Business ProfileforGEHA-Connection Dental Federal

I have GEHA Dental for 3 years. last month one of my teeth got a deep whole, through the X-ray, my dentist suggested I to do a root canal procedure So, I call GEHA Dental for the cost. The GEHA agent stated that they will cover 50% total amount. then I asked if that covered for an out-of-network dentist. They said yes and did not give me any more hidden detail. So actually after doing root canal I realize that all amount they cove is only about $380.00 vs the real charge was $1600. I made a phone call to GEHA in purpose to let verify things: The fact is GEHA hide the real cover cost that they accept is only 50% of $761.00 maximum. So, I tried to reach a manager there and suggested them in the future please let us know that you cover not 50% generally but the real hidden number is $380 or at least saying differently as 50% of the maximum $760.00 amount. The manager did not want to listen but keep denied the fact by saying "We did know how much your dentist charged you". She tried NOT to listen to the fact that instead of saying 50% cover, rather just said clearly 50% of the maximum $760.00 so that customers can judge themself what they should do with the current price. I am dis appoint with this service for the customer service and the way this company hide the real cost. If you are patient you will get hurt from the way GEHA chit chat with the perventage.