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          Business Profile

          Auto Lube

          Take 5 Oil Change

          Headquarters

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Auto Lube.

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          246 Customer Reviews

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          • Ryen P

            01/10/2025

            They dumped oil all over my engine and took an hour for an oil change. They were very nice, but couldnt figure out how to open the hood of my car once I popped it. Couldnt figure out how to fill it. The manager told the other guy to stop no less then three times to stop, because oil was going everywhere. He was catching it in a bucket. My car still smells like burning oil

            Take 5 Oil Change Response

            01/13/2025

            We're sorry you had a negative experience with us. We always want our customers to leave our stores happy. If you would like to discuss your concerns or file a claim, please reach out to us at ************** or ********************************************************************.

          • Tim A

            01/09/2025

            Very overpriced service made to wait after tearing car apart for filter they had to have delivered 50 dollars for a 20 $ filter PLACE IS A SCAM

            Take 5 Oil Change Response

            01/13/2025

            We're sorry you had a negative experience with us. We always want our customers to leave our stores happy. If you would like to discuss your concerns or file a claim, please reach out to us at ************** or ********************************************************************. 

          • Bernard D

            12/31/2024

            Very disappointed with the service at take5 they are a ripoff charged my Daughter a $160.00 to flush out her radiator and it didnt even need done they told her that she couldnt leave until she had it flushed out because it was unsafe they are nothing more than scam artist and liars beware

            Take 5 Oil Change Response

            01/03/2025

            Hello *******. We're sorry your daughter had a negative experience with us. We always want our customers to leave our stores happy. Could you please email your VIN number to ****************************************** so that our team can look into the matter and take the steps needed to file a claim for you. Thank you. 

          • Alli C

            12/30/2024

            I got my oil changed at Take 5 Oil Change on *********** in ***************, AR on November 12th. The customer service was decent. They were understaffed, but the workers were friendly. The wait time and service combined took about 40 minutes. I paid and left thinking all was well.Over the next 17 days, my vehicle (unknown to me) slowly leaked out all of the oil. On November 29th, I was driving and started smelling something burning. My check engine light came on. I immediately pulled into the gas station beside me. I called a friend to come help me, and he checked the oil level. We discovered that it was completely bone dry. There was no oil in my vehicle at all.I never had an issue like this before taking my vehicle to Take 5. I am 100% sure Take 5 is responsible for the damage that caused the leak. The estimated repair is going to cost me over $1000.00.

            Take 5 Oil Change Response

            01/02/2025

            Hello ****. We're sorry you had a negative experience with us. We always want our customers to leave our stores happy. We see that you called our **************** team to report this and file a claim and it is being worked on now. We will see to it that we email you the contact information for the representative that is over your claim.

            Best, 

          • Aaron L

            12/24/2024

            **** did my oil change quick and was courteous while answering my questions. I would go back to this Take 5 again in the future.

            Take 5 Oil Change Response

            12/26/2024

            Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

          • Kim J

            12/20/2024

            I've used Take 5 at least 4-5 times and they have always done a great job! Never had any problems and they are extremely kind everytime! Highly recommend!

            Take 5 Oil Change Response

            12/24/2024

            Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

          • RICHARD D

            12/18/2024

            Take five Tyler ***** is great to work with very satisfied when above and beyond.

            Take 5 Oil Change Response

            12/23/2024

            Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

          • Cindy G

            12/18/2024

            Total respect for the employees on *. ***** Slidell, La. They know how to take care of their customers

            Take 5 Oil Change Response

            12/19/2024

            Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

          • Stefan D

            12/16/2024

            Courteous, professional and expert service. Worth the money. **. *********** ??

            Take 5 Oil Change Response

            12/19/2024

            Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!

          • Blake L

            12/10/2024

            Do NOT recommend. Had my oil change done on my 2016 sonata and 1.5 weeks later my car dies and will not start again. Filed a claim and the proceeded to tell me that they told me my car had an oil pan gasket leak, when they never once mentioned that. Even if that was the case, there is no way my car would leak so much oil that I couldn't see it on the dipstick in 1.5 weeks, and me not notice anything under my car wherever I went. I then asked for compensation since I had to get a new car when my sonata was paid off, and I have heard nothing back. I have been dealing with this issue for a month. DO not waste your time, go to valveline or a dealership instead.

          Customer Review Rating

          1.46/5

          Average of 246 Customer Reviews

          Contact Information

          440 S Church St STE 700

          Charlotte, NC 28202-2059

          Visit Website
          (855) 698-2535

          BBB Rating & Accreditation

          F

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