We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Trade Publications

Hillsdale College - Imprimis

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trade Publications.

Complaints

Customer Complaints Summary

  • 127 total complaints in the last 3 years.
  • 59 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/10/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Continued spam texts from different phone numbers asking to complete a survey on the *********************. I have never attended nor been affiliated with anyone who went to Hillsdale, and I certainly did not sign up for those texts.

    Business Response

    Date: 04/10/2025

    Good Morning,

    Thank you for contacting us!  I have taken this number off of our list.  We pull our data in advance.  You may still receive something over the next 10 days but after that it should stop.  If you have any questions, please reach back out to us.

    ******* L. *****, ************** Support Manager

     

     

  • Initial Complaint

    Date:03/31/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I get spam messages daily from various numbers that claim to be from Hillsdate College and are trying to collect consumer data or breach my information. I have NEVER signed up for anything with this business. Please stop contacting me and remove me from all marketing lists. I'm not interested, and I am also on the Federal Do Not Contact list.

    Business Response

    Date: 04/10/2025

    Good Morning,

    Thank you for contacting us!  I have taken the telephone number provided off of the list.  We pull our data in advance.  You may still receive a couple of messages over the next 10 days but after that it should stop.  If you have any further concerns, please feel free to reach back out.

    Best,

    ******* L. *****, ************** Support Manager

  • Initial Complaint

    Date:03/19/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Receiving publications from this entity and/or Hillsdale. Take me off your list, don't know how you found me but you need to immediately cease sending me this "stuff".

    Business Response

    Date: 03/28/2025

    Good Morning,

    Thank you for contacting us!  I have removed the information provided from our list.  We pre-address our mail.  You may still receive things over the next 4-6 weeks but after that it will stop.  If you have any further questions, please feel free to contact us again.

    Many blessings,

    ******* L. *****, ************** Support Manager

     

  • Initial Complaint

    Date:03/17/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    STOP SENDING THE IMPRIMIS MAIL TO OUR PHYSICAL ADDRESS! IT GOES STRAIGHT IN THE TRASH! WE HAVE REPEATEDLY REQUESTED & BEEN IGNORED! REMOVE US FROM YOUR MAILING LIST DO NOT CONTACT US AGAIN! REMOVE THIS ACCOUNT FROM ANY EMAIL LISTS ALSO! NO MORE! STOP ALL!

    Business Response

    Date: 03/17/2025

    Good Afternoon,

    Thank you for contacting us!  I have removed the address from our mailing stream.  We pre-address our mail so you may receive a few pieces of mail over the next 4-6 weeks but after that it will stop.  We appreciate your patience during this time frame.  If you have any questions, please feel free to contact us again.

    Many blessings,

    ******* ** ****** Donor Services Support Manager

    Customer Answer

    Date: 03/28/2025


    Complaint: ********

    I am rejecting this response because:

    Sincerely,

    ******* ******

    Maybe in theory I would accept this resolution however...

    *** **** ****** ** **** ** ********* *** ******* ** *** *** ************ ****  * *** *** ****** ** **** ** **** ** ******* **** ** ****** ** *********

    But clearly if they even do what they are promising I will only know that Months from now.

    So NO not now ATM...

    WE ARE TIRED OF THIS SORT OF STUFF!

    that is my response.

  • Initial Complaint

    Date:03/17/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hillsdale College repeatedly calls me to ask for money. I have never had dealings with them. I have asked them to remove my number at least half a dozen times. They continue to call.

    Business Response

    Date: 03/17/2025

    Good Afternoon,

    Thank you for contacting us!  I have suppressed the telephone number from our call list.  We pull our data in advance.  You may receive a call in the next 7-10 days but after that it should stop.  We appreciate your patience.  If you have any further questions or concerns, please get in touch with us again.

    Many blessings,

    ******* L. *****, ************** Support Manager

  • Initial Complaint

    Date:03/14/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am requesting assistance in stopping unwanted mail from Hillsdale College, specifically their publication Imprimis. I never signed up for this publication and have no affiliation with Hillsdale College, yet they continue to send it to me without my consent.This unsolicited and persistent mailing is intrusive, and I want it to stop immediately. I have attempted to resolve this directly but have had no success. Please assist in ensuring that Hillsdale College permanently removes my name from their mailing list.

    Business Response

    Date: 03/17/2025

    Good Afternoon,

    Thank you for contacting us!  I have taken this name and address out of the list.  However, we pre-address our mail.  You may still receive a few pieces of mail over the next 4-6 weeks but after that they will stop.  We appreciate your patience during this time.  Should you have further questions, please get in touch with us again.

    Best,

    ******* L. *****, ************** Support Manager

     

  • Initial Complaint

    Date:03/14/2025

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hillsdale College keeps sending the Imprimis newsletter to my dead parents at my address. It is unnerving that they just keep sending two printed (multiple pages) newsletter each time. It seems to happen at least every few months. How can I get this to stop. I dont want to be lured into a scam in their website. Thank you.12761237 ********

    Business Response

    Date: 03/17/2025

    Good Afternoon,

    Thank you for contacting us!  I have marked both the records as deceased.  We pre-address our mail.  Over the next 4-6 weeks you may notice a few pieces of mail but after that it should stop.  We appreciate your patience during this time.  If you have any questions, please don't hesitate to get in touch with us again.

    Best,

    ******* L. *****, ************** Support Manager

     

    Customer Answer

    Date: 03/18/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    **** **********

  • Initial Complaint

    Date:03/03/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    For several months, I have received weekly text messages from numerous different numbers asking me to fill out a survey regarding Hillsdale College or sign-up for some kind of Hillsdale College calendar. Ive blocked each number, reported them as junk, but a new number is always regenerated to spam my phone with the same message claiming to be from Hillsdale College. I am sick of constantly having to block these numbers and would like this nuisance to end completely. Ive never inquired about this college, I didnt attend this college, Ive never even googled this college. The only thing Ive ever known about this institution is that they spam my phone with their incessant texts. Enough is enough.

    Business Response

    Date: 03/10/2025

    Good Morning,

    Thank you for contacting us!  I have taken this telephone number off of the list.  This could take up to 10 days to stop because Hillsdale College pulls data for these messages that far in advance.  If you have any further questions or concerns, please feel free to contact us again.

    Warmest regards,

    ******* L. *****, ************** Support Manager

  • Initial Complaint

    Date:02/28/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never signed up to receive mail from this organization, but I do so every month and I would like it to STOP. I have already completed a request for them to stop sending me mail on their website, and I have received more mail from them. STOP SENDING ME MAIL.

    Business Response

    Date: 03/10/2025

    Good Morning,

    Thank you for contacting us!  I have stopped this person's mail.  There is a 4-6 week delay due to Hillsdale College pre-addressing our mail.  After this time frame all mailings should stop.  If you have any further questions or concern, please feel free to contact us again.

    Best,

    ******* L. *****, ************** Support Manager

  • Initial Complaint

    Date:02/06/2025

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I never signed up for Hillsdale Colleges publication called Imprimis. Yet, they changed the old occupants name to my name at my old address. I have since moved, and they are still sending their publication, even at my new address! Please make them stop(I never wanted it in the first place)!

    Business Response

    Date: 02/06/2025

    Good Morning,

    Thank you for contacting us!  I have taken this name and address out of the mail stream going forward.  We pre-address our mail.  Over the next 4-6 weeks you may still receive a few pieces of mail but after that it should stop.  Should you have any further questions or concerns, please don't hesitate to contact us again.

    Many blessings,

    ******* L. *****, ************** Support Manager

Hillsdale College - Imprimis is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.