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Find a Location

Central Maine Medical Center has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Central Maine Medical Center

      300 Main St Lewiston, ME 04240-7027

    • Central Maine Medical Center

      15 Hospital Dr Bridgton, ME 04009-1156

    • Central Maine Medical Center

      4 Horton Pl Ste 101 Topsham, ME 04086-1748

    • Central Maine Medical Center

      PO Box 4100 Lewiston, ME 04243-4100

    • Central Maine Medical Center

      10 High St Lewiston, ME 04240-7653

    Business ProfileforCentral Maine Medical Center

    Hospital
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Central Maine Medical Center has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Central Maine Medical Center

        300 Main St Lewiston, ME 04240-7027

      • Central Maine Medical Center

        15 Hospital Dr Bridgton, ME 04009-1156

      • Central Maine Medical Center

        4 Horton Pl Ste 101 Topsham, ME 04086-1748

      • Central Maine Medical Center

        PO Box 4100 Lewiston, ME 04243-4100

      • Central Maine Medical Center

        10 High St Lewiston, ME 04240-7653

      Location of This Business
      300 Main St, Lewiston, ME 04240-7027
      BBB File Opened:
      12/31/1997
      Years in Business:
      135
      Business Started:
      12/26/1888
      Business Incorporated:
      12/26/1888
      Type of Entity:
      Corporation
      Number of Employees:
      1
      Alternate Business Name
      • Central Maine Medication Management
      • Harborview Pediatrics and Specialty Care
      • High Street Family Medicine
      • Central Maine Family Healthcare Associates
      • Central Maine Family Healthcare Associates
      • Central Maine General Hospital
      • CMMC Pharmacy
      • Bennett Breast Care Center
      • Central Maine Therapy Service
      • Central ME Endocrinology-Dbts
      • Bridgton Obstetrics-Gynecology
      • Augusta Internal Medicine
      • Central Maine Weight and Wellness
      • Harborview Pediatrics and Specialty Care
      • CMMC Urgent Care
      • Central Maine Medical Center
      • Spruce Mountain Medical Associates
      • Central Maine Gynecology and Urogynecology
      • Central Maine Podiatry
      • Central Maine Heart and Vascular Institute
      • Central Maine Medication Management Clinic
      • Central Maine Gastroenterology
      • Coastal Plastic Surgery
      • Brunswick Primary Care
      • Central Maine Infectious Diseases
      • Central Maine Hearing Center
      • Brunswick Family Medicine
      • Twin Pines Family Medicine
      • Premier Laser Center
      • Brunswick Neurology
      • Central Maine Midwives
      • Central Maine Therapy Services
      • The Healing Tree
      • Central Maine Pulmonary and Sleep Medicine
      • Central Maine Cardiovascular Surgery
      • Oakland Primary Care
      • Central Maine Hospitalists
      • Transformations Laser Spa
      • Central Maine Spine Center
      • Topsham Family Medicine
      • The Patrick Dempsey Center
      • The Patrick Dempsey Center for Hope and Healing
      • Central Maine Endocrinology and Diabetes Center
      • Central Maine Ear Nose and Throat
      • Central Maine Plastic Surgery
      • Central Maine Family Health Care
      • CMMC Acute Care Clinic
      • Minot Ave Family Practice
      • Central Maine Bariatric Surgery
      • Central Maine Fertility Center
      • Central Maine Vascular Associates
      • Central Maine Pain and Headache Center
      • Central Maine Urology
      • Women's Specialty Center
      • Central Maine Medical Group
      • Orthopedic Institute of Central Maine
      • Northern New England Joint Center
      • Central Maine Neuroscience
      • Performance Sports Medicine
      • First Care Center CMMC
      Contact Information

      Customer Contact

      • Ms. Kathleen Bourgault CPAM, Manager of Finance
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/02/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I visited Maine Medical Center *********** Plus on 2/15/24, which is advertised as an urgent care center separate from/as an alternative to the **** (According to their website: "We offer comprehensive urgent care services ... in a small, specialized setting. And because we are part of the MaineHealth network, expedited transfers to the MMC emergency room are available, if needed.") After my visit (for a urinalysis + blood draw), my insurance was billed $1,754.90. The facility showed on the bill as a "general acute care hospital." Under my Harv. ***** ********** I am covered to receive care at "preferred urgent care centers attached to a hospital", of which Maine Medical Center *********** Plus is included, for a $40 copay. Instead, the facility filed duplicate codes: 99213 ($271; "urgent care") and 99214 ($770; "personnel"). In addition, public records via CompareMaine.org/patient advocacy data show the charges submitted to be up to 23x the state average. Four of these are significantly higher than the rates on MMC's own Transparent Billing lookup tool. The specific charges on my bill are attached. I reached out to MMC **************** on 3/19/24 and was told that my claim would be submitted for review. I reached out twice more and received no response for a month. I finally submitted a new report and got a response on 4/22/24 that my claim, again, would go in for review. Finally a representative responded on 4/25 and said that, "Services provided at our *********** plus's are billed in a manner similar to those in an ********************* as indicated by signage at our facilities. While our facility is an *********** Plus, it is coded as an "emergency room B" facility, which affects the way your visit is processed by insurance. Due to this classification, your visit is billed as an emergent visit rather than a standard urgent care visit. As a result, the copay and coverage for urgent care benefits may not apply as expected." This is misleading and fraudulent.

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Roger S

      1 star

      06/07/2024

      Wouldn't send anyone her unless they are in an ambulance and need it. Never had to sit in an emergency room for two hours and not be seen. Had to go to another hospital. My daughter walked into the emergency room on her own and left two hours later in a wheel chair and was never seen by a doctor.

      Local BBB

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