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          Business Profile

          Used Car Dealers

          Hwy 47 Auto Sales

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Used Car Dealers.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            08/29/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            We had bought my daughters 2012 ************ from hwy 47 auto and had purchased GAP coverage in case anything happened. Unfortunately my daughter hit a deer and the car was totaled. My insurance company(progressive )sent hwy 47 the statement informing them of this back at the end of April this yr. I was told this was what was needed to get refund of GAP. I spoke to ***** several times about what's needed and she informed me the check was coming back to her any day and she would mail it to us. I have called this place wondering for months now, wondering where it is, what is going on. I even spoke to the new owners girlfriend and she said she'd get to bottom of this. Here we are 5 months later, noone can tell me anything, I have not received my refund of GAP coverage and I feel they are stonewalling me. I would like to know why they won't give me the refund I deserve, I have paid for it and it is theft that they are not returning it.

            Business response

            09/08/2023

            ****** - We have since called you twice to express the next steps and have not heard back. This is a direct issue with the *** warranty company needing a copy of the lien release so that they know to refund us and NOT ******************* whom you had your loan through. I left a detailed voicemail explaining this about a week ago and have not heard back. Please get in touch asap. Thanks. -Allie

             

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          BBB Rating & Accreditation

          C

          This business is not BBB Accredited

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          Years in Business: 7

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          23405 St. Francis Blvd NW

          St. Francis, MN 55070

          (763) 452-0239

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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