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Find a Location

TM Associates Management Inc. has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTM Associates Management Inc.

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.18/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    TM Associates Management Inc. has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1375 Piccard Dr Ste 375, Rockville, MD 20850-4346
      BBB File Opened:
      5/8/2014
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sandston Woods Apartments
      Business Management
      • Mr. Ari Severe, President
      Contact Information

      Principal

      • Mr. Ari Severe, President

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      22 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/25/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I have lived at The ******* at ******* **** for three years. In the past three years, there has been two office managers both extremely rude and unprofessional. I have had multiple issues with my unit, ceiling leaking, mold, heat pump not working. At the moment my ceiling is still leaking, with my most current issue, the AC not working. As of July 25th, my AC unit is not working. There is no 24 hour maintenance number. Also currently at the moment there is no office manager. With temperatures reaching into the 90's this week, this is the upmost importance to me, considering I have an emotional support dog that lives with me. At the moment I'm not sure how to resolve this issues, there is no one to call in the office and my maintenance request just sits in the que on the app saying, pending. I have been patient with the property, between new managers, and now construction going on, We were notified constructions hours were Monday- Friday 7 AM-4 PM. There was been multiple Saturdays crews have been there, this is extremely disruptive to daily living for all residents. The crew also does not have any considering for residents, leaving trash everywhere, taking up all the parking, and driving recklessly in the community. The community had so much potential but sadly has been left to fall apart, trash everywhere, units falling apart (I'm friends with all my neighbors who have complained of mold, and appliances breaking), no management. I'm hoping this helps resolve all of issues and gets my AC unit working immediately.
      Read More

      Customer Reviews

      11 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donna R

      1 star

      05/14/2024

      These people are letting people go without their air conditioning and do not fix anything except what can be done by maintenance people, who only are on property approx every 2 to 3 weeks. The grounds are never mowed, maybe once every 3 to 4 weeks. Now they have announced they will no longer accept section 8 and either sign away your sec. 8 or move!! Some people have been told they have a year to move or stay because they have signed a new lease , others have been told when their lease is up in 2 months they have to be out or sign away their sec. 8.. there are disabled people in sec.8 there and are being told they need to sign away sec 8 and they are doing it because they don't know any better. This company, in my opinion is unethical, and unfair and disreputable. No one answers the phone at corporate, people are told to wait days if something like a broken toilet occurs. They take advantage of the disabled and the aged in my opinion. And I am one of them. I don't know how they get away with the way they treat people.

      TM Associates Management Inc. Response

      05/21/2024

      Thank you for sharing your feedback. We're sorry to hear about your experience and take these concerns seriously. Please reach out to our management team directly so we can address your specific issues and work towards a resolution. Your feedback helps us improve our services.

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