Reviews
252 Customer Reviews
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Review from Robert L
5 stars02/12/2025
This was a great experience at Take 5 in *********, **. Both **** and **** were able to get me in and out quickly, and they were professional, friendly, and efficient. Before completing any work, they explained what they were doing and showed me what they were taking out and what they were putting in. I definitely will return for future service.
Take 5 Oil Change Response
02/14/2025
******, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review from Bruce H
5 stars02/12/2025
Fast and dependable service! My car's battery has stopped working! These friendly gentlemen charged up my battery and I was great to go!!!! Cudos!!! Showed me my dirty, outside air filter and I replaced it!Take 5 Oil Change Response
02/13/2025
*****, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review from Marcy M
5 stars02/10/2025
Take 5 was so amazing to me when I came in. They even told me my oil wasn't really bad enough for an oil change and said it was my choice. I opted to go ahead and get the oil change. I had my dog with me and they were all so friendly to my pup and to me. They offered me water and opened a new bay to help things go faster. The guys were funny and we're having a great time while they worked. Truly a great experience that I didn't expect. Oh and they also fixed my splash guard underneath at no charge!! It was missing a s**** I will always take my vehicles here!Take 5 Oil Change Response
02/11/2025
*****, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review from Richard I
5 stars02/08/2025
I don't see how it's possible to have an F rating. I have been here twice, each time has been exceptional! These younger generations of gard working individuals need to be recognized! Kailey was professional, and outstanding. Her coworker, just as exceptional! ********** location. Front of Lowes.Take 5 Oil Change Response
02/10/2025
*******, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review from Jayden B
1 star02/04/2025
I would try another oil change company that takes care of their customers. Went in for an oil ********************** and they tightened my pan nut to tight, no worries. Went to go get a new oil change and it was so tight the treads got stripped, again no worries. After providing documentation they not only denied my claim but also told me it was the other companies fault even though the customer service representative I spoke with completely understood and was upfront about how the claim would go. Will never go to take 5 again after this. Never once asked for anything unreasonable just wanted my pan fixed and the oil that Im paying out of pocket for to be reimbursed.Review from Sean D
5 stars02/04/2025
I wanted to take moment from my very busy schedule to give Kudos to your team at Take 5 #***. My wife went into the location about a month ago and had a great experience. She raved about their kindness, professionalism, and knowledge. Based on that information I took my work truck there to get an oil change on Saturday February 1st. They were quite busy when we stopped. DJ and Daimian handled the stress of it perfectly! They communicated very well the wait time and worked efficiently and quickly to get us all through. When it was my turn they still took the time to make sure I got the correct products for my vehicle. I have run sales teams most of my life and they executed their upsell in the exact manner that I would train them if it was my team. Kudos to the team and big kudos to the franchisor or Regional that is in charge of that location. Thank you! I will be telling all my peers that Take 5 is the place to go for our oil change needs. ****Take 5 Oil Change Response
02/05/2025
****, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review from Lindsey T
5 stars02/04/2025
The service I receive every time I visit the *********, ** location is outstanding. Every employee is polite and takes the time to explain each step of the process. Ive been to other places where I felt like I was bothering the staff, but not here. You can tell they enjoy their jobs, and their enthusiasm reflects in their work. As an HR manager, I seek to hire employees like these, but its rare to find such dedication.Take 5 Oil Change Response
02/05/2025
*******, thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review from Judith C
5 stars01/31/2025
Take 5 Luling is the kind of place where you want to get your vehicle. ****** the manager is very professional, friendly, courteous, and always has a smile on his face. The moment you drive up you are welcomed with a bottle of water. They get you in there and out super fast. I won't bring my vehicle anywhere else.Take 5 Oil Change Response
02/03/2025
Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review from RENE H
5 stars01/31/2025
Great experience at #** in ******* **! The technician ***** was quick, courteous, professional, & went above & beyond.Take 5 Oil Change Response
02/02/2025
Thank you for the 5-star rating and review! We're glad you enjoyed our fast and friendly service. We appreciate your loyalty and hope to see you again soon!Review from Pete R
2 stars01/30/2025
Take5 oil change installed the wrong oil filter in my vehicle, caused multiple staggering issues for my vehicle including engine shut down & fault codes that required me to have a mechanic diagnose that it was just the incorrect oil filter installed. I have been waiting for reimbursement for my oil change and the parts, tools and service this cost me; not to mention the inconvenience of not having a vehicle for a time period waiting for a mechanic to diagnose the issue. Still have not heard back from customer service representative after my original call complaint filed now going on 10 business days- customer service representative said it would only take 4-7 business days to receive a response. I have a claim # so hopefully I will see compensation for my inconvenience.Take 5 Oil Change Response
02/02/2025
****, we're sorry you had a negative experience with us. We always want our customers to leave our stores happy. We will make sure someone reaches out to you as soon as possible regarding your claim.
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