ComplaintsforWorkplace Compliance Services
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Complaint Details
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Initial Complaint
11/29/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Same as the other complaints ~ C.F.S requested $170 to file my annual registration. The letter def had a call to action as if , I didn't respond by 11/30 it would be problems for my business. The letter looks really official and even cites a GA code. C.F.S says they will file your annual registration, but you can't without an EIN, and that was not on the letter. SCAM made to look official!Business response
11/30/2022
Hello ************,
We apologize for the confusion regarding our solicitation. CFS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.
Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. We have many satisfied customers who read and understood the flyer, and chose to use our services.
If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.
Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.
Sincerely,
CFS **************** Department
Initial Complaint
11/28/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
SCAM!!! We received a renewal notice for our business that looked completely legit. There was no small print claiming to be a second party representative. This company was requesting 3x the amount we normally pay to the state to renew our business license. This official notice was definitely intended to deceive. How is this even legal?Business response
11/28/2022
Hello ****************,
We apologize for the confusion regarding our solicitation. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.
Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.
We have many satisfied customers who read and understood the flyer, and chose to use our services.
If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.
Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.
Sincerely,
CPS **************** Department
Customer response
11/30/2022
Complaint: 18469319
I am rejecting this response because the mailer was clearly meant to deceive. These practices by scammers should be banned.
Sincerely,
***********************Business response
01/05/2023
Hello ****************,
The only way anyone could be confused by our solicitation is if they do not read the flyer. If the flyer was meant to deceive, we would not have as many disclosures as we do.
Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. We have many satisfied customers who read and understood the flyer, and chose to use our services.
Our records indicate that an order was placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.
Sincerely,
CPS **************** Department
Initial Complaint
11/25/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
This CPS company sent out an official-looking letter with all of my company's data (including incorporation date) noting ******** Statute for filing and paying for an annual certificate with the Office of the Secretary of State and their form to be filled out to meet such requirements, with an associated fee of $150.00. The fee to file is only $25 so their fee for their "so called" help is a whooping $125.00!!The first paragraph ends with the statement that if we do not file an annual certificate within 60 days after the due date we may be at risk for penalties and their letter has a RESPOND DATE of 12/16/2022 which is no where close to our due date for filing our annual certificate. This is trickery at its' worse and I feel bad for all those who don't realize this and engage with this company.Business response
11/28/2022
Hello ******** Integrative Health Llc,
We apologize for the confusion regarding our solicitation. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.
Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. We have many satisfied customers who read and understood the flyer, and chose to use our services.
If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.
Our records indicate that an order was not placed. We will have you removed from our mailing list. You will not receive any further correspondence from our offices.
Sincerely,
CPS **************** Department
Customer response
12/01/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as they have stated they will remove ** from their mailing list and not send us any more correspondence which is what we requested.
Sincerely,
******** Integrative Health LlcInitial Complaint
11/23/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I received a solicitation from C.P.S. to file for my ********** bi-annual filling fee. The mailing was specifically designed to look like it was coming from the *******************, rather than from a for profit company. This is deceitful advertising and they should be forced. In addition, they are charging $100 service fee without declaring that in the solicitation. Highly ***********************Business response
11/25/2022
Hello *************,
We apologize for the confusion regarding our solicitation. CPS is a private entity offering to complete the service of filing your Annual Report for you, much like any lawyer or accountant would for considerably less money.
Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. We have many satisfied customers who read and understood the flyer, and chose to use our services.
If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.
Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.
Sincerely,
CFS **************** Department here...Initial Complaint
11/22/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
In November 2022, I received a letter from CFS with a form "2023- Annual Registration Instruction Form" that resembles an official from from the **************** to re-register my LLC every year. It was not at all clear that they are a private firm offering to submit the re-registration on your behalf for a fee. I think this is deceptive.Business response
11/23/2022
Hello ************************,
We apologize for the confusion regarding our solicitation. CFS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.
Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.
We have many satisfied customers who read and understood the flyer, and chose to use our services. If you would like to speak with a member of our customer service team, our phone number is ************.
We have a 100% unconditional money-back guarantee.
Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.
