21 Customer Reviews
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Review from Judy T
1 star07/19/2024
I have been waiting for my order since June 28th. Ive called and sent e-mails wondering where it is, but have gotten no response. Order #EM20-2096819. They immediately charged me. Is Every Market a scam?
EveryMarket Response
07/20/2024
Hi ****,We are so sorry about the confusion that you are facing now.Please check your bank statement carefully, you have been refunded on Jul 3, 2024, 7:45:20 AM. reason: the product you purchased is out of stock at this moment.Refund details:Acquirer Reference Number (ARN): *********************** --share this reference (if available) with your customer to help them trace the refund at their bank. --Review from Edwine P
1 star07/09/2024
Ive been trying to contact this via email and phone no answer it looks like its a scam companyEveryMarket Response
07/20/2024
Hi ******,We are so sorry that you cannot reach out to us through email, please double-check if you sent the email to our customer service at: cs@******************************* checking our email history, we confirmed that we never received any email from you.we have updated your order status to your email that, you have been refunded on July 13, 2024 12:03 PM CDT, reason: We are so sorry to inform you that the product you purchased is out of stock at this moment. please check your spam folder just in case. Thank you for your patience and your understanding.Review from renee t
1 star07/01/2024
Do not do business with this company. They sent me the wrong item and I have tried via telephone and email to contact them with no response. They mailed some kind of nail product which is not what I ordered. You cannot get in touch with them. It's a loss but not a big one. BEWARE - do not buy from them.EM-20-2411569 - received some silly nail product when I ordered lip liner.EveryMarket Response
07/02/2024
Hi *****,We sincerely apologize for the inconvenience caused by the incomplete/incorrect order you received. our customer service team replied to your email right after the second day morning for your concern."To assist in resolving this matter swiftly, could you please provide us with a photo of the product you receive and a photo of the shipping label?This photo will enable us to verify the number of items dispatched to you and initiate coordination with our warehouse for a prompt resolution. We appreciate your cooperation in this matter."a full refund was just issued to you and you do not need to return the item. thank you for contacting us and please let us know if you have any questions.Review from Julie T
1 star05/28/2024
Have not received confirmation of order. Should have know ln to good to be true! Out 75 dollars and nothing for my moms birthday. ThanksEveryMarket Response
05/29/2024
Hi ******,We are so sorry for it. When I checked your order EM20-5257262: Milky Way Midnight Dark Chocolate Minis Size Candy Bars Bag, 8.9 Oz. the payment was not going through eventually. Please check your bank statement and it should say the payment was voided.I will also have our customer representative contact your email and let you know the order status.Thank you for your understanding and your patient with us.Review from Dalan A
1 star05/22/2024
They scavenge other companies products and re sell them. They often list a product they do not have and when an order comes in , they will purchase from the ORIGINAL vendor and then mark up the product x (3) and then re sell it. I am in the process of having them served for infringement of my product that they scavenged from my **** ad. They used my photos, my ad verbiage, etc. Hopefully my Attorney will get some financial recourse from them when this is all done. Will update soon.EveryMarket Response
06/04/2024
Hi *****,We sincerely apologize for the inconvenience caused.We have issued warnings to the relevant sellers and requested them to remove these products immediately. Additionally, we will rigorously monitor and review seller qualifications to ensure compliance and safety of the products.We will strive to regulate sellers on the website to prevent such incidents from happening again.Please let me know if you have any questions.Sincerely yours,Review from Elizabeth C
1 star04/25/2024
Tried ordering a product that I have been searching high and low for at a decent price. I found it on EveryMarket, bought it, and then after 2 days I got an email saying I was being refunded. WHY? I tried emailing them and chatting on the website, but no one has answered. Clearly a scam website trying to get your information. Beware!EveryMarket Response
04/30/2024
Hi *********, we sincerely apologize that you could not receive the response from us through email. however, when we checked the email history, we received your email on Apr 23, 2024, 8:12PM , and our customer service team did replied you on Tue, Apr 23, 8:15PM and Thu, Apr 25, 10:31AM with two answers. however, it seems you cannot recive emails from us, please kindly check your spam folder as well just in case. please let us know if you still have any question.thank you for your patient with us, and your understanding.Review from Florence S
1 star04/24/2024
Ordered a specific Medline product but they sent the wrong items. Been making shallow excuses since i informed them. They are just blowing me off. I want a refund or the correct product. Two tubes of Medline Barrier ointment for pressure soresEveryMarket Response
04/30/2024
Sure, no problem , we sincerely apologize for the wrong product have been sent.but as we responsed in the emails, we at least need the product photo to process the return and refund.here I refunded already, please wait for 2-5 business days for the money to be process by the bank.please feel free to let me know if you still have any question.EveryMarket Response
04/30/2024
Sure, no problem , we sincerely apologize for the wrong product have been sent.but as we responsed in the emails, we at least need the product photo to process the return and refund.here I refunded already, please wait for 2-5 business days for the money to be process by the bank.please feel free to let me know if you still have any question.Review from Love M
1 star04/14/2024
Terrible company. I ordered an item and received it and was asked to make a review so I I could get the same item complimentary and it never happened. Plus they ignored all my requests for communication during an almost 1 year time period of my attempts. Perhaps someone went to jail and they are unable to respond ? The return address is was from Y. Fu EveryMarket **** ************************************************************EveryMarket Response
04/30/2024
Hi Love Me,We firmly believe that everymarket.com has never solicited positive reviews from customers in exchange for identical products. Furthermore, we consider this to be unequivocally a form of unfair market competition employed by certain individuals/companies, and we affirm that we have never engaged in such practices. Should you still have reservations, please contact us and provide relevant correspondence to substantiate the veracity of your claims, enabling us to conduct a more thorough investigation. Thank you !Review from Marisol O
1 star04/14/2024
They are not selling what they are showing you online for purchase. The label is a sticker and its a capsule, not what I ordered or wanted. I left 2 voicemails because, they dont even have a real email address. I want my money back.EveryMarket Response
04/30/2024
We appreciate your review and extend our sincere apologies for the issue you encountered. Upon reviewing your order EM20-20199 for the 5-Pack Prodentim for Gums and Teeth Health Prodentim Dental Formula 300 Capsules, we confirmed that you were issued a refund on April 17. We kindly ask you to verify this transaction in your bank statement.Additionally, we want to emphasize that we do have a genuine email address dedicated to customer service: ****************************** Our customer service team operates this email address 24/7, and there have been seven conversations between you and our team already. We encourage you to review these correspondences and confirm the receipt.We thank you for your feedback and your understanding.Best regards,Review from Becky F
1 star04/03/2024
Can I give them less than one star? I ordered my product 3 weeks ago. Was told I would receive 20 boxes for $55. They took my money really fast, but now I got the product, finally and it is only 4 boxes. I have had to ask many times where my items were. This is insane. I have asked for my money back, this is one of the items you can't return. I am so upset.EveryMarket Response
04/05/2024
as we communicated through emails with *****, we have already provided the solution to this customer and ***** is satisfied with the result.
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