ComplaintsforTarget Cash Now

• Initial Complaint

  04/24/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I have taken out an emergency loan from TCN and successfully paid it off. Then unfortunately had to do it again, I did it during a period there was a special and they said if I make ************************************************************************************ I have yet to see that. Just like these people my interest rate is sky rocket high and I was not told anything about this. I was homeless and wasnt in a state of mind to take care of my financials. Although, I still have managed to make every single payment. I just need some help. Im hoping this company will help me in any way possible.

  Business response

  05/02/2023

  Dear Better Business Bureau:
  
  Target Cash Now is in receipt of the above-referenced complaint filed with the BBB.  We take all comments,good or bad, very seriously.  The following is our response to the items noted. 
  
  First, we would like to take this opportunity to provide you with some background information on our company, its business practices, and our actions in response to our customer.  Bright Lending is committed to complying with the principles of federal consumer protection laws and regulations, as well as the laws of the Fort ******* Indian Community.  Target Cash Now discloses the total cost to a borrower if only the minimum payment schedule is followed, and we inform our customers that this is an expensive form of borrowing.  The APR is disclosed on the Target Cash Now website and is prominently displayed in loan documents that are reviewed and signed by the customer.
  
  Second, ********************** informs our customers that this is an expensive form of borrowing, and we even encourage our customers to prepay (with no penalty) to reduce the overall cost of borrowing.  We go further and inform our customers that our product is not meant as a long-term financial solution. The conditions of the promotion were clearly explained to ***************************** prior to signing the loan agreement and before agreeing to the terms.  This included the explanation that if ***************************** were to pay the first 30 payments of the loan without any issues and/or modifications, Target Cash Now will waive the remaining interest on the remaining 14 payments.
  
  Third, we certainly understand that everyone faces financial difficulties from time to time, but the loan agreement signed by ***************************** is legally binding.  Thus, we have every right to expect payment as scheduled in the agreement.  To date, ***************************** has only made a partial repayment towards the total outstanding loan balance. 
  
  We will communicate with ***************************** directly in an effort to resolve their concerns.  Correspondingly,*****************************, at their convenience, may call our customer service line, and they will be directed to a representative who can assist them with any additional questions.
  
  As noted above, Target Cash Now is subject to robust consumer protection requirements.  We want to treat our customers well and ensure that they are pleased with our product.  Thank you for the opportunity to respond.
  
  Respectfully,
  
  Target Cash Now

• Initial Complaint

  04/11/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I have had multiple loans with Target Cash Now in the past, and while their rates are ridiculous, I have always been able to pay the loan back in a short amount of time. I took out a $2000 loan on 1/17/23. The bi-weekly payments were $385.91, of which I made 2 payments. Unfortunately, I was laid off and unable to continue making bi-weekly payments. They sent me to collections after missing 1 payment. After borrowing money from family, I proposed to TCN to settle the account for the current principal amount (mind you, this is still over $1950, so, with that and the almost $800 in payments made, they are still making their money back. They offered a 10% discount, but that only brings it down to $2800. I would like TCN to accept the proposal of principal left on loan to close the account. While I understand the company wants to make their money, I have no income and feel I'm offering an acceptable solution to this predatory loan process.

  Business response

  04/19/2023

  Dear Better Business Bureau:
  
  Target Cash Now is in receipt of the above-referenced complaint filed with the BBB.  We take all comments,good or bad, very seriously.  The following is our response to the items noted. 
  
  First, we would like to take this opportunity to provide you with some background information on our company, its business practices, and our actions in response to our customer.  ********************** is committed to complying with the principles of federal consumer protection laws and regulations, as well as the laws of the Fort ******* Indian Community.  Target Cash Now discloses the total cost to a borrower if only the minimum payment schedule is followed, and we inform our customers that this is an expensive form of borrowing.  The APR is disclosed on the Target Cash Now website and is prominently displayed in loan documents that are reviewed and signed by the customer.
  
  Second, we would also like to address the complainants belief that this transaction was predatory, which is unfounded.  Target Cash Now informs our customers that this is an expensive form of borrowing, and we even encourage our customers to prepay (with no penalty) to reduce the overall cost of borrowing.  We go further and inform our customers that our product is not meant as a long-term financial solution.  We also allow our customers to cancel their payment obligations under their Loan Agreement (at no cost), no later than 3:00 p.m. Mountain time of the next business day immediately following the Disbursement Date.
  
