Business ProfileforScott's Southtown Service and Towing, LLC

BEWARE: The front desk receptionist doesnt have any customer ********************** skills and doesnt care if they follow through with work they promise to have done. They dont answer their phone. I brought two trailer rims and two new tires into them in the morning around 9 am. I asked if they could put the tires on. The receptionist said they could. I asked how long it would take. She stated just about a half hour. I said okay that sounds good. I then asked if I could come back and pick them up. Then she changed the time frame to not being able to get to them until 3pm and it taking a half hour from then. I said that would be okay Id just come back. I left my card with my cell phone number and asked that they call me. I didnt receive any calls. I went to see if they were done *********************************************************************** the same spot outside their door where they had said to put them. I walked inside and asked when they were going to get to the tires and she stated that they had another vehicle up ************ and didnt know if theyd even get to them. I asked why she told me that they would have them down at 3:30 then? She told me to take my tires and leave. I said I would be letting people know about how I was just treated and I deal with people like her all the time. I grabbed my tires and left. Now my snowmobile trailer is still sitting next to an alley up on jackstands and I have no tires on it. Overall one of the worst customer ********************** experiences Ive had. The lady running the front desk was rude, not people friendly, acted distracted while trying to talk with her and they were originally cutting each others hair right at the front desk when I had dropped off the tires. Very unprofessional and a sad excuse for an auto service business.