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          Find a Location

          Entergy Mississippi, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Entergy Mississippi, Inc.

              308 E Pearl St Jackson, MS 39201-3419

              BBB Accredited Business

            • Entergy Mississippi, Inc.

              6540 Watkins Dr Jackson, MS 39213-8208

              BBB Accredited Business

            • Entergy Mississippi, Inc.

              PO Box 1640 Jackson, MS 39215-1640

              BBB Accredited Business

            Business ProfileEntergy Mississippi, Inc.

            Electric Companies
            Multi Location Business
            BBB accredited business

            Contact Information

            308 E Pearl St

            Jackson, MS 39201-3419

            Visit Website
            Email this Business
            (800) 368-3749

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            Customer Reviews

            1.39/5

            Average of 23 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            152 complaints closed in last 3 years

            51 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/3/1991

            Years in Business: 101

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Entergy Mississippi, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Entergy Mississippi, Inc.

                308 E Pearl St Jackson, MS 39201-3419

                BBB Accredited Business

              • Entergy Mississippi, Inc.

                6540 Watkins Dr Jackson, MS 39213-8208

                BBB Accredited Business

              • Entergy Mississippi, Inc.

                PO Box 1640 Jackson, MS 39215-1640

                BBB Accredited Business
              Location of This Business
              308 E Pearl St, Jackson, MS 39201-3419
              Email this Business
              BBB File Opened:
              11/3/1991
              Years in Business:
              101
              Business Started:
              1/1/1923
              Business Incorporated:
              1/2/1963
              Accredited Since:
              11/3/1991
              Type of Entity:
              Corporation
              Business Management
              • Mr. Haley Fisackerly, President/CEO
              • Ms. Robbie Kemp, Customer Service Support
              Contact Information

              Principal

              • Ms. Robbie Kemp, Customer Service Support

              Customer Contact

              • Entergy Customer Operation Support
              • Ms. Robbie Kemp, Customer Service Support
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              152 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/19/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I would like to bring to your attention several concerns I have:1.We have a building that has been categorized as commercial despite not having a bed, bathroom, or kitchen attached. However, the electricity supply to this building originates from another that does have these amenities. As a result, we are being charged commercial rates for what should be a non-commercial building.2.In June, we received a bill for 176 kWh, which amounted to $71.49. In July, we used 161 kWh but were charged $99.32. The discrepancy has raised concerns as we seem to be charged more despite using less electricity. When my wife called on 6/18/24, she was informed that the rates had increased. However, we did not receive any notifications regarding rate increases on any of our three accounts. When I called on 6/19/24, I was told that using less power results in higher charges. I kindly request an appointment with someone to assess our buildings classification while I am available. Additionally, I seek clarification on why our bill is higher despite using fewer kWh or, alternatively, a refund for the overcharged amount to be credited to my account.
              Read More
              Read 151 More Complaints

              Customer Reviews

              23 Customer Reviews

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              Most Recent Customer Review

              Aaron H

              06/20/2024

              Entergy is terrible. Power is out all the time while jacking up prices on its customer. Take today for an example. Its sunny with no storms in sight. Yet, the power is out for many people in my area!
              Read 22 More Customer Reviews

              Local BBB

              BBB Serving Mississippi

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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