  Third, we certainly understand that everyone faces financial difficulties from time-to-time, but the loan agreement signed by *************************** is legally binding.  Thus, we have every right to expect payment as scheduled in the agreement.  To date, *************************** has only made a partial repayment towards the total outstanding loan balance. 
  
  We will communicate with *************************** directly in an effort to resolve their concerns.  Correspondingly,***************************, at their convenience, may call our customer service line, and they will be directed to a representative who can assist them with any additional questions.
  
  As noted above, Bright Lending is subject to robust consumer protection requirements.  We want to treat our customers well and ensure that they are pleased with our product.  Thank you for the opportunity to respond.
  
  Respectfully,
  
  Target Cash Now

• Initial Complaint

  04/04/2023

  Complaint Type:

  Order Issues

  Status:

  Resolved

  More info

  Dear BBB: On 7/30/2022 I entered into a loan agreement with Target Cash Now for $1,400. I obtained this loan as a last resort due to an unforeseen medical emergency, as the APR was a whopping 425% (in the event the loan was not prepaid), with a total of 11 monthly payments of $528.83 beginning 9/2/22. I made 3 complete payments on time of $528.83 but was laid off work and phoned *** concerning a hardship repayment plan as I had no steady income and was unable to make my 1/3/2023 payment. I spoke with a **************** Rep and was offered a 50% payment reduction of $264.40 on 1/3/23 which I accepted. I proceeded to make a $150 payment on 2/10/23 and accepted another 50% reduction for my 3/2/23 payment. I phoned *** ahead of my 4/3/23 payment and was instructed to revoke ACH if I could not make the payment owed as the rep said I could not set up a repayment plan since the acct. was in good standing. I called Acct Resolutions 4/4/23 as instructed to negotiate a revised payment schedule. The *** rep said she could not work on a repayment plan because it violated the terms of my initial agreement. What I did not know when I obtained this loan is that the interest rate as offered is illegal in the State of **. Governor ********************* signed the Predatory Loan Prevention Act in 2021 requiring all payday lenders (including tribal lenders) to comply with state caps on interest rates for loans issued online and that loans cannot exceed an interest rate cap of 36%. This loan is not enforceable in the State of ** but I wish to honor my debt. Meanwhile, I have paid $2,264.40 on the loan with a purported remaining balance of $2,216.21. I am requesting a reasonable repayment plan to pay off the initial loan principal with interest at or below the *** 36% cap over the course of 12 months, as lack of work and a chronic medical condition have created severe financial hardship. I cannot afford monthly payments of more than $100/month. Thank you for your assistance. *******************************

  Business response

  04/13/2023

  Dear Better Business Bureau: 
  
  Target Cash Now is in receipt of the above-referenced complaint filed with the BBB.  We take all comments, good or bad, very seriously.  The following is our response to the items noted.   
  
  First, we respectfully note that ******** law does not apply to Target Cash Now. Target Cash Now is a wholly owned and operated entity of the Fort ******* **************** (Tribe)on the Fort ******* Reservation of *******.  Target Cash Now was established for the Tribes economic benefit and is organized and licensed under and operates pursuant to Tribal law.  Both our website and our consumer loan agreement explicitly describe the sovereign status of Target Cash Now and clearly require the application of Tribal law to any business dealings with Target Cash Now. 
  astomers that this is an expensive form of borrowing.  The APR is disclosed on the Target Cash Now website and is prominently displayed in loan documents that are reviewed and signed by the customer. 
  
  Third,we would like to address the complainants assertion that Target Cash Now offers Payday Loans, which is unfounded.  Target Cash Now offers consumers closed-end installment loans, not Payday Loans. We certainly understand that everyone faces financial difficulties from time-to-time, but the loan agreement signed by ******************************* is legally binding.  Thus, we have every right to expect payment as scheduled in the agreement.  To date, ******************************* has only made a partial repayment towards the total outstanding loan balance.  
  
