Auto Repairs
Total Car Care Motors LLCFind BBB Accredited Businesses in Auto Repairs.
Reviews
2 Customer Reviews
Review from Jennifer B
1 star12/06/2023
If zero stars were an option, that's what I'd give them. The take advantage of women 100%. I should've gotten the que when I walked in and they were bad mouthing the lady that was in before me because she called them out on their bs! Afterwards they make fun of the lady that came in behind me about her weight! They charged me $125 to inspect my entire vehicle, gave me a list of everything that was wrong with my vehicle. I paid $1100.00 to have (what I was told) was the most imminent issues fixed being my water pump, thermostat, pulleys, etc. 2 days later, my car is overheating and pouring coolant from the radiator. There was no issue with my coolant system other than a whining sound when I brought it to them originally. So take back to be fixed properly, now they tell me that my radiator needs replacing to the tune of almost $700.00 plus another $125 to tell me my radiator is bad. Now the initial list I was given of everything wrong with my vehicle DID NOT include anything regarding my radiator. They are scammers 100%. This guy *** needs to be shut down.
Total Car Care Motors LLC Response
12/09/2023
You answered your own self in your statement. The radiator was not leaking until days after you left the shop. I can't be responsible for thing going wrong with someone's car, yet in your statement you did not mention that you were previously told it was you power steering by someone else. Even though you car doesn't have hydraulic power steering. And you also didn't mention that we gave you a list of other important thing that have been in bad need of repair for quite a while and you refused those repairs. So when those break am I to blames for as well. If you remember correctly I tried to get the price as low as I could to help you out even going to give you cost. And you husband was in the background cussing and bad-mouthing us while I was in the process of doing that, accusing me of trying to take advantage. We unfortunately can't fix cars for free as you would like.Review from Kathy M.
1 star09/03/2022
I took my car in for a problem after paying $1100 , 2 months later had the same problem. They got the car back and said they fixed the car and charged more money. I got the car back and the car is messed up. You trust when you go to a business that they will be honest and do your car right. To all women do not take your car there.. They just take people money.
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