Business ProfileforEcom Success Academy

Subject: Request for Assistance with Unwanted SMS List Removal Dear BBB Team, I am writing to you in the hope of receiving assistance with an issue I have tried to resolve directly with an organization but without success. My name is [Your Name], and I reside in Italy. I subscribed to an online webinar organized by the company [Company Name] based in the United States. During the webinar, I realized that the content was prerecorded and not live as advertised. I attempted to communicate politely with [Company Name], requesting removal from their SMS list, but I did not receive a satisfactory response. I have written to them multiple times via email and also attempted to contact them through their Facebook profile, with no adequate response. What adds to my concern is the disrespectful behavior I encountered when I raised the issue on their Facebook page. Please find below the exchange between me and Mr. ****** ********, one of the company’s representatives: [Include the Facebook exchange here, if possible] My main issue is that I continue to receive promotional SMS messages from [Company Name] despite requesting removal from their list. I cannot send an SMS with the word “STOP” due to my mobile plan in Italy, and this is causing me inconvenience. I request your assistance in addressing this situation appropriately and resolving the problem. I have attempted to resolve it directly with [Company Name], but so far, I have not been successful. Please consider my request and help me in resolving this matter. Thank you for your attention and assistance. Sincerely, **** ******