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Find a Location

ABC Quality Moving & Storage has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforABC Quality Moving & Storage

    Packing Service
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.6/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    ABC Quality Moving & Storage has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 1915, Saint Louis, MO 63118-0215
      BBB File Opened:
      1/1/1990
      Years in Business:
      35
      Business Started:
      1/1/1989
      Business Started Locally:
      1/1/1989
      Business Incorporated:
      1/1/1989
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • ABC Quality Moving
      Additional Contact Information

      Fax Numbers

      • (636) 467-7553
        Primary Fax

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/30/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 5/26/23 the movers arrived at 8:45am and completed packing my apartment at 12 noon. I had several issues with this experience. They moved very slowly, they did not follow my instructions on placing my walker in last so I would be able to easily access it, they did not place my boxes that were marked in the designated areas at the new place, and they charged me a different price than I was originally quoted. I was told it would cost no more than $700 over the phone the week prior, but they charged me $1,338.50. I paid $700 cash, and wrote a check for $338.50. Since then I have stopped payment of the check from going through.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Melanie S

      1 star

      06/20/2023

      This company did a move for me and broke glass that I had in totes and boxes labeled clearly with fragile and glass on them. They stacked heavy boxes on top of ones with glass. They were told to move everything to one specific room and everything had to be in that room . They stacked everything right as you walk into the room . You couldn't even open and close the door. There was so much room and shelves to stack stuff on behind the wall of boxes that were stacked high right as you stood at the door. They also left my extension ladder and shovel and tree trimmer on a pole out in the front yard that was stolen. The lady named ****** was a complete rude obnoxious woman that yelled at me so bad I had to hang up. NEVER USE THIS COMPANY!!!! YOU'LL REGRET IT

      ABC Quality Moving & Storage Response

      06/22/2023

      Good afternoon, Thank you for taking the time to write a review, we are surprised to learn that you had such a horrible experience even though you did want us to move you back out in which we politely declined due to the conditions of the home. Anything packed, especially glass, needs to be packed properly. We do not insure any items not packed by **. We are sorry to hear that your belongings were not stacked to your satisfaction, your crew was trying avoid setting your belongings in f**** that were scattered throughout the residence. According to you, you were on the phone scheduling a dentist appointment when you noticed them put these items that typically go outside, onto the porch(not a rail) in which you did not say anything to them, the homeowner of the residence instructed the movers to put the items there. We hope your situation improves.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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