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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/30/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had $2300 taken from my account on 8/6/21 i recieved a call that showed up as td bank after getting a text saying there was fraud activity on my account i spoke peraon who thought was td bank and they gained access of my account and used zelle to get my money and td has refused to give my money back because i excepted a text as what peraon stated to do and i once again thought it was td bank and by time i got td bank my money was all gone.Business response
09/09/2021
Good day. Please see the attached letter. Thank youInitial Complaint
08/30/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
August 10, 2010, someone opened an account w/TD bank resulting in checks and a debit card sent to me. I did not open this account and have tried on numerous occasions to contact bank. No one in the ************ will answer the phone. I need this account to be closed.Business response
09/07/2021
Good day. Please see the attached letter. Thank you
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Customer Complaints Summary
1,749 total complaints in the last 3 years.
626 complaints closed in the last 12 months.