Business ProfileforNeeded Basics Digital Services LLC

I hired ********************* to build a website for my business. The logo she created was great but the website was plain & when I asked her for upgrades at the request of my then mentor, April declined. After expressing my dissatisfaction, she sent notice over a year ago I wouldn't be eligible to renew hosting with her services which I paid for $12.99 a month but paid for the entire year. On 3/16, I received an email stating she was disconnecting my website, claiming to have emailed me, called and texted with no reply but it's might funny I received the message on the said date. She disconnect the website because I was making upgrades with another company and immediately removed the site offline instead of giving me time to transfer being lowdown. I have every email message from this *********** prior to 3/15 notifying me of the disconnect. I notified her last year asking for credential and control of the website after speaking with my daughter we decided to stay u til expiration date. ***** claimed the subscription ended in ********** March so until she saw the site being upgraded she didn't act on disconnecting & locking the domain & expressing I need to use another company. Unless she owns WordPress, I can use them if I choose too. I feel her desire to disconnect also stem back to my dissatisfaction in a back and forth text/email which has since cause her to retailate. Her business ethics are awful and unprofessional and I wouldn't recommend her service to anyone. The. She charged me to apply for a free EIN number and other Services I wasn't aware she was charging for which resulted in my paying her a large sum of money.