loans

      250 W Pratt Street Baltimore, MD 21201

    • Timely Payday Loans

      Baltimore, MD 21201

    Business ProfileforTimely Payday Loans

    Payday Loans
    Multi Location Business

    Current Alerts For This Business

    Alert:

    On 7/8/2024, BBB initiated an investigation into Timely Payday Loans to research the numerous unanswered complaints on their business file. Most of the unanswered complaints allege false loans and demands of repayment. 

    Over the course of the investigation, BBB discovered the following:

    BBB has been unsuccessful in making contact with the business to discuss investigation concerns: 

    As of 7/8/2024,the business could not be reached again to identify an active complaint handler.

    As of 7/9/2024, the business has not provided a formal response or action plan to address the unanswered complaints on file.

    BBB shall continue to monitor this company for further developments.
    BBB encourages anyone who has experienced these or other suspicious activities by Timely Payday Loans to report the incident to:

    - www.bbb.org/file-a-complaint
    - Maryland Attorney General’s Office - Consumer Protection Division

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    33 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Timely Payday Loans has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Timely Payday Loans

        250 W Pratt Street Baltimore, MD 21201

      • Timely Payday Loans

        Baltimore, MD 21201

      Location of This Business
      250 W Pratt Street, Baltimore, MD 21201
      BBB File Opened:
      11/21/2019
      Contact Information

      Principal

      • Ms. Sylvestry

      Customer Contact

      • Ms. Sylvestry
      • Skyler Barker
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Payday loans

      Customer Complaints

      33 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/16/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Timely Payday Loans called on 05/15/2024 claiming I had a loan for them from 2019 for 500.00. They had the last 4 of my social, my former bank account number and address. I was told I made one payment of $150.00 and defaulted. The place he had listed for employment was incorrect for the time period. I advised him I had not taken a loan out and here in SC I have never heard of a company called Timely Payday Loan. The representatives name was Kevin **** who called. Our household does not use finance companies or such, we only use banks. He claimed of many attempts that had been made to collect, YET this is the first time I have heard of them. It alarms me that he has as much personal information on me as he does without me ever applying with them. He also called my husbands phone and not mine and stated it was the number on file. This happens one week after my husbands info was stolen and fraudulant **** *** charges made, Iva, SC police case #*********** The number that they called from was ###-###-#### which is a SC number, not MD. How do I go about getting this corrected?

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Julie R

      1 star

      07/08/2024

      I received a call saying they were with Master's & Associates Law firm and their client Timely Payday was filing suit against me saying I took a loan with them back in May 2019 for $500. They had my SS number and employer info as well as saying they spoke to my bank about the return payment. I have never heard of this company and checked my April and May 2019 bank statements and I see no deposit into my account showing where I ever received such money. Back in 2020 I file bankruptcy and included any payday loans along with my other creditors when I filed. They are unknown to me. I told him to contact my attorney and he said the loan was not covered under bankruptcy and that I would have to go to a hearing and plead my case. I have ****** and this is the last thing I need to stress out about. What is wrong with these people. I have notified my attorney in hopes they can get this resolved. It seems more and more people come out of the woodwork when your information is leeked out on the internet.

      Local BBB

      BBB of Greater Maryland

      BBB Reports On

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