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Business Profile

Payment Processing Services

AvidXchange

This business is NOT BBB Accredited.

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Visit Website(800) 560-9305Write a Review

About

Overview

AvidXchange

1210 Avid Xchange Ln

Charlotte, NC 28206-3560

BBB Accreditation & Rating

AvidXchange is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

A

Reasons for rating

  • 20 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

Years in Business: 25

Business Details

Local BBB:
BBB of Southern Piedmont and Western N.C.
BBB File Opened:
11/7/2016
Business Started:
6/1/2000
Business Started Locally:
6/1/2000
Business Incorporated:
5/9/2000
Type of Entity:
Corporation
Alternate Names:
AvidXchange, Inc.
Business Management:
Mr. Michael Praeger, CEO
Ms. Haley Misiak, Manager of Communications
Ms. Desiree Wehrum, Director of Marketing
Ms. Carlye Hall, Manager of Marketing
Ms. Brooke Boan, Manager
Number of Employees:
1600

Additional Contact Information

Principal Contacts
Mr. Michael Praeger, CEO
Customer Contacts
Ms. Haley Misiak, Manager of Communications
Social Media

Additional Information

Business Categories
Payment Processing Services

Latest Reviews

  • Michelle T

    "We've been using REMOVEDfor almost two years. Their payment terms state that your sales order pricing governs your recurring pricing, which is 5% for us." ... Read full review

  • Anacostia R

    "Great sales process, terrible customer support. Can't get a real human on the phone to discuss additional options or issues, the only reply I get is to put in a support ticket and then only email responses." ... Read full review

  • R. P.

    "I am over 60, have had my own business for over 20 years, and have never before experienced this level of poor service. When I requested ACH payments there was no mention of an associated fee, and following another hour+ hold was told today that my vendor needs to request that I be paid via the no-fee Standard ACH." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.