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Find a Location

Missouri Star Quilt Company has 1 locations, listed below.

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    Business ProfileforMissouri Star Quilt Company

    Quilting Supplies

    At-a-glance

    Customer Reviews

    4.39/5stars

    Average of 160 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    114 N Davis St, Hamilton, MO 64644-1141
    BBB File Opened:
    12/6/2012
    Years in Business:
    15
    Business Started:
    11/1/2008
    Alternate Business Name
    • MSQC
    Business Management
    • Sarah Galbraith, Co Owner
    • Alan Doan, Co Owner
    Contact Information

    Principal

    • Sarah Galbraith, Co Owner
    • Alan Doan, Co Owner

    Customer Contact

    • Alan Doan, Co Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    9 Customer Complaints

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    Customer Reviews

    160 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Deborah F

    1 star

    06/25/2024

    The only reason I gave this business one star is because I could not leave a review unless I put at least one star. I have been lied to, lied, lied, lied. I have done everything this pathetic company has asked me to do. They got my order on May 21. I was contacted on May 24 telling me they needed another $25 which I paid that very day. I was contacted again on June 20 via email from a woman named Tamara telling me they needed more money because my backing fabric was one and a half inches too short. Again, I paid them. When I called to check on my order i was told by a woman named Jeanie that they had everything they needed and my Quilt would go to the front of the line. That I would not have to wait all over again. I called to check on the status of my order on June 25. I was told by a woman named Ray Jeanne that she had no idea what was going on with my Quilt and she could not find out because she worked from home. I am at my wits end with this company. I think everyone needs to know they will be lied to if this company messes up their order. at this point, I want my quilt back because I know they have not done anything they promised to do. I also want a full refund. I have dementia and this is the last quilt I will ever be able to do. This is my stars and stripes quilt. we have numerous family members who are veterans. I sent my quilt on May 21. That gave them plenty of time to process my quilt and get it back to me before July 4 which is when my family is having a reunion. It was supposed to be the big unveil for me. now I’m just crying my eyes out. Please let me know if there is anything else that you require. I am more than willing to talk to someone from the Better Business Bureau, so this does not happen to anyone else. I have all the emails verifying what I say is true. I wish there was someway I could attach them here.

    Local BBB

    BBB of Midwest Plains

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