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          Business Profile

          Payday Loans

          Big Picture Loans, LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Payday Loans.

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          13 Customer Reviews

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          • Steven R

            12/05/2024

            These people are thieves and what they are doing is illegal I didnt borrow a dime from them because they wanted to charge me $6000 on a $1500 loan. Are they out their minds!!!!

          • Thomas K

            11/12/2024

            For anyone who obtained a loan from Big Picture Loans between June 22, 2013 to May, 1, 2024 - theres currently an active class action lawsuit. I took out a small loan from them back in 2021 and received an email regarding this lawsuit with all of the details. ********************************** is the lawsuit website which goes over all the details regarding the lawsuit. Check your email (spam too) and look for an email from ******** v ********** Settlement and you will have a notice ID and pin. You can then enter those credentials on the website to see if you qualify for compensation.This company gouged customers and now have to pay up/cancel **********************. This review may seem weird ok first glance, but I assure you I am real, a former loan obtaineee from Big Picture Loans, and this is only to inform those who also got gouged. My estimated return is 104 and some change. So make sure you get what youre owed out of these idiots.

          • Beverly B

            08/14/2024

            I got a loan from this company and it is ridiculous how high their interest rate is. I regret ever borrowing from them. I do believe this company should be investigated.

          • Leah T

            04/12/2024

            They make clear that their interest rates are extremely high when signing up. However their customer service is awful. You cant make online payments. Their inability to verify accounts is suspicious. If you can please avoid this company completely.

          • Re J

            04/04/2024

            This company is robbing me. Borrowed $1000 and 2 months later I owe $1200.every payment has gone to the interest only. Ive paid over $1000 the loan amount is rising. This is so stressful. How do you get out of the debt you thought would help you to get out of debt. This should be illegal!

          • Shawn C

            03/13/2024

            DO NOT USE! Please find another lender or you'll be paying back over 5x what you borrowed (paying back early barely saves you any money either).I don't know how this place is showing an A+ on the BBB ********************** (even though it's not BBB accredited), but it's very misleading to potential borrowers that want to see if Big Picture loans is a reputable lender. DO NOT Borrow $$ from this place! They're fees and interest should not be allowed. I borrowed $500 4 months ago and have made eight payments of $98.69, totaling $789.52. I went online yesterday as I was going to pay-off the loan early and the pay-off is still showing as $524 ($497.04 in Principal due, $26.96 in Interest). ,Again, I only borrowed $500 in mid-November and they've received $789.52 to date. I thought their online portal must have been reporting an incorrect pay-off, so I emailed their support email. Nope, they replied back that I, somehow, still owe $497 in Principal. So the $789 they've received to-date, they only applied $3 to principal and pocketed the other $786 in feeds and interest??So my recommendation to anyone in a bind and you think you'll be able to pay the loan off early and save money, Do Not Use Big Picture Loan if you can find an alternative. When I pay this ridiculous loan off early this week, they'll be getting over $1300 for a $500 loan and this is with me paying it off 18 payments (8 months) early. I assure you you'll regret giving them you're money after they charge you $2565.70 for borrowing $500 if you are not able to pay back the original loan early. Run away as fast as you can!!

            Big Picture Loans, LLC Response

            03/14/2024

            Thank you for providing your review. To better serve you, please submit your concerns via email to *******************************

          • Dujuana K

            12/07/2023

            I am writing to say this company should be ashamed of themselves for the fees they charge to a person in desperate need. The people that use this company are very vulnerable and have no place else to turn and they finish squashing them in the ground by charging ridiculous fees that goes directly into their pocket and does not reduce the principal balance at all.I "borrowed" $****** and they deducted $106.96 from my account EVERY TWO WEEKS (from 9/15/23 to 12/1/2023), which totals $641.76. This is criminal.I scrapped up some money to pay this crooked "loan" off and the payoff amount was $543.08. Which means, ****** cost me, $1,184.84. I really feel like crying but this was definitely a ****** learned for me and I plan to share this with others!Had I not came up with the money and followed your payment schedule, $****** would have cost me, $2,565.98. I don't know how they can sleep at night doing this to people.Merry Christmas!*********************

          • John H.

            11/28/2023

            There must be a consumer division that determines the authenticity of a financial division who only means to operate in ***************** and it's territories, to limit it to manipulation of a consumer and take advantage of that consumer who may or may not be in a financial state, where a loan is necessary. This company promotes it's business through sending out advertisement via the mail, and then request you visit a website to start a application process. It does not asked you to list the amount of a financial figure for a loan amount to be considered, but instead, wants your banking information to view your statement which is standard procedure and then upon a certain determination it shows you the amount they will give you and shows a 488% APR for repayment. That is totally unheard of in the banking and lending industries, except if you were dealing with a Loan Shark.

          • Shawmtae R

            12/02/2022

            This company is full of ****...beware they get ALL of your information confirm your banking information then after going through all of that then they tried to tell me that bank return the funds, saying my account didn't except direct deposits. I told them that they were lying because I get direct deposit from my job so...go figure. Then I was told to reapply and now they're saying that have to make sure the funds can be deposited, I then told them I was reporting them to the BBB because they are not professional and giving people false belief that they will be funded. THIS COMPANY IS FULL HORSE POO! STAY AWAY!

            Big Picture Loans, LLC Response

            12/06/2022

            Thank you for providing your review. To better serve you, please submit your concerns via email to *******************************

          • Rebecca V

            11/07/2022

            This is a loan company just like any other. They lay out what your payments will be, how long you will be making them, and what you will be paying back. I have missed a payment and made an arrangement with them. I also paid a little extra and paid it off early to keep the interest down some. Just like other loans of this sort you have to read everything. I have used this company more than once. The first time I didn't even realize I had paid it back until I checked my account.

            Big Picture Loans, LLC Response

            11/08/2022

            Thank you for providing your review. To better serve you, please submit your concerns via email to *******************************

          Customer Review Rating

          1.85/5

          Average of 13 Customer Reviews

          Contact Information

          E 23970 Pow Pow Trail

          Watersmeet, MI 49969

          Visit Website
          (800) 584-4880

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

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          Years in Business: 13

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

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