  We will communicate with ******************************* directly to resolve their concerns.  Correspondingly, *******************************, at their convenience,may call our customer service line, and they will be directed to a representative who can assist them with any additional questions. 
  
  As noted above, Target Cash Now is subject to robust consumer protection requirements.  We want to treat our customers well and ensure that they are pleased with our product.  Thank you for the opportunity to respond. 
  
  Respectfully, 
  
  Target Cash Now  
  

  Customer response

  04/17/2023

  Dear BBB Resolutions,
  
  I received an email from the company (Target Cash Now) with whom I filed the complaint on 4/4/2023 (ID #********* referenced above. A TCN representative contacted me on 4/14/2023 via email and provided a PDF letter (see attached) detailing a proposed resolution.
  
  I am satisfied with the company's response to my complaint, and the resolution offered, and wanted to provide you with an update as the company responded online via the BBB portal but will likely not respond again based on the comments the representative wrote.
  
  While I would NOT recommend anyone engage in business with TCN, I am satisfied with the company's response and wanted to provide you with this updated information.
  
  Thank you in advance for your time and assistance in this matter!
  
  Best regards,
  
  *******************************
  

  
  

• Initial Complaint

  03/29/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Resolved

  More info

  I took out a $1200 loan from this unlicensed lender. The interest is 523%. I made four successful payments of $241.08 for a total of $964.32. Two other payments were returned by my bank for insufficient funds. Today I received an email stating that a company by the name of ********** would be contacting me to collect funds in the amount of $1701.50 because it is placed in collections. I need help to resolve this matter.

  Business response

  04/05/2023

  Dear Better Business Bureau:
  
  Target Cash Now is in receipt of the above-referenced complaint filed with the BBB.  We take all comments,good or bad, very seriously.  The following is our response to the items noted. 
  
  We would like to take this opportunity to provide you with some background information on our company, its business practices, and our actions in response to our customer.  ********************** is committed to complying with the principles of federal consumer protection laws and regulations, as well as the laws of the Fort ******* *****************  Target Cash Now discloses the total cost to a borrower if only the minimum payment schedule is followed, and we inform our customers that this is an expensive form of borrowing.  The APR is disclosed on the Target Cash Now website and is prominently displayed in loan documents that are reviewed and signed by the customer.
  
  We would also like to address the complainants assertion that Target Cash Now is an unlicensed lender, which is unfounded.  Target Cash Now is organized and licensed under and operates pursuant to Tribal law.  
  
  We certainly understand that everyone faces financial difficulties from time-to-time, but the loan agreement signed by ***************************** is legally binding.  Thus, we have every right to expect payment as scheduled in the agreement.  To date, ***************************** has only made a partial repayment towards the total outstanding loan balance. 
  
  We will communicate with ***************************** directly in an effort to resolve their concerns.  Correspondingly,*****************************, at their convenience, may call our customer service line, and they will be directed to a representative who can assist them with any additional questions.
  
  As noted above, Target Cash Now is subject to robust consumer protection requirements.  We want to treat our customers well and ensure that they are pleased with our product.  Thank you for the opportunity to respond.
  
  Respectfully,
  
  Target Cash Now

  Customer response

  04/13/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************************

• Initial Complaint

  03/10/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I took out a loan with this company and paid it off. After my payoff they still took out a payment. I contacted the business and they will not give me my money back.

  Business response

  03/16/2023

  Dear Better Business Bureau:
  
  Target Cash Now is in receipt of the above-referenced complaint filed with the BBB.  We take all comments,good or bad, very seriously.  The following is our response to the items noted. 
  
  First, we would like to take this opportunity to provide you with some background information on our company, its business practices, and our actions in response to our customer.  ********************** is committed to complying with the principles of federal consumer protection laws and regulations, as well as the laws of the Fort ******* Indian Community. 
  
  Second, we would like to address the complainants assertion that Target Cash Now drafted an additional payment after the loan was paid off, which is unfounded.  A payment was scheduled to be drafted pursuant to the customers loan agreement on March 10, 2023.  On the afternoon of March 9, 2023, ************************* scheduled a payoff using Target Cash Nows ************ Portal.  Since the customers March 10 payment was already in the early stages of processing by the time the payoff was scheduled,the payoff was automatically calculated to account for the March 10 payment.  This was explained to ************************* on March 10, 2023, by a Target Cash Now customer service agent.  As such, ********************** will not be issuing a refund as the payoff amount was calculated properly to account for a payment already in process.
  
