Customer ReviewsforTake 5 Oil Change

I showed up here on a Saturday morning to get an oil change there was a few other people in line but one of the employees come out and I say that we needed an oil change he asked what year the vehicle was and I replied 2023 he responded oh sorry we dont service 2023 vehicles anymore because of plastic drip pans and potential for them to crack.. I was so dumbfounded I didnt even know how to respond so i called a take 5 down the street and they said they of course service 2023s Not 100% sure why the employee would tell me that, but for whatever reasons he had to not service us, I cant believe he would lie and and try to gaslight me into actually believing that.

I went in for a 5 min oil change as advertised. 25 mins later I asked why haven't I been taken care of... Finally get the oil changed (I chose lowest price of the synthetic which was $81.99) I understand it's more if the vehicle is needing more than what is stated. My issue is, when I finally was able to pay I was quoted almost $140!!!! Without being told I needed more than what was stated with that price. Simple thing to inform a customer is all I'm saying. Definitely will never return to this place. 45 minute oil change when advertised 5min. Pathetic.

Well take 5 took responsibility for killing my engine by not adding proper coolant but they are refusing to pay me for missed work when my car is literally my workplace and they took over a week to give me a rental car also when filing the claim the store manager pretended to file the claim and actually didnt I had to jump threw hoops to find a higher up what a mess now I may have to seek legal help to recover money lost

****** at store on ************* in ******** is horrible. Wouldn't get off the phone. Did not put my mileage in right. Invoice # ******.

My name is *************************** and I've been getting my oil changed the last 3 years ate the same location off ************ in ************. Never had any issues. My recent visit was on Aug 9 2024. Apparently when they change the oil they are not taking the cover guard completely off. After my visit on my way I always back my truck in the drive way. On this day I heard a roaring sound as I was backing up. I look under the truck and noticed the cover guard was hanging down. Only the top 2 bolts were attached. There are only four bolts to keep the guard attached. Once I removed the splash guard I notice that the shield was bent on the front. Basically they took the back two bolts out and pulled the guard down to remove the oil filter and did not re attach them properly. So I went back to the store off ************ in ************ . I spoke with the manager name ***** he wouldn't give me his last name and voiced my concerns. I brought my old splash guard with me to show him how bent it was. Of course he denied everything I said. They were the last ones to remove the guard . Ive been trying to contact corporate but can't get answer or a voicemail. That part with shipping was $227.

*** went to the one Richland and they did both cars my2014 ********* blew and my ******************* was making a loud noises and engine died out do not go!!!!!

Not a legitimate business worked for them a full week and they never paid me still to this day they need to be shut down for good

I stopped to get an oil change on 7/22 in *********, **. The technicians that serviced my vehicle were ************** I get home, park the car for a few days then notice it has a bad oil leak. Pulled the dip stick out and the oil is low. Checked the next day and theres no oil in the car. Their mistake is costing me $653.80 on top of the $120 I paid for the oil change. Either ****** or **** stripped the factory drain plug and inserted an oversized drain plug to cover their mistake. Of course they didnt tell us this occurred. Take 5 refuses to return my phone call. I get a call saying that the claim was denied. They are trying to claim that the ****** dealership that changed the oil 2/6/24 is responsible. HOW? The technician that did the oil change called me and took accountability for the mistake. Explaining step by step what his mistake was and how he was at fault. He never said the wrong drain plug was used prior to him changing it or anything of that nature. Theres also no appeal process with Take 5. So now its time to get a lawyer. This is ridiculous!

Pulled in at 6 pm at night told inspection person leaves at 2 pm everyday. Returned on Saturday 6 cars in line. Told to pull of to shade area since I was on a motorcycle. Waited 45 minutes was about to leave after seeing 4 other vehicles come after me get in and serviced for oil changes. When I called them out on it the manager told me I was a lair and had not been waiting that long and I could go somewhere else to get my inspection. Manager is unprofessional, rude and condescending to customers

The ****** is check your inspection report before you leave the location. My mileage was grossly overstated on the report by 62K. My husbands truck mileage overstated by 25K. This information is entered on a state database. When insurance renewal came around they assessed an extra $500 to our renewal premium for over excessive mileage. Between us we supposedly racked up approximately 90K miles in a year. Try working with the insurance company to get that fixed. When confronted the manager/tech said he sometimes gets his numbers mixed up. Wrong profession dude. No apology. No response from customer service. This amounts to pure fraud!! Id give them a zero star rating if I could.