Sincerely,
CFS **************** Department
Customer response
11/30/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************Initial Complaint
11/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company is attempting to collect funds illegally. It mails notices that appear as though they are legal state notices for payment due for LLC renewals.Business response
11/22/2022
Hello ************,
We apologize for the confusion regarding our solicitation. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.
Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.
We have many satisfied customers who read and understood the flyer, and chose to use our services.
If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.
Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.
Sincerely,
CPS **************** Department
Initial Complaint
11/21/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
This is evidently a scam. The letter I received looks very official and asks for $170. The letter says if my business "...does not file an annual registration in the applicable filing period, you may be at risk for penalties and fines." Quotes from actual codes: "Ga. Code ***. 14-11-1103(a) **** limited liability company and each foreign limited liability company authorized to transact business in this state shall deliver to the Secretary of State for filing an annual registration..." They make this look like your business license renewal. Very tricky C.F.S. Had to go online and research it to only find out it was a scam. Waste of my time! I am with the other guy on here (BBB) who reported you....C.F.S. don't send me anything in the future...because for sure I will report you again!Business response
11/22/2022
Hello ****************,
We apologize for the confusion regarding our solicitation. CFS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.
Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.
We have many satisfied customers who read and understood the flyer, and chose to use our services.
If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.
Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.
Sincerely,
CFS **************** Department
Customer response
11/30/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
11/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I KEEP GETTING LETTER FROM THIS COMPANY CFS STATING IF I DON'T PAY $170 THAT I WILL BE ISSUED FINES I HAVE NEVER HIRED THID COMPANY FOR ANYTHING AND I DON'T LIKE GETTING FAKE MAIL WANTING PAYMENT ON SOMETHING THEY DO NOT PROVIDE FOR ME PLEASE TAKE **** SERVICES OFF YOUR LIST AND SENDING ME LETTERS STATING THAT BEING IM A LLC IM REQUIRED BY LAW TO SEND THIS PAYMENT IN I WOULD LIKE FOR YOU TO NEVER CONTACT ME AGIAN.Business response
11/21/2022
Hello ************,
We apologize for the confusion regarding our solicitation. CFS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money.
Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill. We have many satisfied customers who read and understood the flyer, and chose to use our services.
If you would like to speak with a member of our customer service team, our phone number is ************. We have a 100% unconditional money-back guarantee.
Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.
Sincerely,
CFS **************** Department
Initial Complaint
11/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I received a letter from CPS this year believing that this letter was coming from the ***********. Unfortunately upon doing my accounting and looking for the address and company name to file under an expense, I came across warnings and complaints online about this company scamming business owners out of money to file their annual report. Im so upset that I actually mailed a check for $185 to these people. I would like my money back. I cant believe they are taking advantage of small business owners who have struggled to keep their business running during a pandemic.Business response
11/18/2022
Hello **************,
We apologize for the confusion regarding our solicitation. CPS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money. Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.
We have many satisfied customers who read and understood the flyer, and chose to use our services.
As you had mentioned, our records do indicate that an order was placed. We have a 100% unconditional money-back guarantee. I will request a refund be mailed to you. Please allow 7 to 10 business days to receive the refund. If you would like to speak with a member of our customer service team, our phone number is ************.
We will have you removed from our mailing list. You will not receive any further correspondence from our offices.
Sincerely,
CPS **************** Department
Initial Complaint
11/12/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
C.F.S requested $170 to file my annual registration. The letter def had a call to action as if , I didn't respond by 11/30 it would be problems for my business. The letter looks really official and even cites a GA code. C.F.S says they will file your annual registration, but you can't without an EIN, and that was not on the letter.Business response
11/14/2022
Hello ************,
We apologize for the confusion regarding our solicitation. CFS is a private entity offering to complete the service of filing your Periodic Report for you, much like any lawyer or accountant would for considerably less money. Our flyer has multiple disclosures in all caps. You are not required to use our services and our flyer is not a bill.
We have many satisfied customers who read and understood the flyer, and chose to use our services. If you would like to speak with a member of our customer service team, our phone number is ************.
We have a 100% unconditional money-back guarantee. Our records indicate that an order was not placed. We will have you remove from our mailing list. You will not receive any further correspondence from our offices.
Sincerely,
CFS **************** Department
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Customer Complaints Summary
52 total complaints in the last 3 years.
14 complaints closed in the last 12 months.