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Find a Location

1st Choice Recovery has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business Profilefor1st Choice Recovery

    Collections Agencies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7209 E. WT Harris Blvd Ste J #112, Charlotte, NC 28227
    BBB File Opened:
    3/28/2023
    Business Management
    • Mx. Owner Manager, Owner/Manager
    Contact Information

    Principal

    • Mx. Owner Manager, Owner/Manager

    Customer Contact

    • Mx. Owner Manager, Owner/Manager
    Additional Contact Information

    Fax Numbers

    • (919) 591-0443
      Primary Fax

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/14/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Firstpoint collections is a legit debt collector, thats how they got me, a quick ****** search found this company as a legitimate debt collector. 1st Point Solutions is not. Didnt know the spelling/actual words at the end until they emailed me and I checked the sender email address. Was a bit distracted by them telling me I had to pay $900 or they were going to take me to court and subpoena my sister as a witness. They knew literally EVERYTHING about me. Social security number, bank account numbers, familys names, current and previous addresses, etc. Claimed they were collecting a debt for Elite Cash Wire and I took a $500 payday loan in 2019 from one of their businesses (they have multiple since they are only a middle man connecting customers to lenders) IT IS A SCAM! DONT PAY THEM A DIME!!!!! I asked for their corporate number or address, they hung up on me 7 times. Different people answered pretty much every time I called. Then told me they were filing against me for harassment One lady even said I dare you to call one more time before hanging up on me. I confirmed it was a scam by emailing Elite Cash Wire, who responded they dont have my name anywhere in their system and they dont lend money so theres absolutely no way they would send debt to a collector. I froze my credit with all 3 bureaus and reported it to my local police department. I truly hope someone else researches this company and finds this post if they get a call from them. Absolute garbage human beings. I spoke with ************************* and ***************************, Im sure those arent their actual names though. They called my father and left a voicemail from ************, called me from ***************** and the number on the email they sent me was ************.

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Juanita M

    1 star

    05/16/2024

    This company called me gave me a drivers license number that doesn't belong to me then told me family and friends names saying I had a loan ****** from My Cash Now I asked for all calls to stop and send me all paperwork with my wet signature and I haven't received anything. Then I was told they would garnish my wages put a lien on a vehicle I don't own and one that is paid off. The lady name **** was so rude she didn't even want to let me speak and before hanging up in my face she said I would be served. How do I get this to stop or get compensated for harassing phone calls.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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