  As noted above, Target Cash Now is subject to robust consumer protection requirements.  We want to treat our customers well and ensure that they are pleased with our product.  Thank you for the opportunity to respond.
  
  Respectfully,
  
  Target Cash Now

• Initial Complaint

  03/03/2023

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  My complaint is pretty simple. I have been paying back a loan I took out with this company for months now, paying over $1,500 so far on a $1,300 loan. I'm disabled and also suffer from poor vision and communication skills on the computer. They are stating I still owe them over $900. When I signed up for this loan I did not have my daughter with me. I showed her all of the paperwork and apparently I'm now being ripped off by this company that is charging over 700% interest. My daughter and I have spoken to ********** ************************ here in ******** and will also be filing a complaint this week with the *** if this is not resolved immediately. I'm requesting my account be closed and no future debits are made from my bank account, this complaint should serve as formal notice to Target Cash Now. Never would I have agreed to pay that amount of money back. Again I want my account closed as paid in full and NO FUTURE PAYMENTS to be taken from my bank account. If this is not honored I will have to pursue further action. This company should be shut down for taking advantage of the elderly and disabled.

  Business response

  03/09/2023

  Dear Better Business Bureau:
  
  Target Cash Now is in receipt of the above-referenced complaint filed with the BBB.  We take all comments,good or bad, very seriously.  The following is our response to the items noted. 
  
  First, we respectfully note that ******** law does not apply to Target Cash Now.  Target Cash Now is a wholly owned and operated entity of the Fort ******* **************** (Tribe) on the Fort ******* Reservation of *******.  Target Cash Now was established for the Tribes economic benefit and is organized and licensed under and operates pursuant to Tribal law.  Both our website and our consumer loan agreement explicitly describe the sovereign status of Target Cash Now and clearly require the application of Tribal law to any business dealings with Target Cash Now.
  
  Second, we would like to take this opportunity to provide you with some background information on our company, its business practices, and our actions in response to our customer.  ********************** is committed to complying with the principles of federal consumer protection laws and regulations, as well as the laws of the Fort ******* ****************.  Target Cash Now discloses the total cost to a borrower if only the minimum payment schedule is followed, and we inform our customers that this is an expensive form of borrowing.  The APR is disclosed on the Target Cash Now website and is prominently displayed in loan documents that are reviewed and signed by the customer.
  
  Third, we would also like to address the complainants belief that Target Cash Now is taking advantage of the elderly and disabled, which is unfounded.  Target Cash Now informs our customers that this is an expensive form of borrowing, and we even encourage our customers to prepay (with no penalty) to reduce the overall cost of borrowing.  We go further and inform our customers that our product is not meant as a long-term financial solution.  We also allow our customers to cancel their payment obligations under their Loan Agreement (at no cost), no later than 3:00 p.m. Mountain time of the next business day immediately following the Disbursement Date.
  
  We certainly understand that everyone faces financial difficulties from time-to-time, but the loan agreement signed by ********************* is legally binding.  Thus, we have every right to expect payment as scheduled in the agreement.  To date, ********************* has only made a partial repayment towards the total outstanding loan balance. 
  
  We will communicate with ********************* directly in an effort to resolve their concerns.  Correspondingly,*********************, at their convenience, may call our customer service line, and they will be directed to a representative who can assist them with any additional questions.
  
  As noted above, Target Cash Now is subject to robust consumer protection requirements.  We want to treat our customers well and ensure that they are pleased with our product.  Thank you for the opportunity to respond.
  
  Respectfully,
  
  Target Cash Now

  Customer response

  03/14/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *********************

• Initial Complaint

  02/28/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Resolved

  More info

  Target Now has been calling my phone number many times a day starting 2/23/23. I never applied for a loan thru them but they have all my info. I have emailed them to let them (******) know I did not apply and also called to ask for the fraud department and also let them know I never applied for a loan. He stated he could put me on a do not call list but I had to verify my last four of SS# and birth date. Told him that I didn't want to provide that info because of this reason right here. He said he had to verify that it was my account. I never applied for it so how you going to verify it? Now I go back to the account that was created on the website and the amount has changed. It was at $6,000 just 10 mins ago and now the loan is for $7,000.

