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          Ourisman Hyundai of Bowie has 1 locations, listed below.

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            Business ProfileOurisman Hyundai of Bowie

            New Car Dealers
            BBB accredited business

            Contact Information

            2404 Crain Hwy

            Bowie, MD 20716-3420

            Visit Website
            (301) 383-1075

            Customer Reviews

            2.94/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            33 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/30/2023

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2404 Crain Hwy, Bowie, MD 20716-3420
            BBB File Opened:
            4/6/2021
            Years in Business:
            14
            Business Started:
            5/26/2010
            Business Started Locally:
            5/26/2010
            Business Incorporated:
            5/26/2010
            Accredited Since:
            1/30/2023
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of NW10005093 for this business, issued by Motor Vehicle Administration (MVA)-MD

            These agencies may include:

            Motor Vehicle Administration (MVA)-MD

            6601 Ritchie Highway NE

            Glen Burnie MD 21062

            (410) 768-7000

            http://www.mva.maryland.gov/businesses/dealers/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Ourisman Automotive Group
            • Ourisman Automotive Group Inc
            • Ourisman Hyundai of Bowie Inc
            Business Management
            • Mr. Edward Wheaton, COO
            • Mr. Robert Ourisman Jr., CEO
            Contact Information

            Principal

            • Mr. Edward Wheaton, COO
            • Mr. Robert Ourisman Jr., CEO
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            33 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/23/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            April 26, 2023 Paid 119.00 Worked Performed - Oil Change and Tire Rotation Damage was done to front left bumper
            Read More
            Read 32 More Complaints

            Customer Reviews

            17 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sarah H

            03/27/2024

            Our 2019 Hyundai Tuscon was stolen from behind our home. It was recovered by police and needed repair. No local Hyundai dealer could take it because they were all overbooked with stolen cars. We had to have it sent to a dealer 30 plus miles away, Ourisman. We were told we'd have our car back in a week or two because the repairs were fairly minor. It's been two months. I've barely been able to get a call back from the dealer. When they do call me back, they have no information or updates to provide. I have a 4-month-old daughter. Not only do I have to worry that owning this car will attract criminals to my property when I do get it back, near my infant daughter, but the service has been egregious. I am so disappointed in Hyundai. I will never own another Hyundai and will make sure no one I know ever buys from this company again. We have not received one apology or any sincerity from Hyundai during this process.

            Ourisman Hyundai of Bowie Response

            04/01/2024

            Jacob, thank you for bringing this matter to our attention. We take customer concerns seriously and are committed to resolving them promptly and satisfactorily.

            Upon reviewing our service files, we have not found any records under the name provided. However, the vehicle might be listed under a different name or registered with alternate contact information. To assist you further, could you please provide us with additional details such as any alternative names or contact information it might be listed under? This will enable us to locate the relevant records and address your concerns accordingly. Please send this information directly to our General Manager, Selim E*******, at **********************.

            We apologize for any inconvenience this may have caused and assure you that we are committed to resolving this issue to your satisfaction. Thank you for helping us improve and have safe travels.
            Read 16 More Customer Reviews

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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