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Business Profile

Payday Loans

St Louis Loan

This business is NOT BBB Accredited.

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1 Customer Reviews

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  • Mary C

    04/04/2023

    Called references before my due date and said policy. If you take your loan out even for a week you get charged for 30 days. But they said if I would have come a day before my due date they would have credited me for the interest for not taking out my loan for 30 days. They spoke to the manager and this is the response and it doesn't make any sense. I've been a customer for 3 years and I would like to talk to other management about the manager... How can you be charged for a whole month even if you take it out a week but if you pay a day earlier you could have got credited that interest. They're telling you you can't because you're a 30-day customer so it doesn't matter and then they're telling you if you would have paid a day before we would have credited you. Well I certainly would have paid a day before and I don't think this is in their contract either. Along with they call your five references before your due date nobody does that and that's probably against the law to call people before your due date and the manager said that's policy but they didn't do it the first two years. There's more but I'll just keep it at this.

    St Louis Loan Response

    04/11/2023

    St Louis Loan values your relationship. Your concerns were escalated to our Area Manager when you left messages on our customer service line. Our Area Manager, ************ has attempted to contact you several times in order to discuss your concerns. As of this message date his calls have not been returned. Please reach out to **************** in order to allow us to address your concerns.

Customer Review Rating

1/5

Average of 1 Customer Reviews

Contact Information

10111 W Florissant Ave

Saint Louis, MO 63136-2103

Visit Website
(314) 524-0300

BBB Rating & Accreditation

A+

This business is not BBB Accredited

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Years in Business: 22

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

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