  Business response

  03/08/2023

  Dear Better Business Bureau:
  
  Target Cash Now is in receipt of the above-referenced complaint filed with the Better Business Bureau.  We take all comments, good or bad, very seriously.  The following is our response to the items noted. 
  
  First, we would like to take this opportunity to provide you with some background information on our company, its business practices, and our actions in response to our customer.  ********************** is committed to complying with the principles of federal consumer protection laws and regulations, as well as the laws of the Fort ******* Indian Community.  Target Cash Now discloses the total cost to a borrower if only the minimum payment schedule is followed, and we inform our customers that this is an expensive form of borrowing.  The APR is disclosed on the Target Cash Now website.
  
  Second, we would also like to address the complainants assertion that Target Cash Now originated a fraudulent loan in their name, which is unfounded.  After careful review of ************************ loan application, our system reflects an incomplete application which has not been funded.  As such, we are unable to identify or confirm any of the amounts included in the customers complaint.  ******************************* has no financial obligation to Target Cash Now.  
  
  Lastly, the Target Cash Now representative who attempted to verify ************************ identity followed the proper procedures intended to protect all our customers and applicants.  We will note ************************ complaint in their file and we will block their identifying information in our system unless indicated otherwise by them in writing. 
  
  As noted above, Target Cash Now is subject to robust consumer protection requirements.  We want to treat our customers well and ensure that they are pleased with our product.  Thank you for the opportunity to respond.  We want to treat our customers and potential customers well and ensure that they are pleased with our product. 
  
  Respectfully,
  
  Target Cash Now

  Customer response

  03/14/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *******************************

• Initial Complaint

  01/25/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Target Cash Now should be avoided. They charge exorbitant interest rates. The rate I was given was 479% - totaling almost $3K in interest alone. This kind of lending should be illegal and they are not licensed to lend in **********. I have made consistent payments and never make a dent on the amount owed. As I have fallen sick and still tending to an ailing and sick parent, these types of companies prey on unsuspecting customers. Payments were $204 every pay period and staying afloat is difficult with companies as these!

  Business response

  02/01/2023

  ************************* BBB  18898353
  
  Dear Better Business Bureau:
  
  Target Cash Now is in receipt of the above-referenced complaint filed with the BBB.  We take all comments,good or bad, very seriously.  The following is our response to the items noted. 
  
  First, we respectfully note that ********** law does not apply to Target Cash Now.  Target Cash Now is a wholly owned and operated entity of the ************************************ (Tribe) on the Fort ******* Reservation of *******. Target Cash Now was established for the Tribes economic benefit and is organized and licensed under and operates pursuant to Tribal law.  Both our website and our consumer loan agreement explicitly describe the sovereign status of Target Cash Now and clearly require the application of Tribal law to any business dealings with Target Cash Now. 
  
  Second, we would like to take this opportunity to provide you with some background information on our company, its business practices, and our actions in response to our customer.  ********************** is committed to complying with the principles of federal consumer protection laws and regulations, as well as the laws of the Fort ******* Indian Community.  Target Cash Now discloses the total cost to a borrower if only the minimum payment schedule is followed, and we inform our customers that this is an expensive form of borrowing.  The APR is disclosed on the Target Cash Now website and is prominently displayed in loan documents that are reviewed and signed by the customer.
  
  Third, we would also like to address the complainants statement that Target Cash Now prey[s] on unsuspecting customers, which is unfounded.  Target Cash Now informs our customers that this is an expensive form of borrowing, and we even encourage our customers to prepay (with no penalty) to reduce the overall cost of borrowing.  We go further and inform our customers that our product is not meant as a long-term financial solution.  We also allow our customers to cancel their payment obligations under their Loan Agreement (at no cost), no later than 3:00 p.m. Mountain time of the next business day immediately following the Disbursement Date.
  
