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          Find a Location

          Sound Health Hearing Care has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Sound Health Hearing Care

              1010 Old Des Peres Rd Des Peres, MO 63131

            • Sound Health Hearing Care

              PO Box 790379 Saint Louis, MO 63179

            • Sound Health Hearing Care

              17000 Baxter Rd # 102 Chesterfield, MO 63005

            Business ProfileSound Health Hearing Care

            Ear Nose and Throat Doctor
            Multi Location Business

            Contact Information

            1010 Old Des Peres Rd

            Des Peres, MO 63131

            Visit Website
            (314) 227-0571

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Sound Health Hearing Care has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Sound Health Hearing Care

                1010 Old Des Peres Rd Des Peres, MO 63131

              • Sound Health Hearing Care

                PO Box 790379 Saint Louis, MO 63179

              • Sound Health Hearing Care

                17000 Baxter Rd # 102 Chesterfield, MO 63005

              Location of This Business
              1010 Old Des Peres Rd, Des Peres, MO 63131
              BBB File Opened:
              3/7/2018
              Years in Business:
              7
              Business Started:
              6/30/2017
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Sound Health Services
              Business Management
              • Mr. Dave Hinkle, Chief Executive Director
              Contact Information

              Principal

              • Mr. Dave Hinkle, Chief Executive Director

              Customer Contact

              • Mr. Dave Hinkle, Chief Executive Director
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/06/2021

              Complaint Type:
              Billing Issues
              Status:
              Answered
              My surgeon fees for DOS 04-25-19 were $8,736.24. $63.671.00 for the Surgery Center. There is a 90 day global period after surgery and post op visits should have no charges. I was seen 2 weeks after surgery for my first post op visit on 05/14/21 and was charged $3,400.00 and on subsequent post-op visits I was charged 05/21/19 $131.00, 05/21/19 $1,666.28, 06/05/19 $447.35, and 07/17/19 $447.35, Total $6,091.98 When I questioned the fees the office manager told me that these were procedures and can be charged. If looking up my nose after a sinus surgery is a procedure I disagree. I was not informed of and did not agree to any additional fees I am requesting a refund and would also like to file a medical complaint.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              M. S.

              04/15/2023

              The doctors are good. You can expect billing to be a mess. They wanted me to pay upfront, which I did in the form of a check ($5000.00). They told me my insurance company had an excellent hearing aid benefit, which they do. They told me they would file with the insurance company and send me a check once the insurance company paid. What they didn't tell me is I needed to sign ** for my insurance company's program prior to getting the hearing aids. Unless they choose to fix this, I'm out the $5000.00. Plus, I've been sent a bill for $5000.00, which I guess they expect me to pay.

              Sound Health Hearing Care Response

              04/17/2023

              Thank you for bringing this issue to our attention. We are reviewing your account and will be in touch with you later this week.

              Customer Response

              04/21/2023

              As a result of this report and a letter I wrote to SoundHealth (addressed to *********************************, the ***** I received a phone call from ****************. During our conversation, he apologizd for the confusing situation and the bill for $5000.00. He told me that bill was a mistake and he had it cancelled. Then ****************, along with **** from their *************************** told me they had already talked with my insurance company. They would be following up with them and assured me I would be contacted with an update. Regardless of how this plays out, the fact that they called me and expressed a strong desire for a resolution speaks volumes to me. The sincerety of both of these gentlemen was very obvious. While I was quite prepared to write more letters to several agencies, I can see clearly that will not be necessary. I asked for attention to my situation, I asked for action. I received both.

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              BBB of Eastern & Southwest Missouri & Southern Illinois

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