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Business Profile

Wholesalers and Distributors

Digi Key Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesalers and Distributors.

Reviews

This profile includes reviews for Digi Key Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Digi Key Corporation has 3 locations, listed below.

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    • Digi Key Corporation

      701 Brooks Ave S Thief River Falls, MN 56701-2757

    • Digi Key Corporation

      PO Box 677 Thief River Falls, MN 56701-0677

    • Digi Key Corporation

      PO Box 677 Thief River Falls, MN 56701-0677

    Customer Review Ratings

    1

    Average of 5 Customer Reviews

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    Review Details

    • Frank Young

      Date: 11/22/2024

      Frank Young

      Date: 11/22/2024

      They lie. They show shipping options and lie saying I selected the wrong option. I will not purchase another thing from *******.

      Digi Key Corporation

      Date: 11/26/2024

      Thank you for reaching out and we apologize for the frustration you experienced.  We note that there was an error during the transmission of the order you placed on 11/19/24 and when you notified us that you were missing a part, we shipped that part to you for overnight Saturday delivery at our expense.

      Frank Young

      Date: 11/28/2024

      Yes you did ship the part for next day delivery however it was because of your error. The main gripe I have (and this has happened before) is you show *** shipping, 3 days, but it always turns out 5 days or more. I have customers who are waiting on their equipment to be repaired and when I dont get the parts I paid for in the time frame promised by DigiKey I lose customers.

    • Andrew H

      Date: 01/18/2024

      In October 2023, I ordered two resistors and a prototyping board for my graduate class. A day later I received an email from Digikey that I provide them w/ my bank account information, driver's license, and social security number. The utter hubris of such a corporation to ask for this information for a simple purchase. As a response to them wasting my time for a day, I returned them the favor and wasted 30 minutes of a customer service rep. *** it should be noted that Digikey is not setup or prepared to properly store that kind of information. In regards to my order, I found it from another American supplier who sold the three items cheaper than Digikey and without the hassle.

    • Mike L

      Date: 11/17/2023

      If I could put zero I would. We have been line down multiple times because of Digi-Key. We have had this material on order for 6 months. 1 week before its due to ship they give us a cookie cutter response telling us its now unavailable with no redate. They confirmed the order 6 months ago!!!! $100k project down the toilet.

    • Tun L

      Date: 10/20/2023

      Tun L

      Date: 10/20/2023

      I strongly disapprove of this company. I ordered 3 cameras from DigiKey. Close to 2 months now the cameras are yet to be received. I recently got an email from a drug enforcement agency that my package is being held. This is very puzzling. I ordered the cameras online, I have never seen or handled them. The only people who have handled the package are DigiKey and DHL (that ******* hired to deliver the package). I have reached out to ******* and DHL, and they have essentially told me to deal with it, that it is my problem not theirs. Very confused. Why am I having to deal with a drug enforcement agency? For a package I have never handled.

      Digi Key Corporation

      Date: 10/24/2023

      Dear Customer, Thank you for sharing your concerns with us. We spoke to our Trade Compliance Team and they advised that your order was stopped by ******** Customs, and they are requesting contact from the receiver of the product. They will only talk to the receiver of the product. Please have the receiver of the product contact a local agent to *** through customs. We sincerely apologize for any inconvenience that this has caused. We tried to call you to discuss further and answer any questions you have yet not able to connect so we left a voicemail. Please do not hesitate to call us back if you have any questions. Sincerely, ********* Customer Support

    • Marianne D

      Date: 10/11/2023

      Marianne D

      Date: 10/11/2023

      Dishonest company. Placed an order for parts and they sent incorrect parts. Called to inform them and get shipping info to send them back. (The parts I ordered were $28 and the ones they sent in error were $2400.). Days later they email an order confirmation for the $2400 of parts charged to my account! So, their error is now a problem for me. Customer service is poor and not helping. I will never buy from them again and can truly say BUYER BEWARE. Fortunately, there are many other companies that sell the same items that are so much easier to work with.

      Digi Key Corporation

      Date: 10/13/2023

      Dear Customer, Thank you for sharing your concerns with ** via the BBB. We sincerely apologize for the data entry error, and we have issued a credit in full ($2375.85) for the incorrect shipment. We are also sorry your experience with our customer service team member was not satisfactory. We strive for excellent customer service for all of our customers and will work hard to gain your confidence on any future interactions. Sincerely,

    Digi Key Corporation is NOT a BBB Accredited Business.

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