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Find a Location

Beauty Brands has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Beauty Brands

      4600 Madison Ave Fl 15 Kansas City, MO 64112-1283

    • Beauty Brands

      7501 W 119th St Overland Park, KS 66213-1107

    • Beauty Brands

      8410 Church Rd Kansas City, MO 64157-1204

    • Beauty Brands

      13241 State Line Rd Kansas City, MO 64145-1635

    • Beauty Brands

      951 NE Rice Rd Lees Summit, MO 64086-6359

    Business ProfileforBeauty Brands

    Beauty Supplies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.36/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Beauty Brands has 26 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Beauty Brands

        4600 Madison Ave Fl 15 Kansas City, MO 64112-1283

      • Beauty Brands

        7501 W 119th St Overland Park, KS 66213-1107

      • Beauty Brands

        8410 Church Rd Kansas City, MO 64157-1204

      • Beauty Brands

        13241 State Line Rd Kansas City, MO 64145-1635

      • Beauty Brands

        951 NE Rice Rd Lees Summit, MO 64086-6359

      Headquarters
      4600 Madison Ave Fl 15, Kansas City, MO 64112-1283
      BBB File Opened:
      10/3/2003
      Alternate Business Name
      • Beauty Brands Salon Spa Superstore
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      22 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/14/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I ordered from this place on 6/7/24,they emailed me to confirm my payment,I sent them confirmation,they then sent an email saying my package was preparing to ship after confirmation,then they sent another email saying it was ship with tracking,2 days later tracking has no update,they told me to give it 12 to 24 hours,ok so I did still no tracking,I emailed them again about the tracking she assured me that it was handed to USPS for shipping,I went to my local USPS and they said the item was never received by USPS that why it's still in pre shipment,they said that the tracking was created but the package never was intercepted,I been emailing them with no response,I messaged them on the number they have#*** *** *****on 6/14/24 they ask if the order was confirmed,i told them yes and sent verification again,never messaged back,i want my refund,asap,as of 6/14/24 still no tracking update,still in pre shipment!!!
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steve K

      1 star

      06/13/2024

      My 16 year old daughter went in for a $130 hair cut and color and had additional offerings suggested but never informed her of the additional price. In the end, she left will a charge of over $400. To make it worse, the stylist took pictures of her to add to her personal social media pages to profit further from my under age daughter. Very inappropriate behavior and shady business practices where a minor was taken advantage of since she had her parent’s credit card for payment.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

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