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Find a Location

Hammond Lumber Company has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hammond Lumber Company

      2 Hammond Drive Belgrade, ME 04917

    • Hammond Lumber Company

      282 Poland Rd Auburn, ME 04210-4265

    • Hammond Lumber Company

      PO Box 500 Belgrade, ME 04917-0500

    • Hammond Lumber Company

      1087 Hammond St Bangor, ME 04401-5703

    • Hammond Lumber Company

      5 Summit St Fairfield, ME 04937-1222

    Business ProfileforHammond Lumber Company

    Lumber Store
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Hammond Lumber Company is a fourth generation, family-owned lumber and building materials retailer in the northeast with 21 locations across Maine. Hammond Lumber offers many specialized building project services to help coordinate your project. Their services include free material estimating, engineered wood product support, computer design and drafting services, display centers for kitchen, bath and flooring, window and door showrooms, eastern white pine and hemlock manufacturing, job site consulting, boom truck and spider truck delivery options, free delivery within specified distance of our stores, and charge accounts for residential and commercial.

    Business Details

    This is a multi-location business.

    Find a Location

    Hammond Lumber Company has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hammond Lumber Company

        2 Hammond Drive Belgrade, ME 04917

      • Hammond Lumber Company

        282 Poland Rd Auburn, ME 04210-4265

      • Hammond Lumber Company

        PO Box 500 Belgrade, ME 04917-0500

      • Hammond Lumber Company

        1087 Hammond St Bangor, ME 04401-5703

      • Hammond Lumber Company

        5 Summit St Fairfield, ME 04937-1222

      Location of This Business
      2 Hammond Drive, Belgrade, ME 04917
      BBB File Opened:
      12/31/1985
      Years in Business:
      71
      Business Started:
      1/1/1953
      Business Incorporated:
      10/9/1973
      Type of Entity:
      Corporation
      Number of Employees:
      819
      Business Management
      • Mr. Mike Hammond, President/CEO
      • Mr. Fred Perkins, Vice President of Sales
      Contact Information

      Customer Contact

      • Mr. Fred Perkins, Vice President of Sales
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/13/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I ordered siding for my house, Hammond lumber sales associate said it would be 6 to 8 weeks out before I get it. I was told through the sales associate that it was a returnable item. I had extra material leftover, so when I went to return the siding. Sales associate said it was a custom order that I can't return it after he said that I could. It was a large amount of cash that I lost. $5,000 hit. I will not do any more business through Hammond lumber again.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Casey B

      1 star

      07/20/2023

      Ive dealt with hammond for a few seasons and after 3 messed up errors and two being catastrophes, they have not been willing to accommodate on any level. I ****** attic trusses way prior, upon delivery they didnt order the correct ones on their end(that I originally ordered with documents) and then upon error they wanted me to pay a difference since they messed up. Once I started putting my foot down, the ******** business sales manager wrote me during conversation about mentioning if I act out then future orders will be delayed. There crooked, and the owners are terribly unpleasent. If skip was around things would be far different! ****** learned and if anyone wants to see the proof just reach out! Theres far better suppliers who actually make things right compared to hammond lumber. Big name, terrible business ethics. If your not a multi million dollar company they try to push ya out. Keep your eyes peeled!

      Hammond Lumber Company Response

      07/21/2023

      There was an error and we were happy to compromise. At the time of our meeting several weeks ago our compromise was acceptable. Several comments here are not the way we remember it. We care for our customers and resolving issues as they arise. We are professional and will be here as we exhibit a professional reply. 

      The original material load was delivered in November and the incorrect trusses were ordered in June. New replacement trusses delivered July 12th. 

      The core of our business is the smaller business person. Currently 3 family generations here working on the same local business model. 

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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