  We certainly understand that everyone faces financial difficulties from time-to-time, but the loan agreement signed by ************************* is legally binding.  Thus, we have every right to expect payment as scheduled in the agreement.  To date, ************************* has only made a partial repayment towards the total outstanding loan balance. 
  
  We will communicate with ************************* directly in an effort to resolve their concerns.  Correspondingly,*************************, at their convenience, may call our customer service line, and they will be directed to a representative who can assist them with any additional questions.
  
  As noted above, Target Cash Now is subject to robust consumer protection requirements.  We want to treat our customers well and ensure that they are pleased with our product.  Thank you for the opportunity to respond.
  
  Respectfully,
  
  Target Cash Now

• Initial Complaint

  01/10/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  Target Cash Now their interest rate is very very Ridiculous

  Business response

  01/17/2023

  ******************* BBB 18713749
  
  Dear Better Business Bureau:
  
  Target Cash Now is in receipt of the above-referenced complaint filed with the BBB.  We take all comments,good or bad, very seriously.  The following is our response to the items noted. 
  
  We would like to take this opportunity to provide you with some background information on our company, its business practices, and our actions in response to our customer.  ********************** is committed to complying with the principles of federal consumer protection laws and regulations, as well as the laws of the Fort ******* Indian Community.  Target Cash Now discloses the total cost to a borrower if only the minimum payment schedule is followed, and we inform our customers that this is an expensive form of borrowing.  The APR is disclosed on the Target Cash Now website and is prominently displayed in loan documents that are reviewed and signed by the customer.
  
  We will communicate with ******************* directly in an effort to resolve their concerns.  Correspondingly,******* ****, at their convenience, may call our customer service line, and they will be directed to a representative who can assist them with any additional questions.
  
  As noted above, Target Cash Now is subject to robust consumer protection requirements.  We want to treat our customers well and ensure that they are pleased with our product.  Thank you for the opportunity to respond.
  
  Respectfully,
  
  Target Cash Now

• Initial Complaint

  01/04/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  I took a loan out for ******* November 2022. I have had several loans with Target Cash Now. And paid back way over the amount in the past. Now that I need help because of financial problems they will not work with me. I have asked to just pay back what I owe and not crazy interest. Want to do a payment plan and still will not work with me. Just tired of them just charging such crazy interest amount. I feel they owe me money from all the interest they took in the past. I want to work with them but they won't have it.

  Business response

  01/11/2023

  Dear Better Business Bureau: 
  
  Target Cash Now is in receipt of the above-referenced complaint filed with the BBB.  We take all comments, good or bad, very seriously.  The following is our response to the items noted.   
  
  First,we would like to take this opportunity to provide you with some background information on our company, its business practices, and our actions in response to our customer.  ********************** is committed to complying with the principles of federal consumer protection laws and regulations, as well as the laws of the Fort ******* Indian Community.  Target Cash Now discloses the total cost to a borrower if only the minimum payment schedule is followed, and we inform our customers that this is an expensive form of borrowing.  The APR is disclosed on the Bright Lending website and is prominently displayed in loan documents that are reviewed and signed by the customer. 
  
  ***************************** informs our customers that this is an expensive form of borrowing, and we even encourage our customers to prepay (with no penalty) to reduce the overall cost of borrowing.  We go further and inform our customers that our product is not meant as a long-term financial solution.  We also allow our customers to cancel their payment obligations under their Loan Agreement (at no cost), no later than 3:00 p.m. Mountain time of the next business day immediately following the Disbursement Date.
  
  Third, we certainly understand that everyone faces financial difficulties from time-to-time, but the loan agreement signed by ******************************* is legally binding.  Thus, we have every right to expect payment as scheduled in the agreement.  To date, ******************************* has only made a partial repayment towards the total outstanding loan balance.   
  
  We will communicate with ******************************* directly in an effort to resolve their concerns.  Correspondingly, *******************************, at their convenience, may call our customer service line, and they will be directed to a representative who can assist them with any additional questions. 
  
  As noted above, Target Cash Now is subject to robust consumer protection requirements.  We want to treat our customers well and ensure that they are pleased with our product.  Thank you for the opportunity to respond. 
  
  Respectfully, 
  
  Target Cash Now

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