Business ProfileforA-AAA Tree Service

I call AAA to have 2 city trees cut back to my property line in the front of my row home the trees are on each side of my house the contract states to cut back trees to property line and that they are city trees and that Zach had to be their to show the job they came and cut the trees about 1 1/2 hours later they knocked on door and said they were done I went out to check the job and told them that's not what I ask to be done they cut the pear tree 80 % off my neighbors property not mine the employee laughed at me and said that's what I ask for I told him no I didn't my contact states remove tree off my property they were already packed up to leave I call the office and told them what was happening they called him and after he got off the phone he was yelling and taking stuff off the truck, they go back up the tree and start cutting again but this time it was more like chopping to remove more tree from my property he came back to the door again and said they were done and I told him I was not happy with how the tree looked , it chopped and still has branches hanging on my property he was disrespectful to me and I told him I was not going to deal with him anymore and the whole crew left them Zach called and ask me what was going on I told him the job was not done as I ask he then said I seen the picture and it is I told him to come back to my house and see it in person and of course when he came he said it was what I ask for and I told him my contact states remove tree from my property line not my neighbors then I told him I wanted the limbs that were chopped cut uniform he said he had to told to someone at the office and he would get back to me which he did and said they will remove the tree limbs and the office will call to schedule. The next day I get a email from them that say I need to sign a waiver for them to remove the 3 limbs this was never told to me before the email I reply I was have to have my lawyer look at the waiver then I get a email I'm being diffic